We were helped by 2 Comfort Specialists at the Guiseley branch. Jodie helped us first (I believe she's a trainee but you would never have known). She was very professional and talked us through ev... Ver mais
Localização
Alterar localizaçãoOtley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB
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Leia as opiniões dos outros
Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... Ver mais
We were made to feel welcome from the minute we entered the store at Guiseley. Staff immediately showed us the type of chairs I required and gave me plenty of time to try out for comfort. A lot of t... Ver mais
Visited Guiseley branch on Fri 7th Aug 2026. Polly was brilliant. Explained which sofas were best for both my posture and my wife's. The explanation made total sense yet we had never had such helpfu... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Fabricante de móveis
- Fornecedor de equipamento para deficientes
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Leeds
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contacto
Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, Reino Unido
Pede aos clientes que escrevam opiniões
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excellent attention to find quality sofa
Warm welcome and assessment of our requirements by Richard.
Tried several sofas and fairly soon found one that was ideal for us.
Good explanation of additional add ons and delivery options.
Nice to find a quality sofa made locally in Batley
Richard at Guiseley was very friendly…
Richard at Guiseley was very friendly and took time explain the various options . We returned the next day and placed an order . Job well done.
Jenny Shires
Two reclining armchairs
My wife and I were looking to purchase a couple of reclining chairs and visited HSL. We were met by John in Guiseley and he was extremely helpful and very professional but, just as importantly for us, wasn't pushy at all and listened to what we were actually looking for. We purchased two new recliners. Thanks, Phil and Ange Bell, Leeds.
We purchased a chair for my Nan and…
We purchased a chair for my Nan and John was excellent from start to finish. Very patient and helpful throughout. Thank you!
Time and care thank you
Poderá usar IA para responderLer mais
Bought a chair a few months ago the…
Bought a chair a few months ago the back of the chair below the headrest has gone in hence the fabric is all creased i don't think they have put enough filling in alot of money it cost me and it's not up to standard

Resposta da HSL Chairs - Leeds
Damion&Carl sent a message to say they…
Damion&Carl sent a message to say they where close by arrived with in ten minutes of receiving message. They unpacked chairs assembled the legs and took all rubbish with them.So all in all excellent job.
HSL service and satisfaction
On arrival at the Guiseley shop we were immediately greeted by John who introduced himself and enquired our names and what was the purpose of our visit.
He took us to the specific rise and fall chair we wanted to see and try for comfort He checked the fit for me and explained all about the operation of the chair. Unfortunately for me that chair just had a single motor and was not able to perform the lift but John said that the chair also came with a second motor giving it full choice of positions.
John took us to see an alternative chair which he recommended with 2 motors. We very much liked the alternative chair and after doing the full fitting routine he confirmed our choice. John also said that he choice of material we went for meant that the chair was in stock and could be delivered in less than a week.
We competed the purchase after a very welcome cup of coffee provided by the Manager of the store.
Upon arrival at home we were pleasantly surprised by a call from HSL’s delivery arm that chair would be delivered i just 3 days!!!!
Superb service from HSL and we would recommend them to every one
Good service at Guiseley
Michelle in Guiseley branch very helpful. Guided me to the right chair with no pressure
Easy proccess in buying a new…
Easy proccess in buying a new Stressless chair and footstool.
Will consider using them again when making a purchase of furniture.
Finally delivered after delays, end of September, the chairs is as expected, but got sick of constantly harassing me for payment of the balance. They wanted payment even though is was not delivered by their supplier and could not advise a delivery date.
I buy new furniture regularly and have never had to pay balance before it was ready for delivery.
Delivery team were great, but I'm afraid I will not be ordering from HSL again.
I would also reduce the star rating to 3 stars.

Resposta da HSL Chairs - Leeds
My chair
I went to the Guisley store and was very impressed, I was warmly greeted, I went with the intention of looking for a chair that I could sit in that supported my back and I met one of your sales assistant , I think she was called Polly and was only 4 foot nine like myself , pollywas so very very helpful and knew exactly which chair would be most suitable for me, not only that she told me what to look for , how my feet should be , where my body should be in the chair. I had no idea so much had to be checked .
I now have my new chair and it really is perfect. The manager and Polly ? could not have been more helpful. They were very very good.
Helpful advice
Thanks to John at Guiseley for helping us to choose our new chairs, which we’re delighted with!
Great service all round from showroom…
Great service all round from showroom to warehouse to delivery. Good friendly advice, really looked after us.
Delivery guys Paul & Stan were in and out in no time.
Thank you for a lovely sofa bed.
Service today
Excellent service from John at Guiseley today my mum went away a very happy customer and looking forward to receiving delivery of her chair
Very helpful and informative re the…
Very helpful and informative re the right chair for me.
Very good service
The staff were friendly and did not rush…
The sets were friendly and did not rush us. They explained everything carefully.
A wonderful experience choosing riser recliner chairs
A wonderful experience choosing riser recliner chairs for my parents. Sue at the Guiseley store really knows her stuff! She’s knowledgeable, helpful and made us feel at ease, and all without pushing you to buy something that’s not going to really suit you. My parents came away feeling very pleased to have finally found chairs that they can feel comfortable using for many years to come. Looking forward to their arrival.
Fantastic service from this company
Fantastic service from this company. my new custom made chair is great and was delivered by Craig Lee and a colleague. Both very polite, friendly and efficient.
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