icarlease.co.uk Opiniões 

216
TrustScore: 4 em 5

4,2

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Classificada 1 em 5 estrelas

I have made four attempts to contact Vik now on email and via the phone. Emails get bounced back and phone no response with no ability to leave a message. I need to speak to the team urgently regardin... Ver mais

Classificada 5 em 5 estrelas

2 reasons for 5 stars. 1. Icarleasing, as a company, provide an excellent and competitive leasing service. 2. I was so lucky to deal with Rebecca Phoenix. Rebecca was efficient, quick to respond to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rebecca was extremely helpful, making the whole process as simple as can be. Rebecca was also readily available and helped with all my queries throughout. Even after helping me sorting a vehicle, Re... Ver mais

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Classificada 5 em 5 estrelas

Extremely smooth sailing from start to finish! Quick response time from customer service and vehicle delivered with no hassle and exactly as described. Would definitely use this company again! Vik was... Ver mais

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Informações sobre a empresa

  1. Serviço de arrendamento
  2. Empresa de finanças e empréstimos para carros

Escrito pela empresa

At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

216 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 48 horas

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4,2

Todas as opiniões

(216)

50 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Rebecca at icarlease is incredible!

Rebecca at icarlease is incredible!
She is always on hand to answer questions and is ever so helpful. She was an absolute pleasure to deal with and I would highly recommend the company but even more so Rebecca!

6 de dezembro de 2022
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Resposta da icarlease.co.uk

Thank you for taking the time to leave a review and great feedback about Rebecca, she certainly does a great job with her customers. We do hope you enjoy your new car too :)

Classificada 5 em 5 estrelas

Brilliant and efficient service

Thank you so much Vik Zafar at iCarlease for sourcing me my lovely new car which was delivered this morning! I thought i would have a job getting a car but Vik was so helpful and gave me updates and replied to my emails very quickly.
Thanks Vik, i will be back in 3 years to get another new car with you.

3 de fevereiro de 2023
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Resposta da icarlease.co.uk

Thanks for the feedback Hilary and Vik will be please you mentioned how good of a job he does. We do hope you enjoy your Ford Fiesta too :)

Classificada 5 em 5 estrelas

Thank you Vik

Vik offers not just great sales service but also after sales, took me just 20 minutes to get my private plate put on whilst it takes other brokers 3-5 working days 😂 great company great people!

26 de janeiro de 2023
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logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the feedback Rajiv :)

Classificada 5 em 5 estrelas

Highly Recommend

Could not recommend this company highly enough. From start of the initial enquiry, March / April 2022 to the car being delivered, December 2022, top draw. No hassle, no pressure. Rebecca Phoenix was so professional, listened and understood my requirements and no pressure to take out a lease until I was ready. Took a few weeks to get resolved, but got there in the end. Thank you ICar and Rebecca

23 de janeiro de 2023
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logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the review Gordon, Rebecca certainly does a great job with her customers. We hope you enjoy your new Ford Puma :)

Classificada 5 em 5 estrelas

Easy Experience

Clear and timely communication. Straight forward to deal with.

20 de janeiro de 2023
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logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the review Philip :)

Classificada 5 em 5 estrelas

After waiting 7 months not to receive…

After waiting 7 months not to receive my company car with a different company, I was really Pleased with the service and speed Katie at icarlease dealt with me from my first enquiry to me receiving my car.

6 de janeiro de 2023
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logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the review Neil, enjoy your new car :)

Classificada 5 em 5 estrelas

Couldn't ask for more - a flawless interaction

I made an enquiry through an aggregation web site and had a response within minutes from iCarlease. It was so quick that I assumed it must have been automated, but I replied to that mail with a follow-up query and that was also responded to within minutes by Katie Bantock. Katie dealt with subsequent questions and took me through the order process which resulted in the vehicle being delivered in just over a week. Many thanks to Katie and team.

8 de dezembro de 2022
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Resposta da icarlease.co.uk

Great to hear Barry and thanks for taking the time to post a review :)

Classificada 5 em 5 estrelas

All that I'd have hoped for!

The team at icarlease were helpful, informative and ultimately ive leased a car from them that's great!
In addition, the lease price was really competitive.
All queries and questions were answered quickly and I wouldn't hesitate from using this company again. Thank you to all the team!

