Hyluxclothing Opiniões 

91
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First class service. DM’d the guys the night before for a black Essentials t-shirt and ended up changing my choice to the Grey which was completely fine and no hassle, they arrived quicker than they’d... Ver mais

Classificada 5 em 5 estrelas

Ordered a pair of Yeezy breds for the mrs on the Tuesday night and they were delivered by Thursday morning. Couldn’t believe it when comparing the service ive had when dealing with other personal shop... Ver mais

Classificada 5 em 5 estrelas

Dealt with the guys at hylux numerous times now, service is impeccable! Great prices, a huge range of stock and can even request sourcing of items not already available on their site. Absolute grade... Ver mais

Classificada 1 em 5 estrelas

Ordered trainers. Got an email confirmation. 30 minutes later, got an email cancelling the order ‘but your payment has not been refunded yet’ 3 days before Christmas and £250 down and no way to now go... Ver mais

Informações sobre a empresa

  1. Compras e moda

Informação fornecida por diversas fontes externas

Glasgow based personal shopping service.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,8

Todas as opiniões

(91)

10 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Yeezy Bred’s

Ordered a pair of Yeezy breds for the mrs on the Tuesday night and they were delivered by Thursday morning. Couldn’t believe it when comparing the service ive had when dealing with other personal shoppers including waiting up to 6 weeks for products to be delivered. Will be continuing to use HyluxClothing for everything going forward!

29 de janeiro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Helpful friendly staff

Staff were helpful and understanding, and reply to messages quick!

26 de janeiro de 2021
logótipo da Hyluxclothing

Resposta da Hyluxclothing

Hi Lewis

We do apologies regarding how you feel .

You have messaged us on Instagram on Sunday at 9:58AM with your order number the team was off on the Sunday.

It has been one working day and you have went and left this review.

We are a small family run business and are currently working through hundreds and hundreds of messages trying to get through everyone as fast as we can.

Can you drop us a message on Instagram and we can get this resolved thank you .

*UPDATE*
We are awaiting a response from the buyer to see how they would like to proceed with there exchange . Would appreciate if you could change your review based on our reply.

Thanks

Classificada 5 em 5 estrelas

First class service

First class service. DM’d the guys the night before for a black Essentials t-shirt and ended up changing my choice to the Grey which was completely fine and no hassle, they arrived quicker than they’d said and the top looks amazing. The guy delivering was class and has excellent customer service as well, I’d highly recommend them to anyone looking for the latest brands and designs.

6 de janeiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Initially I was a bit worried because…

Initially I was a bit worried because my order hadn’t arrived and no one had contacted me, however once the issue was explained to me about the delay, my order was despatched very quickly and arrived the next day.
Given the circumstances in the country, I am very satisfied with my purchase and most definitely use again. Thanks

19 de novembro de 2020
Classificada 5 em 5 estrelas

quality service

quality service, ordered my stuff in the wednesday and was there in less the 24 hours. can’t complain with that kinda service

16 de setembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Reply

Sorry I don’t know how to reply to the last review, I messaged the Instagram page (which I get will have a mental amount of messages) I also sent an email and then used the chat option on the website, all of which I didn’t get a reply to but again I get how busy you guys must be. I tried to apply for a refund but it said it has to be done via the sender, also I must say my bad I totally forgot I placed it later on in the night, and the actual delivery of the item wouldn’t be down to you guys, appreciate the reply.

20 de agosto de 2020
Opinião espontânea
logótipo da Hyluxclothing

Resposta da Hyluxclothing

Hi Philip we do apologies regarding this just had a look into the order #1064 .

Regarding the £11 for the delivery the order was placed at 18:54 on Thursday Evening the parcel was dropped off at the post office on the Friday and special delivery was the service that had been selected just looked into it however due to it being the weekend the parcel wasn't guaranteed for Saturday Delivery however it should have got to you for Monday.

You should be able to contact Royal Mail and they might be able to compensate you with the half of the postage money back .

Regarding the lack of contact for this we do apologies can i just ask what method is it you used to contact us ? We are a small family based business but that is no excuse for lack of contact.

Many Thanks

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