House Of Home Opiniões 

139
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Never had a clothes rail that's so easy to put up. It's also a relief to have a rail that doesn't collapse - another first for me. Having read some other reviews on here, and having such a good experi... Ver mais

Classificada 5 em 5 estrelas

Great professional customer service. Very happy with my purchase ralph lauren linen blazer at a great price very well packaged and good delivery l would buy with confidence again from house of... Ver mais

Classificada 4 em 5 estrelas

The item was delivered on time and well packaged. Simple easy to follow instructions made the self assembly easy. While the coating of the shower caddy appears to be of good quality only time will... Ver mais

Classificada 2 em 5 estrelas

Purchased 3 sets of wooden door hook strips (costng over £30). They werent really suitable as didn't sit flat on the back of the doors but I couldn't find where to return them because there is no ad... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos

Escrito pela empresa

At House of Home, we provide you with an excellent shopping experience as our clients satisfaction matters a lot. We have the perfect combination of household goods and home storage solutions that are tailored to meet your needs. Even if you are not sure of what you want, our shop has got several ways to help you identify your needs. Everything about House of Home revolves around our commitment to helping you look you and your home looking it's best and inspire confidence in you.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

139 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(139)

8 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Door does not close

I bought a 2 x over door towel rails. Once I assembled one I realised that the door does not close, even though it shows a closed door on the item. I can’t have that when I have guests and the seller charges £5 for a return label and I can’t return the assembled one, even though it is not my fault the door does not close! You would not expect that. It is a waste of money!

15 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfectly professional

Perfect service from start to finish, plus helpful prompt Customer Service for any queries. Good communication, speedy despatch, excellent care of product and customer. I have purchased twice and would again.

31 de dezembro de 2024
Classificada 1 em 5 estrelas

I would never purchase from them again…

I would never purchase from them again twice I ordered and item and both time they failed to deliver my item.
After writing to customer service the response was a basic apology and nothing else. Top of this I have to wait for my refund until the item comes back to them via the worst courier company.

23 de outubro de 2024
logótipo da House Of Home

Resposta da House Of Home

Thank you for your feedback. We’re pleased to hear that the refund was processed promptly on 1st November after your order from 24th October was unfortunately returned to us due to delivery issues with Evri. We understand how disappointing it is not to receive your item as expected, and we apologise for any inconvenience this may have caused.

Your experience is important to us, and we’ll continue to work closely with our delivery partners to improve reliability. Thank you for your patience, and we hope to have the chance to serve you again in the future with a smoother experience.

Classificada 5 em 5 estrelas

Great value and speedy delivery

Ordered the folding computer desk for working at home. Arrived quickly, is so quick and easy to put together and sturdy once up. Folds away neatly taking up barely any space, yet is a good size when in use. For the price it can't be beat.

26 de junho de 2024
Classificada 1 em 5 estrelas

Faulty clothes rail, horrendous customer service

I purchased a rail off Amazon prime as I needed it the next day. It arrived fine, I started to assembly it when I realised one of the pieces were faulty. I sent photos and a description of what was wrong. This continued back and forth for over a week as they didn’t believe me and had to send two further lots of pictures. They then sent a replacement with a delivery time of 4-5 days. Still waiting! Customer service has been absolutely shocking. Will be making a formal complaint.

2 de maio de 2024
Opinião espontânea

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