25 de novembro de 2022
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Resposta da icarlease.co.uk

Thanks for the review Paul hope you are enjoying your Cupra Formentor :)

Classificada 5 em 5 estrelas

Great Friendly and dedicated Service

Great experience, delighted to have chosen icarclease.co.uk . The car arrived super speedy, and with regular contact/updates from the account manager Craig S. A true credit to the company! I’d recommend any one thinking about a lease car to reach out to this company.

7 de dezembro de 2022
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Resposta da icarlease.co.uk

Thanks for the review James :)

Classificada 5 em 5 estrelas

Really good company to deal with and…

Really good company to deal with and they always promptly replied to any queries I had. Car delivered exactly on time and in tip top condition.

25 de novembro de 2022
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logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the review Keith, enjoy your Cupra Formentor :)

Classificada 5 em 5 estrelas

Rebecca was very helpful understanding…

Rebecca was very helpful understanding my requirements and looking in the market to find me the right car quickly

14 de outubro de 2022
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Resposta da icarlease.co.uk

Thanks for the review Claire, and we hope you are enjoying your new CLA :)

Classificada 5 em 5 estrelas

Great communication and friendly service

From my first interactions with iCarLease I have been impressed with the service provided. Rebecca who I have mainly been dealing with was proactive in keeping me informed after my initial order was placed and always very quick to respond whenever I had a query. Her colleague Gareth was similarly effective once my car was ready for delivery. I would certainly use this firm in the future when I next need to arrange a lease and would recommend to others.

15 de novembro de 2022
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logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the review Simon, enjoy your new Ford Kuga :)

Classificada 5 em 5 estrelas

Seamless experience

Seamless experience - Vik Zafar is an outstanding professional, keeping me updated every so often; the overall experience was smooth and pleasant, from quick credit check to my vehicle being delivered on time with regular updates throughout the process. The cherry on the cake is i never had to spent time on the phone, everything was responded quickly and efficiently via email. Digitalisation of business as it should work everywhere!

17 de outubro de 2022
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logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the review Anna and the feedback about Vik, enjoy your new CLA :)

Classificada 5 em 5 estrelas

Quick efficient service

Rebecca was great at arranging the car with a quick delivery, answered all my questions and kept me updated on the delivery process. The delivery was prompt and the new car arrived spotless. Would recommend.

21 de setembro de 2022
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logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the review Ali, enjoy your new car ! :)

Classificada 5 em 5 estrelas

Excellent from start to finish

This lease company made the whole experience so simple. I have had many dealing with lease companies before and these by far have been the best. They found me a perfect vehicle (one that was actually built) and delivered within a couple of weeks. Would highly recommend this honest and professional company.

11 de outubro de 2022
Opinião espontânea
logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the review Hannah, enjoy your new car ! :)

Classificada 5 em 5 estrelas

Katie Bantok was amazing and so helpful…

Katie Bantok was amazing and so helpful in helping me find the perfect car. Very efficient and answering all of my questions straight away providing the most pleasant experience without any issues. Thank you Katie! I will definitely be back.

21 de setembro de 2022
Opinião espontânea
logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the review Anam, enjoy your new CLA Coupe ! :)

Classificada 5 em 5 estrelas

Very good service

Very good service, always polite and helpful when I was chasing up my order. Very straightforward paperwork process prior to delivery, Order took longer than originally anticipated, but then again there has been a world wide shortage of new vehicles.

20 de setembro de 2022
Opinião espontânea
logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thank you for the great feedback Michael, we hope you enjoy your new CLA :)

Classificada 5 em 5 estrelas

Highly recommend.

Highly recommend.
Customer service (Rebecca Phoenix) was 2nd to none.
Value for money and quick service.

10 de outubro de 2022
Opinião espontânea
logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thank you for leaving us a great review Karen, we hope you enjoy your new car :)

Classificada 5 em 5 estrelas

I’m very happy with my new 420i

I’m very happy with my new 420i, Rebecca phoenix was very helpful polite and professional, my car also arrive ahead of due sate which is always a bonus, will definitely be working with Icar lease in the future

Lance

7 de outubro de 2022
Opinião espontânea
logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

Thanks for the feedback Lance and hope you enjoy your BMW 4 series :)

Classificada 5 em 5 estrelas

Absolutely grand

Thought I’d take a punt on this company due to there prices and reviews and was not disappointed Vik and Luke were a joy to deal with everything was easy no faffing and I will 100% be recommending to friends and family

5 de setembro de 2022
Opinião espontânea
logótipo da icarlease.co.uk

Resposta da icarlease.co.uk

We appreciate you taking time to leave us such a great review, we hope you enjoy your new car Kate :)

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