Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Being with them 6 months now and consistent payouts They now offer next-day payouts for certain transactions. Extremely happy

Classificada 1 em 5 estrelas

We removed their plug in from our site a few months back as payments were constantly going missing and they would blame our bank for not being able to receive them, even though at the start payments w... Ver mais

Classificada 1 em 5 estrelas

Beyond dodgy. Got caught in a phishing/hijacked website scam and reported it to their disputes team. They say on the payment confirmation that they’ll take 3 business days to sort out your dispute. It... Ver mais

Classificada 1 em 5 estrelas

Scam website. Deposited funds into a usd account. 2 business days later, still not showing. Their support phone number is fake and no responses to emails All the “positive” reviews here appear to... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de e-commerce

Escrito pela empresa

Confidia Limited is a point-of-sale (POS) software company and the developer of HowToPay POS, a cloud-based system for managing sales, products, and reporting. HowToPay.com supports onboarding and access to the HowToPay POS platform. Confidia focuses on practical, scalable software solutions for merchants.


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

27 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Easy to use

Easy to use, secure, and reliable. Highly recommend HowToPay!

17 de dezembro de 2025
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

Thank You!

Classificada 1 em 5 estrelas

Avoid HowToPay at all costs

Avoid HowToPay at all costs. They claim to support high-risk merchants but once your balance grows, they stop replying. In my case, they froze $350,000 and disappeared — no payouts, no support, nothing. Operating from Thailand only helps them hide from accountability. Total scam.

23 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Total Scam – They’ll Steal Your Money Like Hundreds of Others

Stay far away from HowToPay. They pretend to support high-risk merchants but their real business is taking your money and never paying it out. Once your balance grows large enough, they simply stop responding — in my case, over $700,000 remains unpaid.
They ignored every support ticket and email after months of “processing” excuses. Their so-called office in Thailand protects them from law enforcement, which is why they continue operating despite scamming countless businesses.
Avoid at all costs — this company is a complete fraud and should be investigated immediately.

6 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

HowToPay Supports Illegal Activity and Refuses to Pay

I’m deeply concerned about HowToPay's operations. This company appears to be running illegal payment processing for numerous websites selling subscription-only and controlled drugs without prescriptions — a clear violation of international pharmaceutical laws and consumer protection standards.

Not only is this highly unethical and potentially dangerous, but they also withhold funds, refuse to provide clear communication, and do not process legitimate payouts to users or partners. Attempts to contact support have been ignored or met with vague responses, raising serious red flags.

I urge others to stay away from this platform and for authorities to investigate their business model. A payment processor should never be complicit in illegal sales, and certainly not refuse to pay out funds they owe.

Avoid at all costs.

1 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Proper Scammers !

We removed their plug in from our site a few months back as payments were constantly going missing and they would blame our bank for not being able to receive them, even though at the start payments would run smoothly. They owe us £1000's still and we chase them almost daily....just get an automated ticket reply and no follow up. Don't bother ringing them...no-one answers ! Proper Scammers !

25 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Beyond dodgy

Beyond dodgy. Got caught in a phishing/hijacked website scam and reported it to their disputes team. They say on the payment confirmation that they’ll take 3 business days to sort out your dispute. It’s been nearly 2 weeks with their answers to my emails wanting updates ‘we have added your query to your dispute’. Getting my money back? When the sun falls out of the sky maybe. Avoid these guys like the plague.

2 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

COMPLETE SCAM

COMPLETE SCAM. If it has “Id” in front of howtopay, Do not use. I received an email from them. When I called the phone number I found online to ask what the bill was for, they had no idea. They were guessing. First they said it was a water and electric bill. I told them that’s not possible, then they said it was some kind of lottery.
The positive reviews seem totally fake too.

26 de junho de 2024
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

Howtopay.com is a Payment processor. We do not sell any goods or servers. If you have a problem with the goods you have purchased, please contact the seller. For support, you can email us at support@howtopay.com. We have a 24/7 support team.

Classificada 1 em 5 estrelas

lost amount

lost amount . they does not recognise the payment

13 de março de 2024
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

Howtopay.com is a Payment processor. We do not sell any goods or servers. If you have a problem with the goods you have purchased, please contact the seller. For support, you can email us at support@howtopay.com. We have a 24/7 support team.

