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Huggg Opiniões 161

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We recently rolled out Huggg to our managers across the business and the feedback from both managers and employees has been really positive so far. The platform is easy to use and is a great way t... Ver mais

Classificada 5 em 5 estrelas

I received excellent support from the Huggg customer service team, particularly Jasmine. I had ordered a chocolate bar from Hotel Chocolat, which unfortunately was delivered on one of the hottest d... Ver mais

Classificada 5 em 5 estrelas

Marie and the Team have made our Grant Distribution Process so much easier with Huggg. Prior to Huggg we found the process very manual, now with Huggg we can distribute quicker and with all the record... Ver mais

Classificada 5 em 5 estrelas

Amazing help and support for over a year from Huggg with vouchers to support our free school meal students during the pandemic. Great initial online training & simple to use guides for schools and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de brindes corporativos
  2. Serviço de empresa para empresa
  3. Empresa de software

Sobre Huggg

Escrito pela empresa

Corporate gifting, minus the corporate.

Huggg is a UK gifting platform for businesses - free to use, trusted by 2,000+ UK companies. Send employee gifts, client gifts, and incentive rewards in minutes. No addresses needed. No admin. No unwanted gifts.

How it works

Pick a category and budget. Add a personal note. Send by link - email, SMS, or wherever you can paste a URL. The person you're gifting picks something they actually want from 200+ brands and claims it in a couple of clicks. No app. No login. No waiting.

Who uses Huggg

HR and people teams build employee recognition programmes that managers actually use. Set budgets, track what's been sent, and see the impact - without ever asking anyone for their home address.

Sales and marketing teams send client gifts and campaign rewards that feel personal, not promotional. A gift with choice lands differently to a branded pen.

Managers say thanks in the moment - when it matters, not at the end-of-year review cycle. Takes minutes. And it costs nothing to get started.

Office and ops teams sort Christmas gifts, new starter packs, and leaving presents without spreadsheets or supplier juggling. One account, one invoice, sorted.

Why it works

The problem with most corporate gifting is that it's designed for the sender, not the recipient. Branded merchandise that ends up in a drawer. Gift boxes chosen by procurement. Vouchers for places nobody uses.

Huggg is choice-led. Recipients browse and pick what they actually want from a curated range of 200+ UK brands - without seeing the price. It feels like a gift, not a budget line item.

And because it's sent by link - no home addresses, no postal delays, no size-and-colour spreadsheets - it actually gets done. Recognition that's easy to send is recognition that gets sent.

The practical bit

It's free to use. No platform fees, no per-send charges, no per-redemption costs. You pay for the gift card. And that's it.

For teams that need more: budget controls, manager permissions, VAT receipts, P11D-ready reporting, and recipient-reaction tracking. Built for the people who have to justify spend to finance.

Used by Octopus Electric Vehicles, GoCardless, Starbucks, Wingstop UK, Dermalogica, and 2,000+ other UK businesses. Over £300M worth of gifts sent through the platform.

Start gifting at huggg.me.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

161 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Brilliant simple solution!

Recently launched a company-wide recognition initiative and found Huggg to be the most suitable platform to reward colleagues. Super-friendly and engaging team, easy onboarding process and simple to use software. Very impressed!

17 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer support.

Exceptional customer support and a wonderful experience for our employees as a Festive gift. A great choice of quality, delightful gifts that gave people freedom without overwhelm. A really easy user-experience and would absolutely use again.

11 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service :)

Won a lovely award at work and was given a £30 voucher to use on Huggg, which ended up being the Pasta Evangelists kit. The main arrived but was missing the side (which was lovely, in all fairness to them), after minimal emails back and fourth they are sending what was missing, and an item as a goodwill gesture which they did not have to offer but is greatly appreciated! Quick resolution and clearly a fantastic team. Thank you :)

28 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Huggg from Ryman

My experience with Lewis at Huggg has been amazing! He has been incredibly helpful and has made the whole process smooth and enjoyable. The platform is super user-friendly and I love all of the features!

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

This platform is fantastic!

