We were helped by 2 Comfort Specialists at the Guiseley branch. Jodie helped us first (I believe she's a trainee but you would never have known). She was very professional and talked us through ev... Ver mais
Localização
Alterar localizaçãoOtley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... Ver mais
We were made to feel welcome from the minute we entered the store at Guiseley. Staff immediately showed us the type of chairs I required and gave me plenty of time to try out for comfort. A lot of t... Ver mais
Visited Guiseley branch on Fri 7th Aug 2026. Polly was brilliant. Explained which sofas were best for both my posture and my wife's. The explanation made total sense yet we had never had such helpfu... Ver mais
Informações sobre a empresa
- Loja de móveis
- também em
- Fabricante de móveis
- Fornecedor de equipamento para deficientes
- Fornecedor de equipamento para mobilidade
Sobre HSL Chairs - Leeds
Escrito pela empresa
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Escrito pela empresa

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informações de contacto
Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sales people very friendly helpful and…
Sales people very friendly helpful and knowledgeable looking forward to receiving new settees.
Polite and very helpful staff
Polite and very helpful staff, understood what I wanted and never tried to sell me an alternative Main test now will be the quality of the finished product and if it's delivered as promised.
We visited HSL Guiseley today
We visited HSL Guiseley today - John looked after us and was lovely. He listened to everything we wanted, made suggestions and offered advice, and a cup of tea and a sit down. He wasn’t pushy with any upsell and my mum is very happy with her purchase. Thanks
The staff were extremely helpful and…
The staff were extremely helpful and patient and confident in their products
We were very well looked after and not…
We were very well looked after and not rushed or felt any pressure to decide.
Pauline and Michelle were very helpful…
Pauline and Michelle were very helpful and knowledgeable. Thanks
Well worth waiting for
Well worth waiting for. Thank you Alex and Roger for a professional delivery.
Susan
Susan, Guiseley, was friendly and attentive from the moment we walked in. There was no rushing, everything was clearly explained, coffee was offered and accepted. A lovely experience ☺️ thank you
The chair fitting service with great precision.
The company offers an exclusive chair fitting service which focuses on seven key points, and is outstanding in being evaluated and approved by an Occupational Therapist. Thereby, it ensures that the customer gets the precise size and fit, resulting in ultimate comfort. Such a delight that the products are handcrafted in Yorkshire, with a variety of features and a vast range of quality fabrics. Everything was explained really well. There was no pressure, and nothing was too much trouble. Excellent friendly service with an abundance of help and patience. Tea/coffee and biscuits was an added bonus.
Impartial advice and excellent service.
Visited Guiseley 12/02 and having received expert advice from Polly (no pressure) ordered two chairs. Fantastic delivery / installation by Alex and Michael 31/3, providing a full explanation of the product. Delighted.
Very helpful & friendly service
Very helpful & friendly service. Product looks good & with bad back pain will hopefully service my needs.
Very knowledgeable staff and very…
Very knowledgeable staff and very helpful and friendly
Great Assest
Two young men Alex and Michal brought in a new chair I had ordered. I’m giving them 5 stars because they’re a great asset to your company because they were polite, knowledgeable, had a little joke with me and it made the whole experience enjoyable. When they went I felt a very happy person.
Friendly & Helpful staff
Friendly & Helpful staff. Felt the advice was appropriate that was given regarding which chair was the best option, for the needs of an elderly gentleman with limited mobility.
No pressure regarding purchase.
Both Sue & Michelle gave excellent customer service.
Very helpful when we visited the…
Very helpful when we visited the Guiseley shop. The fitters that brought the bed Alex & Roger polite worked well explained things Good
From the moment we walked in to the…
From the moment we walked in to the Guiseley store we felt welcomed but not pressured they listened to our needs and showed us many styles and fitted my Mum to the best chair for her mobility needs would highly reccomend would like to give Susan from Guisely store a special shout out assited by Richard
Two great lads who couldn’t have been…
Two great lads who couldn’t have been more helpful, showing patience and understanding.
Explained how to use the chair and were polite and courteous throughout. Can’t recommend HSL , Paul D and Jon highly enough.
We’re greeted and offered tea and…
We’re greeted and offered tea and coffee. Sat on comfy chairs and discussed our needs.
Great service
Richard, the sales associate was very attentive and helpful in explaining everything.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.