House of Hearing Opiniões 

622
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

The lady did a great job. She explained everything that was going to happen and emphasised several times that I shouldn’t feel any pain. The wax was v stubborn and took longer to remove than normal bu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service and the audiologist and receptionist are so friendly and helpful. As it turns out, I don't need any hearing aids and it was all free but I'd happily pay for their time. Highly reco... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From my very first appointment with Gavin, I felt immediately a bond of trust. Gavin has never tried to “sell” me any product or service. His advice is always tailored to my requirements but he will b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Audiologista
  2. também em
  3. Loja de aparelhos auditivos
  4. Reparação de aparelhos auditivos

Escrito pela empresa

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Informações de contacto


4,9

Excelente

TrustScore: 5 em 5

622 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(622)

188 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

This centre in Norwich is at lovely Keswick Hall just outside Norwich.…

This centre in Norwich is at lovely Keswick Hall. I received a warm welcome in reception and quick and painless treatment from Arianne.
The audiologist Callum was professional and informative. He listened carefully to my concerns and answered all my queries clearly. He fitted me with some very nice hearing aids which have helped me. Free parking, toilet facilities and offered hot drinks. I would reccomend this centre highly.

14 de novembro de 2025
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time so leave such a thoughtful review. We're glad to hear that both Callum and Arianne were able to offer the right support. We hope you enjoy your hearing aids and please don't forget to pop back in and see us if you require any further support or adjustments to your hearing aids. We look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

Impartial Professional Advice

Conor was very professional and talked through all the available options once he had reviewed my hearing test in detail. I came away with the ability to make an informed choice as to whether hearing aids where required and the most appropriate product.

14 de novembro de 2025
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Resposta da House of Hearing

Thank you for taking the time to leave us a review, Katie. We're so glad to hear that you found the right support with Conor and the team in Edinburgh and we hope to see you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

can hear again

Thank you, Mara, for such an easy, comfortable and effective procedure. Friendly and informative.

Wonderful result: can hear again. :)

Thanks

13 de novembro de 2025
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Resposta da House of Hearing

Thank you for taking the time to leave us a lovely review. I'm glad you were able to find the right support with Mara and the team and we look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

Help in Hearing Understand - They Get It

I have been a client with Help in Hearing since 2018 and, without equivocation, my overall view is simply that they understand the difference quality hearing care can make - it is life changing and Help in Hearing deliver 100%. As a client / patient, I benefit from a positive relationship with everyone at Help in Hearing where, it seems, nothing is too much trouble. Special mention and thanks to Vikki and, of course, Natalya and Sarah all of whom are excellent ambassadors for the clinic. Would recommend without reservation.

15 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic session with Jay

Fantastic session with Jay. Really professional, knowledgeable and skilled. Not just the nearest assistant using a machine but caring, engaging and pleasant. Definitely 5 stars.

11 de novembro de 2025
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logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave such a lovely review, Ross. We're glad you found the right support with Jay and the team in Ipswich and we look forward to seeing you again soon in clinic. ^CW

Classificada 5 em 5 estrelas

Exceptional audiologist who truly cares

I’ve been seeing David Parsons for several years now, and I can’t recommend him highly enough. As someone living with Autoimmune Inner Ear Disease, my hearing loss has been a challenging and evolving condition — but David has consistently provided outstanding care, support, and expertise throughout.

He takes the time to listen, explain options clearly, and tailors solutions to my specific needs. His professionalism is matched by genuine compassion, and I always leave appointments feeling reassured and well looked after. Whether it’s routine check-ups or more complex adjustments, David’s attention to detail and commitment to my wellbeing have made a real difference in my quality of life.

If you're looking for an audiologist who combines deep knowledge with a truly personal approach, David is the one to see.

4 de novembro de 2025
Opinião espontânea
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Resposta da House of Hearing

Thank you for taking the time to leave us such a fantastic review, Michael. We're very pleased to hear that you found the right support with David and the team in Edinburgh. We'll definitely pass your comments along and we look forward to seeing you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

Outstanding care

I have used hearing aids for 40 years from a number of different providers but the last 15 years with The Hearing Care Centre has been the best.
As a medical professional myself I understand the value of Continuity of Care and value hugely the ability to see the same audiologist at each visit.
Simon has provided me with what I believe to be the best available hearing aid options in a friendly and helpful (and now Norwich-based) environment.
I rate their service as outstanding.

3 de novembro de 2025
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Resposta da House of Hearing

Thank you for taking the time to leave a review, John. We really appreciate your feedback and we're glad to hear that you've had such a positive experience with Simon and the team at the Hearing Care Centre. We look forward to seeing you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

Highly professional staff

Highly professional staff, very friendly, warm and welcoming.
They all make every customer count. Thank you to all the staff.

29 de outubro de 2025
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Resposta da House of Hearing

Thank you for taking the time to leave us a review, Ben. We're glad you found the right support with us and we look forward to seeing you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

A really excellent treatment centre

A really excellent treatment centre. Unlike other treatment centres I have been to over the last two years the treatment was thorough, professional and successful. And equally important it did not hurt. I can now hear perfectly again.
This the Hearing Centre just outside Hadleigh part of the Ipswich branch.