This platform is fantastic. We have launched it out to the business officially now and it is being so well received. We look forward to a fantastic partnership moving forwards. Shout out to Lewis who was incredible through the onboarding process.

20 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fuel Vouchers

I run an energy project for Citizens Advice and use HUGGG to facilitate the production of fuel vouchers and supermarket vouchers to send to clients in fuel poverty. We've found the company to be extremely efficient with instant assistance online for queries and support. We've had no problems with the production of the vouchers and the process has run very smoothly.

20 de agosto de 2024
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Chrisy,

Thanks for taking the time to leave feedback on your Huggg experience!

We're very happy to hear that the platform & Support team are meeting your expectations and providing a positive outcome.

If you have any questions big or small, please don't hesitate to reach out! Thank you for choosing Huggg :)

Best wishes,
Charlie

Classificada 5 em 5 estrelas

Great Platform & Great Service.

Great Platform & Great Service.

We have recently chosen Huggg gifting platform as part of our company recognition structure. Huggg is a lovely platform - well designed & easy to use. It has been well received by our teams, with a great choice of gifts to suit every taste.

The customer care team have been super helpful: always on hand to answer questions, take on board our feedback & customise to our requirements. Julia is easy to reach, sees things through as promised and went above & beyond in helping us to introduce Huggg to our teams via a live webinar.

Thank you!

23 de maio de 2024
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey JoJo,

Thank you for taking the time to share your thoughts on Huggg! We're so pleased to hear that the platform has been a hit with your team :)

We're all about making sure our users feel heard and supported, so your feedback means a lot!

Thanks again for choosing Huggg - we're looking forward to continuing to serve you and your teams in the future! 🎁

Best wishes,
Charlie

Classificada 5 em 5 estrelas

We’ve really enjoyed using Huggg for…

We’ve really enjoyed using Huggg for gifting - it’s made the process seamless and has meant we’re able to effectively track our gifting campaigns.

We’ve used Huggg for outbound campaigns, referrals, reviews, and more; they offer a wide range of gifts for every occasion.

Not only has the product been great, but the team has been supportive too. Onboarding with Lewis was super easy, and our CSM Julia has been brilliant in supporting us whenever we have a question (she has gone above and beyond).

I highly recommend Huggg to anyone looking for a gifting platform.

1 de março de 2024
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Jenna,

Thank you so much for sharing your feedback! We're delighted to hear that both our platform and staff have created a positive experience for your team :)

We look forward to continuing to help create memorable gifting moments. If you ever have any further questions or need assistance, please don't hesitate to reach out!

Best wishes,
Charlie

Classificada 5 em 5 estrelas

Had a great experience with the…

Had a great experience with the Customer Care Team at Huggg.

After originally refusing my request they reconsidered after Taz raised the query for me (much appreciated, Taz). They were quick to act and it displayed a rare amount of humility and care for their customers to go back on their word.

Since then, Lewis and co have shown great ownership from start to finish and I'd recommend this platform to any other businesses looking for a way to share and foster a great team spirit through healthy competition - I know my team have improved hugely and it's largely down to being able to reward their performances in a accessible and fun way.

Cheers, Huggg!

8 de fevereiro de 2024
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Sam,

We really appreciate you sharing your positive experience with Huggg on TrustPilot! It's great to hear that Taz's intervention & Lewis' continued support has made a difference & in turn, shows how much we care about our customers.

Your shoutout means a lot, and we're so happy to hear that your team is thriving!

Thank you once again for choosing Huggg - we're excited to continue supporting you and your team in creating a rewarding and enjoyable environment :)

Best wishes,
Charlie

Classificada 5 em 5 estrelas

Slick and easy to use platform

Great onboarding process made easy by the team. The platform is very easy to use and makes reporting simple.

28 de fevereiro de 2024
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Alex,

Thanks a ton for sharing your experience with us on TrustPilot! We're delighted to hear that our team made your onboarding process a breeze and that you're finding our platform easy to use for reporting.

