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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had what was probably a minor problem with my iPhone, but not minor for me! Efficient, friendly, quick service. I cannot recommend HC highly enough. Wonderful to have proper service! Thank you. Ka... Ver mais

Classificada 5 em 5 estrelas

Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... Ver mais

Informações sobre a empresa

  1. Assistência técnica de informática
  2. Loja de reparação de telemóveis
  3. Reparação de telefones

Escrito pela empresa

Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

173 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

MacBook repair

Thank you for taking my MacBook in so quickly, on the day when I needed it to be repaired and doing the work in the day. You replaced the bass speaker and cleaned it internally on the 13th May and I needed it on the 14th. Everything is working perfectly.

13 de maio de 2025
Opinião espontânea
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Resposta da Howard Conrad

Thanks Dave, glad we could help out with your MacBook repair. Thanks for the review!

Classificada 5 em 5 estrelas

My wife's I-Pad pro cost me about …

My wife's I-Pad pro cost me about £1350 from Comet and after 9 months it stopped charging. Took it back to Comet and they were a waste of space blaming my wife for damaging it. We took it to Howard Conrad and they were amazing. no fuss, fast repair, and low cost. I have no hesitation in recommending this company for their fast, friendly service.

1 de maio de 2025
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Resposta da Howard Conrad

Hi Dave, it's stories like this that prove how important independent repair shops are, the large companies just want to sell you a new device. Thanks for the great review!

Classificada 5 em 5 estrelas

Water logged!!

I accidentally dropped my iPhone in a bowl of soapy water. In desperation and with little hope for its recovery I contacted Howard Conrad on Leeds Rd Harrogate. Danny accepted the challenge, persevered and miraculously has dried it out and with a couple of replacement parts has retrieved 99% of its functions. I can live without facial recognition! It was a gift from my son for a special birthday so very very relieved and grateful for his expertise.
I was also kept informed of progress which was helpful.

9 de maio de 2025
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Resposta da Howard Conrad

Thanks for the great review Janet. It's great to hear you appreciated the service, and we managed to keep your iPhone alive!

Classificada 5 em 5 estrelas

Needed battery replacement on iPhone

Needed battery replacement on iPhone. Booked appt. Job carried out satisfactorily. Staff (Danny) was friendly and informative. I’ve had no issues at all with the replacement battery. The iPhone is working precisely as it did before…. with a longer battery life, of course. Danny had warned me I might get notifications from apple software in the iPhone about not recognising the battery; but that hasn’t happened. Great job. No hesitation about recommending them.

1 de maio de 2025
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Resposta da Howard Conrad

Hey Malc! Thanks for the great review!

Classificada 5 em 5 estrelas

Had to get my meta quest controllers…

Had to get my meta quest controllers fixed amazing job done very quick and great quality of service they kept hold of them longer as I had appointments to go to when they were ready with no hassle.

22 de abril de 2025
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logótipo da Howard Conrad

Resposta da Howard Conrad

Thanks for the review Ryan, and please let us know if you have any further issues with your Meta quest.

Classificada 5 em 5 estrelas

Found them via a web search

Found them via a web search, followed the instructions to send. Great comms from them throughout and my HomePod works and has a guarantee. Job done

30 de abril de 2025
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logótipo da Howard Conrad

Resposta da Howard Conrad

Hi Tom, we appreciate you taking the time to leave us a review. We're glad we could get your HomePod back up and running.

Classificada 5 em 5 estrelas

Experts with Macs

When your computer goes wrong, Howard Conrads take the stress out of a very stressful situation! They are knowledgeable, helpful and honest and offer a quick service so you can get back to work! I'd recommend them to anyone.

24 de abril de 2025
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Resposta da Howard Conrad

Thanks for the great review Cathy!

Classificada 5 em 5 estrelas

Fixing Joysticks

Did an amazing job in fixing my joysticks and have gotten it back to me in a timely manner

2 de maio de 2025
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Resposta da Howard Conrad

Thanks for the review. Hopefully this is the end of your stick drift issues!

Classificada 5 em 5 estrelas

very good communication

very good communication, called me to check on the fault. Fast repair and well packed when returned.
A really good experience and service - and a really good repair price, not much else to say but a really good company.

22 de abril de 2025
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Resposta da Howard Conrad

Thanks for the review David! I am glad you chose us to fix your HomePod 😀

Classificada 5 em 5 estrelas

Fantastic, inexpensive service

I talked to someone from Apple but we couldn’t sort out my problem. They told me I needed to take my computer into the Apple shop in Leeds. ( a long way from home. ) I told my wife, and she advised me go to see Howard Conrad, just down the road. She told me that they had sorted out her IPhone very quickly and easily, and refused to take any payment.
I had a problem with my backup system. They explained that they were very busy, so it would take a long time.
They rang me about 3 days later, said it was all sorted out. I went down straight away to collect. They just charged me £25. The man even took my desktop down to my car. I just had to take my hard drives.

Amazing service, now my backups are no problem. Wish I hadn’t wasted all that time with Apple !

9 de abril de 2025
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Resposta da Howard Conrad

Thank you very much for the review, let us know if you have any further issues with your backups!

Classificada 5 em 5 estrelas

Excellent professional service

Excellent professional service. They solved the problem in a cost effective manner.

31 de março de 2025
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logótipo da Howard Conrad

Resposta da Howard Conrad

Thank you for the review Toby! Glad you were happy with our service.

Classificada 5 em 5 estrelas

Fabulous service!

The people i spoke to and interacted with were friendly, helpful & thorough in their advice. I felt that the price i was charged for the service was very fair. I had two devices data cleaned, and all photos & videos stored on them saved to memory sticks (which i supplied), and was charged £84. I am more than happy to leave a very positive review - you deserve it!

1 de abril de 2025
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Resposta da Howard Conrad

Thank you for taking the time to leave us a review Kathleen and sharing your experience! 😀

Classificada 5 em 5 estrelas

Superb

Superb, knowledgeable staff, speedy work, and a personal call to explain complicated factors in the repair. I highly recommend Howard Conrad for all things Apple

2 de abril de 2025
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logótipo da Howard Conrad

Resposta da Howard Conrad

Thank you Andy for leaving us a review. I appreciate the kind words.

Classificada 5 em 5 estrelas

Excellent service.

Excellent service.
I spilt coffee on my MacBook Pro keyboard, I thought that was the end of that. I got it into HC the same morning, and after a couple of weeks my MacBook, was up and running again for the agreed price.

28 de março de 2025
Opinião espontânea
logótipo da Howard Conrad

Resposta da Howard Conrad

Thanks for the review David, and thanks for giving us the opportunity to fix your MacBook Pro.

Classificada 5 em 5 estrelas

Thank you for fixing our family iPad!

What a nice company - really cool waiting area! But really easy to work with, a perfect fix done on our iPad, and a 3-year warranty really makes it worth the money! Thank you very much.

17 de março de 2025
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logótipo da Howard Conrad

Resposta da Howard Conrad

Glad you like our waiting room! Thanks for the review Douglas. 😀

Classificada 5 em 5 estrelas

MacBook Pro fix

Took my MacBook Pro in on a Tueswith the battery exploding and the touch plate cracked and damaged as a result. They rang me Weds to say the job was done and they charged what they agreed. Computer looked as good as new! Excellent

26 de março de 2025
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Resposta da Howard Conrad

That's great to hear! Thanks for leaving us a review Steve.

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