Great product well priced. The radiator was delivered promptly but the val was got lost in transit. I reported on a Friday. Because the fitter was due the following Monday, they sent the valves with i... Ver mais
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Leia as opiniões dos outros
Exceptionally good site to look at for radiators, we purchased a new 2 column radiator colour Anthracite the price was much better than other sites I had looked at. The process for completing details... Ver mais
Came across Hot Radiators from a Google search. The prices were excellent and an easy to navigate site with all the technical information you would need. The radiators arrived in about three days whic... Ver mais
Top marks for practically each and every aspect. A friendly website so the order was easy to place (I am home owner. Not a professional). Competitive pricing. Super quick delivery, next day in my case... Ver mais
Pede aos clientes que escrevam opiniões
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Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Amazing company
Amazing service. Ordered with ease and arrived sooner than I thought it would.
I would definitely order again with this company, thank you.
Good products at a good price
Good products at a good price. Only downside, delivery company informed me on delivery that they were only providing a curb side delivery , therefore refused to help carry products to front door. This wasn’t good when receiving a 75kg product, in the rain. They were prepared to leave order on a pallet, on the road.
Damaged in transit.
The 2 radiators turned up in poor condition, the boxes were ripped in numerous places, all 4 corners on each box were damaged, someone had clearly walked on the boxes in the van as there was footprints all over them. The radiators had been damaged in transit, both had chips in them. I was offered £20 by customer services as a partial refund, i refused and asked for 2 replacements to be sent. Replacement radiators were sent the same day but they never arrived, wasting my time as i waited in 2 days for them, the radiators were at the depot approx 6 miles from where i live. The damaged radiators had to be fitted due to plumber booked in and paid for and a new wood floor getting laid the day after. Ive had to buy a touch up paint to fill the 2 chips that are visible. After numerous calls with customer service I was offered a partial refund of £80 which i accepted just to bring the matter to an end, I'd had enough by that point.

Resposta da Hotradiators
Great communication and fast delivery
Great communication and fast delivery. Really impressed with the quality of these radiators. Thank you
Delivery was quick from ordering on…
Delivery was quick from ordering on line,love the radiators
Very quick delivery and customer…
Very quick delivery and customer services were very helpful
Customer exp
✅️ Great pricing and solid products.
✅️ Fast delivery after ordering.
🚩 2 out of 3 radiators damaged though, packaging was bad on those two. Probably did not go through Quality Check prior to dispatch.
✅️ After sales communication is great, prompt replies and actions. They offered a partial refund for the damages but i opted to get them replaced.
✅️ 2 radiators delivered in perfect condition after a few days of them picking up the old ones.
4/5* for me for the hassle and delays.
Fast delivery and great prices
Excellent quality radiators and great prices.
Excellent quality radiators, excellent prices and fast delivery. I ordered a few radiators from here a couple of weeks back as I thought they may not be that great as the price was too good to be true. (I've been stung too many times before) I was wrong, they were excellent quality, so I ordered the rest Friday and they arrived today (Monday morning). I have used more expensive companies in the past for these traditional radiators and theirs were no different, apart from the price. I can't wait to start the next project so I can buy more :)
White Horizontal Radiatore Double
Quality looks good and delivered within a reasonable time by Yodel who i would reconsider as parcels were damaged,fortunately the radiators are protected very well
Bought few radiators
Bought few radiators from this company,fast reliable reasonably priced,would recommend
A happy customer
Easy to order and a great price .
Delivery was very quick aswell
Very happy with the service
The service was great from start to…
The service was great from start to finish!
Fantastic service
Fantastic service, quality items, will definitely go to them again in the future!
Just the radiator in needed and quick…
Just the radiator in needed and quick delivery.
Terrible customer service
Terrible customer service. Whole order arrived badly damaged to all boxes of radiators. packaging was open at end and protective supports all coming loose out of pack.
Valve bag was compltley ripped open. Valves literally were rolling in the back of DX delivery van. Parts were missing from this also.
I have been trying to get them to return items and exchange but after several days still no success. Will perform a charge back on credit card and will not order again from this company.
I am made to feel like i should accept damaged boxes, missing parts and minor imperfections to my order.

Resposta da Hotradiators
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