too rough! no communication regarding order being worked or confirmed deliver . tried calling multiple times times no one answers , had multiple emails sent , after back & forth was then advised to c... Ver mais
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Wanted to send something to my brother in the hospital (Lake Forest). He cannot have fresh flowers or plants or fruit etc. So I ordered 3 balloons. After I ordered I read the substitution policy an... Ver mais
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We live in Arizona and our youngest daughter was hospitalized on Monday at JFK Medical Center in Florida. For the past three days I have been ordering different items from Bridget at this location. Sh... Ver mais
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I originally thought I was ordering from the actual hospital gift shop, but everything turned out great. I have heard multiple compliments on the arrangement which makes me very happy since I am unabl... Ver mais
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Informações sobre a empresa
Sobre HospitalGiftShop.com
Escrito pela empresa
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Informações de contacto
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, Estados Unidos da América
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
4,0
Bom
15 mil opiniões
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery was excellent and patient was…
Delivery was excellent and patient was very happy with her gifts!
8 de maio de 2026
Order was never delivered!!!
7 de maio de 2026
too rough
too rough! no communication regarding order being worked or confirmed deliver . tried calling multiple times times no one answers , had multiple emails sent , after back & forth was then advised to contact local shop. then told items i ordered they don’t have but would put something together . so i have no idea what the patient got , if it totaled what i paid . i placed order on a monday , patient didn’t get until the day patient was discharged .
thursday !! not in a timely manner !! never again will i use this service
7 de maio de 2026
It was too expensive and the updates…
It was too expensive and the updates were not timely.
7 de maio de 2026
It took a whole week for my sister in…
It took a whole week for my sister in law to get her flowers. They were either to busy or they couldn't find her smh !
5 de maio de 2026
My friend was surprised and it was easy…
My friend was surprised and it was easy to purchase
5 de maio de 2026
The recipient was elated with the…
The recipient was elated with the beautiful gift. It was delivered timely and with care.
5 de maio de 2026
The flowers were not delivered as…
The flowers were not delivered as promised, and when they did deliver them, they were wilted, and some of them looked dead. I would not use the service again or advise anybody else to. The quality of the flowers for the amount of money I paid was not good.
5 de maio de 2026
Speedy Gifts To Bring A Smile
The balloons and candies were packaged nicely. Easy to order online. The store rep notified me of substitutions. Quick delivery.
3 de maio de 2026
Resposta da HospitalGiftShop.com
Thank you for your wonderful feedback! We’re so glad to hear the balloons and candies were nicely packaged and that the online ordering process was easy. We’re also happy our team kept you informed about substitutions and that the delivery was completed quickly. We truly appreciate you choosing us!
Resposta da HospitalGiftShop.com
Thank you so much for your kind words! We’re delighted to hear your mother loved the flowers. We truly appreciate you choosing us and hope to assist you again in the future.
It was delivered on Monday
It was delivered on Monday , and my granddaughter love her gifts.
4 de maio de 2026
Resposta da HospitalGiftShop.com
Thank you! We’re so happy your granddaughter loved her gifts and that everything was delivered successfully on Monday. We appreciate you choosing us!
Customer service was very responsive
Customer service was very responsive and resolved my issue satisfactorily
3 de maio de 2026
Resposta da HospitalGiftShop.com
Thank you for your feedback! We’re glad our customer service team was able to respond quickly and resolve your issue to your satisfaction. We truly appreciate you giving us the opportunity to assist you.
Very nice satisfied
26 de agosto de 2025
Resposta da HospitalGiftShop.com
Thank you for your feedback! We’re so glad to hear you were satisfied with your experience. We truly appreciate your support!
The flowers I ordered where delivered…
The flowers I ordered where delivered to a patient in the hospital. She said they were beautiful.
24 de abril de 2026
Resposta da HospitalGiftShop.com
Thank you! We’re so happy to hear the flowers made it to the hospital and that she thought they were beautiful. That truly means a lot to us.
Late responses and did not see what…
Late responses and did not see what arrangement looked like when given to patient.
1 de maio de 2026
Resposta da HospitalGiftShop.com
We’re sorry to hear you were disappointed with the communication regarding your order. Our records show that an order confirmation and delivery confirmation were successfully sent, though we understand you would have liked additional updates. At this time, we do not provide photos of completed arrangements, but we appreciate your feedback and understand how helpful that could be. Thank you for taking the time to share your experience with us.
Flower arrangement was nothing like the…
Flower arrangement was nothing like the picture advertised. Very disappointed
1 de maio de 2026
Resposta da HospitalGiftShop.com
We’re sorry to hear the arrangement didn’t meet your expectations, and we understand how disappointing that can be. We always aim to match the design shown, but sometimes substitutions are necessary due to seasonal availability or supply changes. We truly appreciate your feedback and the opportunity to improve.
Delivery fee was higher
Delivery fee was higher going through gift shop
directly on edible arrangement website.
Was nice to get delivery confirmation.
1 de maio de 2026
Resposta da HospitalGiftShop.com
Thank you for your feedback—we’re glad the delivery confirmation was helpful. We also appreciate your note about the delivery fee. Pricing can vary depending on how the order is placed and the fulfillment channel used, but we understand how that can be frustrating. Your comments are helpful and will be shared with our team as we continue reviewing the overall experience.
Good service after delay.
The delivery was delayed, but the customer service was excellent. Flowers were forwarded to the home address and were very pretty. Thank you.
1 de maio de 2026
Resposta da HospitalGiftShop.com
Thank you so much for your kind words. We’re glad our team was able to help redirect the delivery and get the flowers to the home address. It’s wonderful to hear they were well received and appreciated. We truly value your feedback and your support.
Exactly what I needed and ordered
Exactly what I needed and ordered, delivered quickly and helpful to mother and baby. A big thank you for excellent products and services.
29 de abril de 2026
Resposta da HospitalGiftShop.com
We’re so happy to hear everything arrived quickly and was just what you needed. It means a lot to know the flowers were helpful for both mother and baby. Thank you for taking the time to share such kind feedback—we truly appreciate it.
Order was placed at 12:24 pm on Monday…
Order was placed at 12:24 pm on Monday April 27. I got an email on Tuesday at 3:19 saying the order was delivered. My niece was discharged from the hospital on Thursday and still did not receive the order once she was discharged. I then got an email saying that they needed an address to reroute the delivery so she got the delivery on Friday even though when I initially placed the order, it said it would be same-day delivery so she had no order for while she was in the hospital.
28 de abril de 2026
Resposta da HospitalGiftShop.com
Thank you for sharing your experience, and we’re sorry for the frustration this caused during an important time. For context, the delivery was completed to the hospital and we received confirmation of delivery. When our team followed up after the concern was raised, the hospital was unable to locate the order at that time. To ensure your recipient still received it, we offered and completed a reroute to the updated home address as soon as it was provided.We understand this wasn’t the smooth experience you expected and appreciate the opportunity to clarify and improve.
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