I went into the HSL showroom in Hove, just to browse, but, the service that I received was so exceptional that I was persuaded to buy a chair, Kerrie was friendly, knowledgeable, and took the time to... Ver mais
Localização
Alterar localizaçãoNewtown Road Trade Park, Hove, BN3 7BA Brighton, GB
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Leia as opiniões dos outros
I went to the hove branch with my mum as she wanted to buy a riser recliner, she'd had a leaflet through the door about HSL and wanted to go to the store We had an absolutely fantastic experience... Ver mais
Really excellent service at HSL in Hove. It was a delight to shop here for a Stressless chair and receive such amazing service from Claire.we we made to feel welcome, there was no sense of being ru... Ver mais
We were very impressed with the salesperson Joshua who had a good knowledge of the products. We were warmly greeted on entering and offered refreshments if required. Josh took time to listen to our re... Ver mais
Informações sobre a empresa
- Loja de móveis
- Fornecedor de equipamento para deficientes
- Fabricante de móveis
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Brighton
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contacto
Newtown Road Trade Park, Hove, BN3 7BA, Brighton, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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time, advice and coffee
We were given time advice and a cup of coffee as we chose a chair the staff in the Shoreham showroom were lovely. Thanks!
Brilliant guys that delivered my chaircould…
The guys that delivered my chaircould not have been more pleasant and helpful , really pleased with the product brilliant, thankyou to H.S.L .
Relaxed showroom
Relaxed showroom, nothing was rushed. Sales staff were very knowledgeable, professional and helped us make our decisions.
Found staff to be friendly and helpful
Found staff to be friendly and helpful. gave recommendation of size of chair to suit me. Made us feel welcome in store and not pressurized to purchase from them. Would recommend to others.
Fabulous customer service
I ordered and received a catalogue and samples, which arrived promptly.
I had a follow up phone call.
I visited the showroom in Brighton with a good idea of the chair I wanted.
The staff were friendly, knowledgeable and helped me choose the right sized chair to give me the back support I needed.
My husband had all his questions clearly answered re the cost and expected delivery time.
As we then decided to order two chairs we were given a discount.
We had 48 hours to cancel or change our minds.
I rang the next day to change the colour of chair leg.
It was easy to get through on the phone.
Exemplary experience!
Lesley at the Hove branch was fantastic…
Lesley at the Hove branch was fantastic and Thankyou so much for fitting the chair for me and making the whole experience fromseat functions to fabrics fit perfectly.
HSL Brigton
The sales person, Megan was very helpful and explined in detail all the information regarding the chairs. We found her very pleasant to deal with.
Five stars shop
The lady who served me was very professional and helpful. She showed me all the various options.
Wonderful staff
Yes I had to wait longer than normal…
Yes I had to wait longer than normal for delivery but my joice of material was the problem so I knew it would be longer. However, earlier than expected it was delivered today and absolutely great. We live in small very old cottage and were worried we would not get it around the doors and into the lounge but the guys made it without fuss, just extra time so all good. So far delighted with how it looks and I am sure it is what we needed for comfort. Look forward to reading and knitting in comfort. Thank you HSL.
Excellent staff and products
A very efficient organisation. All staff, sales and delivery, were helpful and pleasant. They were a pleasure to deal with. The armchairs arrived exactly as ordered, look great and are wonderfully comfortable. Thoroughly recommend this company and its products.
Excellent service and support
The experience from entering the showroom in Brighton to the delivery of the chairs by Jack and Martin was everything a great customer experience should be. Everyone explained things in a professional way and treated us with courtesy that is often missing these days.
Excellent service and communication
Excellent service and communication. Very knowledgeable staff. A wide selection of furniture. Highly recommend.
Excellent service
Megan at the Brighton & Hove showroom was very helpful, and friendly. She talked us through the options that matched what we wanted and allowed us to decide without pressuring us.
The Perfect Chair!
On Saturday, I bought a riser recliner chair! Without Lesley and Kerry’s experienced help I’m not sure it would have happened! I went with no expectation and left with the perfect chair! There was no pressure to buy, just a genuine desire to help me find the chair that could be a possibility.
HSL Brighton was my third foray into this world, and Lesley and Kerry made it third time lucky. I spent a long time with them and they were very patient whilst I transferred from wheelchair to just about every model on display.
I have already recommended HSL Brighton to a friend and intend to go back to look at a sofa to go with this perfect chair.
Thank you so much Lesley and Kerry.
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