Very poor communication and professional service standards. Bed was over 2 weeks late with no updates unless chased, and the responses where one word or single sentence answers without a thanks... Ver mais
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Leia as opiniões dos outros
Delivery took longer than expected (5 weeks from order) had some issues, but customer service were really helpful especially Mike and got the issues resolved for me. The bed is really good quality too... Ver mais
The bed is lovely and good quality. The order took a few weeks but I was aware of that before I ordered so not a problem. There was an issue with parcelforce but Mike was very helpful and got the orde... Ver mais
Had such a great experience with the customer service at I Am Sleepy, particularly Mike who was so helpful throughout. I needed to arrange a return after changing my mind about a bed, and he was reall... Ver mais
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 58% das suas opiniões negativas
Geralmente responde em 14 horas
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As pessoas também visitaram
Good customer service after part was damaged due to delivery
I had issue with a damaged part due to delivery. Mike was very accommodating and communicated throughout the process. Very happy with the bed and the instructions were very clear. Would buy from again!
The bed is excellent
The bed is excellent. Would highly recommend. Goos customer service too.
Responsive, helpful, and high quality
The seller was very responsive and helpful in tracking my order. I am very pleased with the quality and value for money of the item.
Really happy with the bed
Really happy with the bed, good quality and exactly what I had hoped for. Would recommend 👍
Very happy with the bed…
Very happy with the bed for my daughter. Very good quality. Originally ordered off Etsy but there was an issue with delivery and was refunded. However, contact from the company was brilliant and this was sorted in a matter of days with another bed ordered and sent which arrived very quickly. The bed was very easy to assemble and looks great.
Great company with great communication
Great company with great communication. My daughter loves her new bed😍
Thanks!
Thanks! The house bed is lovely and very well made. Delivery was super fast to Spain with good packaging to avoid any damage. My son loves his new bed.
My daughter loves her house bed
My daughter loves her house bed so much! Great quality and it arrived within 3 weeks. They were originally on Etsy, but had some trouble with the platform. Etsy refunded me for the bed without a proper enquiry and didn't pay the business. They are a great company and respond quickly with any queries or questions - highly reccomend!
I am very happy with the bed I bought…
I am very happy with the bed I bought for my two daughters. We modified the design to better suit our needs and Andrzej was happy to help us. Shipping was quick, the communication was excellent, and I think my children will be happy in their bed for a long time.
Iamsleepy will take over the children’s bed market
Amazing company. The craftsmanship is top tier. My son loves his big boy bed. The wood is top quality. I’m really impressed. Mike the owner answered any questions quickly. The beds made in Poland so delivery time was around 2-3 weeks. I thought that was reasonable as everything home made. Mike is a family man and takes pride in his craft. I will be buying another bed when my other son turns 2 and also the canopies that the company will soon be releasing. Bedkingdom, Treetale and Roomix are the competitors but Iamsleepy wins for me. Thank you again.
The team are just beyond super
The team are just beyond super. They supported me with an international order and the bed was just a brilliant standard of work. They work their fingers to the bone these guys! I'm just waiting on additional parts as Andrzej has kindly agreed to custom make the rails with a gap specification of my choice. They were originally on etsy, but had some trouble with the platform. Etsy refunded me for the bed but I absolutely cannot in good faith accept that - this is someone's livelihood and they honestly produce brilliant stuff. Don't be put off by the fact it is a new shop. They were going for ages before opening this - you won't regret giving them a chance. I can't thank the team enough for the hard work they've put into everything. They're such a great bunch. I can't wait for the new parts to arrive so I can get my son's bed up, I'll see if I can add a photo or something when they do!
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