Classificada 1 em 5 estrelas

DO NOT USE THEM OR BE SCAMMED!

I used them to pay for my order from alldaychemist, did the bank transfer, and was told that the funds have not been received. I spoke to my bank, and they said the recipient has received it.

23 de novembro de 2023
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

Howtopay.com is a Payment processor. We do not sell any goods or servers. If you have a problem with the goods you have purchased, please contact the seller. For support, you can email us at support@howtopay.com. We have a 24/7 support team.

Classificada 1 em 5 estrelas

The day after I gave them my cc details…

The day after I gave them my cc details my bank stopped my credit card for fraudulent activity - seems too coincidental.

23 de julho de 2023
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

We do not accept Credit Card Payments.

Classificada 1 em 5 estrelas

CC Fraud

Less than a week after entering my cc info into howtopay.com my card had 3 fraudulent attempts and I had to close my card and get a new one sent to me. I know this is where they got my card information because I have not used this card anywhere else in over a year.

10 de julho de 2023
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

We dont accept credit card payments on our website.

Classificada 1 em 5 estrelas

Scam website

Scam website. Deposited funds into a usd account. 2 business days later, still not showing. Their support phone number is fake and no responses to emails

All the “positive” reviews here appear to be fake —they only have 1 review

4 de maio de 2023
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

Howtopay.com is a Payment processor. We do not sell any goods or servers. If you have a problem with the goods you have purchased, please contact the seller. For support, you can email us at support@howtopay.com. We have a 24/7 support team.

Classificada 1 em 5 estrelas

Paid from the UK for foreign goods…

Paid from the UK for foreign goods using IBAN. However, 4 days after the money was paid, it hasn't arrived in my howtopay account and support.at.howtopay.com have not responded to my email in 48 hours. Looks like a scam to me.

29 de agosto de 2022
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

Hi Mike,

We are sorry to hear your transfer is delayed. Please note that HowToPay.com is the software provider for the merchant you purchased from—we are not the seller of the goods, nor are we the bank controlling the IBAN transfer.

International IBAN transfers (SWIFT/SEPA) are processed by the banking network and typically take 3-5 business days to clear, over which we have no control.

If you have not received a response from the merchant regarding your goods, please contact your bank directly. We cannot intervene in banking settlement times.

Classificada 1 em 5 estrelas

I can't use it normally

I can't find a website that supports this payment gateway, my money can't be withdrawn

17 de janeiro de 2022
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

We send payments for purchases. Ask the seller for a refund if you are not happy.

Classificada 5 em 5 estrelas

Great service

Have used them a few times before and never a problem. in this particular instance - Accidently paid money to them and less than 5min Sean phones me and retuned the money in less than 10min! Great service.

29 de setembro de 2021
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

Thanks!

Classificada 3 em 5 estrelas

Not as bad as I'd originally thought

Sent a cheque to the Howtopay London office in November 2020 and it got lost.

Repeated the payment in December 2020 and it also got lost.

Now one cheque going missing I would say was very unlucky but two going missing indicates to me that this organization is totally dysfunctional.

Avoid them like the plague.

Richard ( Hampshire, UK. )

Jan 2021, Update .... Well it turns out that my second cheque was eventually cashed after about 3 weeks, so I take back what I said about this organization being dysfunctional.

Also since then I've used my bank account to pay for goods directly avoiding the long postage delays and also had success with this method. Be warned however that UK banks now carrying out a verification check to help customers recognise bona fide accounts and unfortunately the How To Pay UK account number could not be verified - so it appears that your money may about to be going to get lost if you hit the proceed button.

How To Pay UK need to get their account number recognised/verified by UK banks and give customers some confidence that they are legitimate.

I've upgraded my original 1 star rating to 3 stars.

22 de dezembro de 2020
Opinião espontânea
logótipo da Confidia Limited

Resposta da Confidia Limited

We are sorry you had this experence. We process 100's of Checks daily and this is a rare occurance. We communicated this with you and suggested you make a Bank Transfer as succested on our site. During Covid times Mail is slow and unreliable. See: https://support.howtopay.com/news/fasterpaymentsuk

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais