Been ordering for years! Had no problems at all with them, bit expensive for returns Just purchased a ladies cardigan!! Gorgeous colour, fits great, Came on time, never had any trouble with there cu... Ver mais
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Leia as opiniões dos outros
Ordered 30th July. Nothing except automated response email acknowledging my order. Chased up after hearing nothing for 2 weeks. Automated reply. Finally get confirmation it is with Royal Mail and pac... Ver mais
I’ve bought two pairs of shorts.. colour is great, material is ok, they are comfortable enough. I felt what I received didn’t look as comfortable or as well made as the advert… I received some track c... Ver mais
AVOID. Wish I had read the reviews on trustpilot before ordering. Order didn’t arrive. Emailed them to which they replied that the order “was not actually available”. They made no attempt to contact m... Ver mais
Informações sobre a empresa
- Loja de roupa
- também em
- Loja de moda masculina
Informações de contacto
Estados Unidos da América
- info@hstlmade.com
- hstlmade.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Don't listen to the rest thes are a class outfit
Ordered a double of shorts and the hem came away on one leaving a small hole. I contacted HSTL Made on Sunday afternoon to discuss with them next steps. By 10 am Monday they had already sent a new pair of shorts out. I actually received the shipping infor before they even responded to my email. I could not fault these guys and gals at all quality product and quality customer service
Products are really good and the…
Products are really good and the service i have received has been excellent. Wanted to return some items, they made it easy and simple. Offered credit for items i couldn't return, also threw in free delivery for when i spend the credit. Only complaint i have, which i have with multiple companies is i would have liked to speak to a person, not just emails! But its the way of the world at the moment.
First experience very good!✅️
I saw the advertising and the 70% sale over the holidays
Originally I liked the Black Hoodie was out of stock which is understandable as there was a sale on!
I came across Core full zip chestnut jacket so ordered that.
Delivery was prompt, great quality jacket and I love how they have "ditched " the drawstrings for the hood!
Will definitely be purchasing more in the future
Thanks guys , hope business is well🫶
Shrunk and lost shape. Bad quality.
Washed as per instructions. T-shirt shrank and the neckline did not hold it shape.
Awful quality.
Service is disgraceful
Service is disgraceful. I have ordered items as Christmas presents (order in plenty of time for Christmas and over £100's worth of products). They haven't arrived. I've sent 3 emails no one has responded. Finally sent a message on Instagram to be asked to email the email address I've been emailing.
Will not order from this company again.
Wish I'd read the reviews before ordering from them.
I would recommend people avoid this company
I wish I read these reviews before…
I wish I read these reviews before ordering. I placed my order and paid extra for 2nd day air and the tracking now says delivery will be 10 days after original order. They have no customer service. Only a random email in which I’ve sent 2
Already days ago with no response. I’m so disappointed in HSTL that when the clothes do arrive, I will be paying for the return of all of the items even if I like them.
Paid for 1-2 day delivery, now on day 4 and nothing delivered
Ordered an item of them and paid premium for 1-2 day delivery.
On day 3 got in contact as I hadn't heard anything, was then advised it was 3-4 days (regardless of paying premium or not). Now we are on 4th day and still not advise if it will be delivered, contacted the courier and they advised they hadn't received my order. Starting to feel like they just wanted my money but won't send my product
Nothing like the pictures.
Nothing like the pictures.
Awful delivery times and zero contact on emails.
Still awaiting a response and refund for a pair of terrible knock off cargos.
Shipping is horrible
I love the fit of the shirts and the quality is good, but the fact that shipping takes almost two weeks is unacceptable. Products from the other side of the world arrive even faster!
Disappointed…
I’ve bought two pairs of shorts.. colour is great, material is ok, they are comfortable enough. I felt what I received didn’t look as comfortable or as well made as the advert… I received some track cargo pants today, they are crappy, they don’t look any like what the model is wearing they are cheap polyester super thin junk… I won’t buy from this company again!
Love HSTL, Great products and Service
I have ordered from HSTL 20+ times over the last 3/4 years. I think the products are great and I've never had an issue with postage times etc. My latest purchase didn’t get delivered, contacted customer services and now I'm being sent a replacement. Can't grumble at that, yes it's frustrating to go through the process but it's been resolved so I'm happy. Keep it up Craig and Jas.
Slow delivery, awful customer service
Their gear is ok. Not the worst, not the best - defo not the ‘sickest merch in the game’.
However, their delivery times are painful. And when you email they make it sound like it’s fine because they are a small company. Well I dispatch things I sell on marketplace quicker and I’m not a business.
I would love to support more but I just can’t get behind this awful customer service.
Worst Customer Service
At the most basic level the job of an online retailer is to ensure orders are delivered and when they get lost react in a timely manner and resolve the problem. I've never experienced such a poor level of customer service. My order was lost in post and they refused to get in contact with me, once I notified them of the issue. This went on for over two weeks before I had to contact my bank to get a refund. Will 100% not being buying from this company again.
Bought tshirts from them
Bought tshirts from them. Hems falling apart after first wear. Very poor manufacturing quality.
I don’t understand why it takes so long…
I don’t understand why it takes so long to send the orders out. normally when order from VQFit on a Friday, they are sending it out by Monday. Even with standard shipping.
Lovely designs, fit great, realistic pricing
Fast becoming my favourite brand to wear. All items I have brought (which have been numerous) fit so well. Also wash nicely! When I have returned items, they have refunded them quickly without having to send chaser emails like others. Only annoying thing is paying for returns but that’s the same with all companies nowadays. Great products
Products are amazing
Products are amazing, great quality and fit! HAd some trouble with dutch delivery service. Team HSTL.Made came through and resend the package. Very happy with the clothes!
Good customer service
I only experienced good customer service. The shirts and stuff are stylish, with perfect fit to me. Keep going guys, you are doing great.
Always great products
Bought quite a few things over the years, the quality has definitely got better over time. Everything is pretty much true to size and nice styles!
Low quality, DO NOT SPEND YOUR MONEY HERE
Lifting shirts are $45 which are reasonable but the quality of the product is SHIT!!!! they will ask you to pay for shipping to send back the merch. Their cost probably runs less than $10 each item (more like $2-$5) then selling it for $45 is insane!! at least give a good quality shirt!!
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