House of Hearing Opiniões 

622
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

The lady did a great job. She explained everything that was going to happen and emphasised several times that I shouldn’t feel any pain. The wax was v stubborn and took longer to remove than normal bu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service and the audiologist and receptionist are so friendly and helpful. As it turns out, I don't need any hearing aids and it was all free but I'd happily pay for their time. Highly reco... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From my very first appointment with Gavin, I felt immediately a bond of trust. Gavin has never tried to “sell” me any product or service. His advice is always tailored to my requirements but he will b... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Audiologista
  2. também em
  3. Loja de aparelhos auditivos
  4. Reparação de aparelhos auditivos

Escrito pela empresa

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Informações de contacto


4,9

Excelente

TrustScore: 5 em 5

622 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(622)

188 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent

Expertise, explanation, guidance on most suitable model. Ongoing care part of service.

25 de fevereiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave your review. We're so glad you had a positive experience with us in St Andrews. ^CW

Classificada 5 em 5 estrelas

Excellent hearing Care from a friendly…

Excellent hearing Care from a friendly team.

18 de fevereiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Hamilton. ^CW

Classificada 5 em 5 estrelas

First class service

Both my wife and myself visited House of Hearing - my wife , to check on hearing aid supplied previously and myself for earwax removal. Very professional help, treatment and explanation of events. Having been customers of H 0f H for several years, have no hesitation recommending them for first class service and attention.

24 de fevereiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you so much for taking the time to leave your review, Colin. We're so glad to hear that both yourself and your wide have enjoyed your service with us in Morpeth and we look forward to seeing you back again soon. ^CW

Classificada 1 em 5 estrelas

Terrible customer service service poor quality product

We have paid £3500 towards hearing aids that haven’t worked well so we have sent them bacj to be repaired and now they won’t return them until we have paid in full which we cant affird as was paying in installments and my husband has no hearing aids and we have wasted all our savings. Terrible customer service and this company has promised an excellent service but havent delivered - i would say avoid and go nhs - better quality

3 de março de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

We are very sorry to hear you feel let down and frustrated, our aim, as stated in our conversations with you last week, is very much to reach a solution and to get your husband hearing well again.

We will try to contact you again but please contact us on 0131 220 1220 and we can work to resolve the outstanding issues as soon as possible.

Kind regards,
The House of Hearing team

Classificada 5 em 5 estrelas

Friendly and caring service

My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not help at all. Many thanks indeed, you saved the day! Very caring and friendly service.

24 de fevereiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave your review, Marie. We are so glad that we could help get your mother hearing properly again and that her hearing aid tubing was set right. Please do give us a call if there's anything else we can do to help. ^CW

Classificada 5 em 5 estrelas

Very thorough with my ears

Very thorough with my ears on hearing test. I felt very comfortable and Vikki put me at ease.

25 de fevereiro de 2026
Opinião espontânea
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Resposta da House of Hearing

Thank you for taking the time to leave your review. We're so glad we could help and we look forward to seeing you back in clinic again soon.

Classificada 5 em 5 estrelas

After a horrible experience at a…

After a horrible experience at a pharmacy in December to have wax removed, I have finally got hearing again. The experience was amazing, procedure carried out by Debbie and I will continue to go through House of Hearing in Hamilton from now on. Thank you Debbie.

18 de fevereiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave your review, Anne. We're so glad to hear that you had a positive experience with us in Hamilton and we're glad to hear that you're feeling the benefit of the Earwax Removal service. Please do pop in to see us again and do let us know if you experience any other ear issues we can help you with. Thanks ^CW

Classificada 5 em 5 estrelas

Well worth the outlay

They work with the highest quality equipment and their hearing aids I believe are making the best possible of my deteriorating hearing. They are not cheap but I am on my second pair and I think they are worth it. After sales service is absolutely excellent, they can't do enough.

16 de fevereiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you so much for your kind words, Mike. We truly appreciate it and are so delighted that you're pleased with your hearing aids and aftercare support at our Edinburgh clinic. We're always here whenever you need us. ^LC

Classificada 5 em 5 estrelas

Writing on behalf of my parents Ron &…

Writing on behalf of my parents Ron & Jean Lovell who recently attended for an ear care appointment in Bury St Edmunds.
A wonderful experience, treated with dignity & professional in a relaxed atmosphere.
Highly recommend thier services.

10 de fevereiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave a review, Jules. We're so glad to hear that we could provide the right support for your parents and we hope both of them are getting on well after their appointment. Please do give us a call if there's anything else we can do to help. ^CW

Classificada 5 em 5 estrelas

ASSISTANT AIMEE VERY NICE AND…

ASSISTANT AIMEE VERY NICE AND PROFESSIONAL.WAX REMOVED QUICKLY AND EFFICIENTLY.VERY PLEASED.

5 de fevereiro de 2026
Opinião espontânea
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Resposta da House of Hearing

Thank you for taking the time to leave your review, Billy. We're glad to hear that you had a positive experience with Aimee and the team in Hamilton and we hope to see you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

Hearing aid breakdown

Following a breakdown of an aid, which was me that was at fault, Igot an emergency appointment easily and quickly. The Audiologist picked up the fault quickly and repaired tha hearing aid within minutes. Vry pleased with the experience.

2 de fevereiro de 2026
Opinião espontânea
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Resposta da House of Hearing

Thank you for taking the time to leave us your review, Malcolm. We're so glad to hear that we managed to help you out so quickly and that we could send you on your way with working hearing aids again. Please do pop in again if we can offer any further support. ^CW

Classificada 5 em 5 estrelas

The audiologist was fantastic in every…

The audiologist was fantastic in every way. From entrance to surgery until I left. Every detail was explained regarding my hearing. And the installation of my ear lobes finalized it all. Yip very pleased at profession of the ausioligist

4 de fevereiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave us your review. We're so glad to hear that you found the right support with us in Newton Mearns. We hope to see you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

A 10/10 Experience

A 10/10 Experience! I needed an urgent appointment for my Dad and the lady who took the call moved a few things around and kindly squeezed us in. The care my Dad received from Sarah was excellent - very patient, explained everything , thorough and very caring - we couldn’t have asked for more! A first class service all around - Thank you!

5 de fevereiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for leaving your review, Tracey. We're so glad to hear that you had a positive experience with Sarah and the team in Morpeth. We hope your dad is doing well, but please do give us a call if there's anything more we can do - we're always happy to see you again if needed. ^CW

Classificada 5 em 5 estrelas

Amazing customer service & care

I can not thank this company enough for how they have changed my daily life. After suffering with very poor hearing aids for many years, I finally decided to speak to Gemma, the audiologist about my hearing problems. Everything was explained so clearly including the after care package and I felt completely safe and confident in her ability to help me. From the moment you walk through the door you are made so welcome and feel part of the family. I can not recommend them highly enough. Thank you for changing my world from black and white to full technicolour!

23 de janeiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave us youir review, Mrs Brinsley. We're so glad to hear that you had a positive experience with Gemma in Ashton and that you are able to hear life in full again! Please do pop in to see us if we can help with any adjustments or advice with your new hearing aids and know that we're here when you need us. We hope to see you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

Oustanding service

Staff at the House of Hearing are outstanding and very welcoming. I went to their Edinburgh branch for ear wax removal (by Sarah) and a hearing check (by Stuart) and cannot praise them enough for their patience, care and professionalism. The reception area and premises as a whole,are excellent

30 de janeiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave your review. We're glad you had a positive experience with Sarah and Stuart in Edinburgh and that you found the right support with us. We hope to see you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

A very professional and thorough…

A very professional and thorough service from Sarah and Stuart. Took time to explain matters. Stuart highlighted the issue of hearing damage for amateur musicians and the need to wear ear protection. Would highly recommend them.

28 de janeiro de 2026
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you for taking the time to leave us a review with your feedback. We're so glad you had a positive experience with Stuart and Sarah in Edinburgh and that you found the right support. We hope to see you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

Friendly professional service.

Dropped in to Hanley branch without an appointment to ask for help with my hearing problem which had got worse over the weekend. Fantastic staff did a consultation straight away followed by treatment of the problem, I couldn't be more impressed with the service and I'm very grateful for the result.

22 de dezembro de 2025
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Thank you so much for your kind words Mr Ryan. We are delighted the Hanley team could help you so quickly and that your hearing problem was resolved. Your feedback means a lot to us, and we are really glad you had such a positive experience.

Classificada 5 em 5 estrelas

The best Customer Service I've had

I visited Hearing Matters in Ashton after being referred to SpecSavers by my GP for Hearing Aids. Spec Savers issued me with NHS Hearing Aids, which I found bulky and lacking in more modern technology.
Hearing Matters were fairly local to me, and offered a free hearing test and consultation, and so I paid a visit to Gemma, who was extremely helpful in explaining my hearing difficulties, offered me some free advice on things I could buy on Amazon and try at home, and even let me demo a few different sets of hearing aids at home for week with no obligation to buy, or hard sell.
I've been back to visit Gemma many times now, and whilst my decision was that none of the hearing aids were for me at this time, the Customer Service was absolutely amazing, and if I ever need anything at all relating to my hearing, this is the first place that I'll be running back to.

Thank you so much Gemma!

5 de dezembro de 2025
Opinião espontânea
logótipo da House of Hearing

Resposta da House of Hearing

Hi Caroline, thank you so much for taking the time to leave a lovely review! We're so delighted to hear that Gemma was able to provide such helpful advice and support during your visits to our Ashton clinic. Your kind words mean a lot to the team, and we'll always be here should you need any assistance with your hearing in the future. We look forward to seeing you again! ^LC

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