Houseplant.co.uk Opiniões 2670

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Recently bought a carnivorous plant from Houseplant.co.uk. Arrived very promptly, i believe it was after 2 business days. It came well wrapped and protected so it wasn't damaged like I was worried it... Ver mais

Classificada 5 em 5 estrelas

The plant I received was in extremely good health. It was wrapped very carefully and got through the post completely unscathed. It was just as special and beautiful as the picture online and made a lo... Ver mais

Classificada 5 em 5 estrelas

The plaplants are delivered quickly. I ordered on Friday the 10th of April and received my plants on Monday the 13th of April. The plants were beautifully and well packaged for their journey. They we... Ver mais

Classificada 3 em 5 estrelas

Easy to use and navigate around the website, and easy to purchase items wanted. Website stated majority of orders are delivered the next working day, however, my order did not arrive until the Monday... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Plant Display Store
  2. Entrega de flores

Sobre Houseplant.co.uk

Escrito pela empresa

Looking for Houseplants? We have a huge variety and are the specialists at UK House Plant Delivery.

In 2021 we shipped over 50,000 houseplants to thousands of happy customers. We always have an amazing selection of House Plants on Sale to match any budget.

Unlike some of our competitors we do not have a minimum order value. We offer a staggered delivery charge system, so the more you order the cheaper the delivery. Plus any orders over £50 get FREE Delivery

We offer an amazing selection of Plant Gift Boxes or our very own House Plant Gift Card. All of our gift boxes offer Free UK Delivery.

We also stock a huge selection of House Plants with different characteristics. See below for quick links to our most popular House Plants.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 67% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

I ordered a beautiful orchid

I ordered a beautiful orchid, a plant I have always desired for my collection. It arrived on time, carefully packaged to ensure its safety during transit. Included was a thoughtful letter with detailed instructions on how to care for and nurture the orchid from the beginning, which I truly appreciated.

17 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing quality and poor customer service

I’m extremely disappointed with my recent order of two plants and two plant pots from this company.

The plants I received were far smaller than advertised and in poor condition. One had brown spots on the leaves, and the other had multiple stems with little to no foliage. The website images are not an accurate representation of what was delivered. If I had seen these plants in person at a garden centre, I would not have bought them.

I contacted customer service and was asked to send photos, which I did. The response I received felt generic and dismissive, simply suggesting the plants would recover with some care, rather than properly addressing the concerns about their condition and size.

I also ordered plant pots based on the sizing guidance provided on the website. Despite following these recommendations, the pots were far too large for the plants supplied. Customer service even acknowledged they were “a bit too big,” which is frustrating given that I relied on their advice when ordering.

When I asked to return everything, I was told the plants could not be returned and that I would need to pay postage to return the pots. No return label was provided. Given that the issues stem from misleading images and incorrect guidance, this feels unreasonable.

Overall, a very disappointing experience in terms of both product quality and customer service.

1 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The plant I received was in extremely good condition.

The plant I received was in extremely good health. It was wrapped very carefully and got through the post completely unscathed. It was just as special and beautiful as the picture online and made a lovely present. It arrived very quickly, too. I am very impressed with the service and would definitely use it again.

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Stunning

I bought loads of plants from this company, I would recommend houseplants if you are looking for something different and quirky but beautiful at the same time.

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Recently purchased a carnivorous plant and plant pot

Recently bought a carnivorous plant from Houseplant.co.uk. Arrived very promptly, i believe it was after 2 business days. It came well wrapped and protected so it wasn't damaged like I was worried it might have been. I also ordered a plant pot which also arrived on time and undamaged.
Good service overall, would use again.

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely items

Lovely items, devilry is very quick and wrapped so well.
I love getting advice on how to care for the plants

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely plants packed with care

The plaplants are delivered quickly. I ordered on Friday the 10th of April and received my plants on Monday the 13th of April. The plants were beautifully and well packaged for their journey. They were in good condition when they arrived. They are a good quality product and have been thriving. The care instructions are good and I am loving my new adventure into house plants.

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quality Plants

This is the second time that I’ve used Houseplant. The plants have been really good quality and delivered on time.
Excellent company. Would use them again.

10 de abril de 2026
Opinião espontânea

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