After DPD had lost my package containing some pre-workout and liquid glycerol, I reached out to Huge Supplements and asked them to help me resolve this issue. Joseph from their costumer support didn'... Ver mais
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Leia as opiniões dos outros
Be warned: No delivery guarentee...there may be a product out there sent but we have not received it after 3 weeks "in transit" nothingness. No way to directly contact their customer support to resolv... Ver mais
I ordered lifting straps with D-rings. One of them arrived defective; there was too much slack around the ring, causing it to twist during tricep extensions or lateral raises. And because I opened the... Ver mais
Very satisfied with the products and delivery. One delivery included a broken part, but after I sent an email, the issue was addressed immediately. A replacement for the defective product was sent at... Ver mais
Informações sobre a empresa
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Looking For The Best Bodybuilding Supplements? Don't look any further, HugeSupplements has a wide variety of Bodybuilding Supplements with the Best Price.
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This company is a scam
This company is a scam
You could probably get better customer service from a crackhead homeless person on the streets than with Jospeh. Don’t waste your time with this company. Once you return an item expect to never get your refund they care more about money than customer service
No order delivery, no response from Huge
Placed an order with this company 2 weeks ago. They indicate delivery would be in a couple of days, still nothing! Followed up with them 4 days ago, no response.
I wouldn’t even give them 1 star if…
I wouldn’t even give them 1 star if that was an option. Do not buy! It gave me stomach problems and terrible diarrhea every time I used it (twice) and they didn’t reimburse the extra $63CAD that I was charged by UPS for shipping after I already paid 20USD for shipping. Horrible customer experience
Immediately sent me a replacement!
Sent me a new preworkout right away when I wasn’t satisfied with my previous ones quality!
I messed up my order. Huge helped!
I messed up my order. Mailed the support. They canceled the order immediately and let me start from scratch. 10/10 service
Excellence
Joseph is a gentleman that works at huge supplements has gotten back to me every time excellent customer service yes sometimes they're delayed but they have a lot of emails and customers to deal with I would highly recommend this company anytime their products are fantastic thank you again for your help at Huge supplements.
This is the first supplement company…
This is the first supplement company that has had excellent customer service. Recently I have been trying to find a new supplement provider and Huge Supplements is the best option both with excellent customer service and quality of products.
Shipping Misinformation/Buying Reviews
Shipping- Made an order Sept, 29, 2023. I order over $100.00 worth of stuff to get free shipping (3-4 business days) Order was picked the same day but was not picked up until Oct, 2, 2023. Now my expected delivery is Oct 6, 2023. Thats over a week and unacceptable. False advertising on the shipping part. Will not order again.
Update 10/7/23: I did receive my order Oct 5, 2023 not the expected date Oct 6, 2023. When I ordered before a certain time it said will ship the same day on the site. It took over 3 days. When I got my order it did not come with the Tren twin Stringer that showed online. I received a free stringer but it had Huge Supplement not the Tren Twins LOGO. I'm mad because this company lies about shipping, false advertisement, clumpy powder, and buying reviews. Now here it the big problem! I complained and got a direct email from Joseph from Huge Supplement. He apologize and gave his poor excuse why, to feel justified. Bribed me and try to buy my review to make it a 5 star review using a $40.00 gift card. Cant believe these SOB would buy reviews and bribe people. Their reviews online are bought and paid for. Scum of a company.
Update 10/27/23- contacted my credit card company they gave me my money back and being investigated. The phone numbers online are not real numbers for the company. They block me on Social Media because they got butthurt over criticism. Stay away from this scam.
Great Service & Great Product
I ordered the product and got here pretty quick. There was a slight problem so I reached out and it instantly got fixed with insight and a replacement.
Joseph was super helpful and…
Joseph was super helpful and understanding when I wanted to make a return through the company. He was in quick correspondence and provided excellent customer service. Thanks for your help!
It’s been over a week and they haven’t…
It’s been over a week and they haven’t shipped my order, I contacted customer support and they told me they were working on it yesterday 4 days after originally contacting customer service. Terrible company never buying anything from them again
My issue was resolved in a fast
My issue was resolved in a fast, polite, professional manner. I really appreciate how quickly everything went. It reflects well on the company as a whole, and makes Huge Supplements a very respectable company in my eyes. Thanks again.
Ordered two supplements from them
Ordered two supplements from them. Received both supplements. Customer service isn't super responsive, however they do get back to you. I received both of the products I ordered and am satisfied. I did no research on this company and was worried after reading other reviews. They were fine from my experience. I'll give them four stars. Will probably order from them again at some point. The ingredients in their cycle supports are fantastic. This company offers good products if they look at the negative reviews they have and improve their operation (faster response times) their rating should go up. As far as the people leaving negative reviews for their shipping prices you probably can't afford to be taking supplements in the first place if $7 is going to ruin your experience.
Fantastic company!
I initially ordered three different supplements from these guys, and was disappointed with the way they arrived. The package had been damaged on the way, there was powder everywhere. I wrote to them, and they quickly sent a replacement order, and everything was perfect with the replacement. I was happy to have such a pleasant experience with their support team. I bought both the Pump Serum and BCAAs, and I like them both. The Pump Serum really works. Good flavors.
carefull!!!!
accidently proceeded to buy pre workout. i emailed them dirrectly after the mistake to cancel the order. got a response 3 days later saying it was too late and already shipped. it costed me 70$ cad for imports fees and to send it back youve got to pay of your own pocket another 40$. so its rounds out to 180$ for a tub of pre.... no help from the customer service at all. i feel robbed by this company.
dont make a mistake while ordering there or else you wont get help
GOT ROBBED 87,30$
GOT ROBBED 87,30$. After proceeding to payment a pop up saying my name and billing adresse didn’t correspond to the name on my credit card. They still charged it on my mastercard. I sent emails and wrote on the website, never got an answer or confirmation number. 1st and last time ordering there.
Recieved order in Canada
Recieved order in Canada a day later than they said it was delivered which was a little confusing but did recieve the order.
Nonexistent customer service
I haven't received or used their products yet. I placed my order about a week ago. There was an item missing (their mistake) and I emailed customer service to question it. After almost a week (and two additional emails sent by me), I still have not heard anything back from them. Even if their products are the best I've ever seen in my life, I will never order from them again. Beyond unprofessional.
Giving them 2 stars because their…
Giving them 2 stars because their products are good but they overcharge shipping costs. I’m sorry, I’m not paying $13 for shipping when I can get cheaper better yet FREE shipping elsewhere. I just don’t find their products to be worth spending that much on shipping. They also have terrible customer service. I’ve tried reaching out twice without a response from them.
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