21 de outubro de 2025
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Resposta da House of Hearing

Thank you for taking the time to leave your review, Alison. We're glad to hear that you had a positive experience with us in Ipswich and we hope to see you again in clinic soon. ^CW

Classificada 5 em 5 estrelas

The Hanley Branch.

The Hanley Branch.
A first class service providing hearing aids to suit the customer, not the supplier. That's only the start, the aftercare is second to none, Nothing is too much trouble. They really do put the customer first, which is a rarity now a days. Keep up the excellent service.

20 de outubro de 2025
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Resposta da House of Hearing

Thank you for taking the time to leave us a lovely review. We're so glad to hear that you've found the right support in Hanley and we look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

First visit to Norwich

I found everything excellent from the instructions to find the new location, the park facilities, the reception and the treatment given

14 de outubro de 2025
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to visit our brand new clinic in Norwich, Kevin. We're glad to hear that you had a positive experience with us at Keswick Hall and we look forward to welcoming you back again soon. ^CW

Classificada 5 em 5 estrelas

Ear wax removal

Visit to have wax removed from both ears. Was looked after in a very thorough and professional way and everything explained clearly. Highly recommended.

14 de outubro de 2025
Opinião espontânea
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Resposta da House of Hearing

Thank you for taking the time to leave a review, Gareth. We really appreciate it and we're glad to hear that you had a positive earwax removal experience with us. We look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

Everyone was extremely welcoming

Everyone was extremely welcoming. The 2 ladies who performed the procedure were respectful and explained everything clearly.
All in all a pleasant experience

14 de outubro de 2025
Opinião espontânea
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Resposta da House of Hearing

Thank you for taking the time to leave a review, Alex. We really appreciate it and we're glad to hear that you had a positive experience with us. We look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

The first time I've felt I needed a…

The first time I've felt I needed a hearing test. To be honest, I was expecting a hard sell, but the whole experience was excellent. Everything I needed to know was explained clearly to me and, contrary to my expectation, there was no hard sell, just an honest explanation of where my hearing was at and what my options were. First class!

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thank You!

I can’t thank Tracey and the team enough for their care, patience and perseverance while helping my dad who has Alzheimer’s when he found it hard to understand what was happening and cope with the process. They explained everything many times, took their time and did their best to make it easier for him. I would highly recommend them.

16 de outubro de 2025
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for your lovely review, Sophie. We realise how sensitive these circumstances can be and we're so glad to hear that you found the right care with Tracey and the team in Alderley Edge. Please let us know if we can help any further and we hope you see both yourself and your dad again soon. ^CW

Classificada 5 em 5 estrelas

Friendly service!

I was traveling throughout Scotland and needed new filters for my hearing aids ! I looked up Hearing Services in Galashiels while there. Lynndee immediately took care of my problem and sent me off with enough filters so I wouldn’t have a future problem! Friendly and kind!

6 de outubro de 2025
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for your lovely review. We're so glad we were able to help and provide some relief. We'll be sure to pass this on to the team in Galashiels. ^CW

Classificada 5 em 5 estrelas

Very satisfied customer

Just home after having wax removal carried out by Oriana who was very caring and professional. She explained every step of the process and then carried out the procedure efficiently and painlessly. She has referred me to my GP for a follow up as a result of noticing possible signs of infection. I would thoroughly recommend this practice for this treatment.

9 de outubro de 2025
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for your lovely review, Gordon. We're glad to hear that we could offer you the right support. We'll be sure to pass your kind words on to Oriana. We wish you all the best and we hope to see you in clinic again soon. ^CW

Classificada 1 em 5 estrelas

Steer clear

I went for wax removal July 7th. The first procedure went well but there was some stubborn wax still hanging around. Returned for 2nd attempt on 28th. I couldn’t eat/chew went on holiday so unable to swim.
Still having trouble with all of the above. Waiting for Audiology appointment & more or less deaf in one ear.

28 de julho de 2025
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Dear Mr Martin,

We’re very sorry to hear that you’ve been experiencing ongoing discomfort following your ear wax removal appointments. Our aim is always to ensure every patient leaves feeling comfortable and cared for, so it’s disappointing to learn this hasn’t been your experience.

From our records, we can see that you were seen for follow-up appointments with both Serena and later with Rebecca and Simon, who advised next steps and recommended that you see your GP for further assessment. We appreciate that ear issues can sometimes take time to fully resolve, and we understand how frustrating that can be.

We’d really like the opportunity to discuss this with you directly and see if there’s anything further we can do to support you. Please contact our Practice Manager, Kirsty Goldsack, on 07522559124 or via kirstygoldsack@hearingcarecentre.co.uk.

Classificada 5 em 5 estrelas

I cannot recommend enough the dove…

I cannot recommend enough the dove hearing centre in Hanley. They are all wonderful especially the audiologist Ashley who is amazing. I’m 50 and have experienced unilateral hearing loss for years and so it was time to do something about it. Ashley was professional, caring and made me feel at ease. I’ve now got two hearing aids and feel wonderful and can now hear!! 👂
Ashley is a credit to his profession and I’m so happy he is my audiologist!
Thank you all once again
Kelly ❤️

22 de setembro de 2025
Opinião espontânea

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