If you have any questions big or small, please don't hesitate to reach out! Thanks for choosing Huggg :)

Best wishes,
Charlie

Classificada 5 em 5 estrelas

GRATITUDE

I am very grateful to HUGGG for all they do for people. It is a great support. It's caring. It's humanity. It's a pleasant surprise every time. I want you to know that it means a lot to us. We will always remember your kindness and care. England is HUGGG!

2 de fevereiro de 2024
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Maryna,

Thank you for taking the time out of your day to leave this wonderful feedback. It would be amiss if we took all the credit! Although Huggg make it possible for your voucher to reach you digitally, it is either your local council, school or charity that funds and distributes each voucher :)

Best wishes,

Classificada 5 em 5 estrelas

Super quick turn around

Super quick turn around for a very specific customer-base campaign. Thanks for the help getting this up and running.

1 de novembro de 2023
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hi there,

Thanks for taking the time to provide feedback on your Huggg experience!

As always, if you have any suggestions on how we can continue to improve our service, please reach out to us anytime at hello@huggg.me!

Warmest wishes,
Charlie

Classificada 5 em 5 estrelas

Brilliant company and website

Brilliant company and website, easy to use.
Clients love the links for gifts we send them.

1 de novembro de 2023
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Phillip,

Thanks for taking the time to share your Huggg experience :) Love to hear that your clients are happy with their gifts!

Best wishes,

Classificada 5 em 5 estrelas

Excellent experience with Huggg

Huggg's platform is nothing short of fantastic. The support we received from Charlie and Julia has been consistently outstanding, they are easy to reach, extremely helpful and go the extra mile. Huggg offers a wide range of gifts and the process of claiming these is user-friendly. I'd recommend Huggg to others who are looking for a convenient way to send gifts to their customers.

1 de novembro de 2023
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Paulina,

We're so happy to hear that you enjoy the platform, concept and support :) Thanks for sharing your experience!

If you have any suggestions for how we can be even better, reach out to us anytime at hello@huggg.me

Best wishes,
Charlie

Classificada 5 em 5 estrelas

Everyone needs a Huggg

A great platform and great team! Huggg have been very reactive to our requests and helped us deliver vouchers/gifts to our colleagues quickly and efficiently. Admin is minimal as their reporting system provides all info we need. And, the team are always on hand to support.

30 de outubro de 2023
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Lisa,

Thank you for taking the time out of your day to share this fab review!

We're so happy to hear that your experience both on the platform and with our Support team was a great one.

Warmest wishes,
Charlie

Classificada 5 em 5 estrelas

User friendly platform, highly recommend.

Working with Huggg has always been great. The system is extremely user friendly, efficient and meets our requirements.
The team at Huggg are always very accommodating and managing our expectations well. My comms with Marie at Huggg has never been anything other than friendly, informative and supportive.
Huggg is a great platform, equipped with a variety of products allowing us to support our vulnerable customers.

19 de outubro de 2023
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Leanne,

Thank you for sharing your positive experience with Huggg and for the kind words regarding our one & only, Marie - I'll be sure to pass this along :)

As always, if you have any suggestions on how we can continue to improve our service, please reach out to us anytime at support@huggg.me!

Best wishes,
Charlie

Classificada 5 em 5 estrelas

Huggg are such a great company to work…

Huggg are such a great company to work with and always really inspiring to see a brand that genuinely cares and wants to do good in the world. Plus the team are super lovely!

12 de outubro de 2023
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Beth,

Thank you so much for taking the time out to leave us this lovely review!

We appreciate your kind words :)

Take care and best wishes,

Team Huggg

Classificada 5 em 5 estrelas

Such a simple easy gifting platform to…

Such a simple easy gifting platform to use! The time it takes to gift hundreds of employees something is the same as gifting one employee something which i love! Also a great variety of gift options available and love that you can send a gift of choice so the employee can select and get something they would actually like!

17 de outubro de 2023
Opinião espontânea
logótipo da Huggg

Resposta da Huggg

Hey Sarah,

Thanks for your glowing review! We're glad to help free up some time & provide an efficient service to spread the joy :)

Have a wonderful week,
Charlie

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