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ICS Learn Opiniões 

13 237
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Natalie was lovely to speak to and very helpful throughout my CIPD Level 5 enrolment. She took the time to listen, answer my questions and find solutions to the things I was unsure about. I really app... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently enrolled on the CIPD Level 7 Advanced Diploma in Strategic People Management with ICS Learn and Ciaran McEachen made the process very easy from start to finish. He answered all my questio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was extremely pleased with the service I received when enquiring about an ICS learn course. Not only was Maggie extremely helpful she was very accommodating she helped me process my enrolment to th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m delighted to have successfully completed my CIPD Level 5 Diploma with ICS Learn. Thank you to the team for their support and guidance throughout my learning journey. Balancing studies with a full-... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Centro de aprendizagem à distância
  2. também em
  3. Centro Educacional
  4. Escola de educação para adultos
  5. Escola de negócios
  6. Fornecedor de serviços de carreira e educação
  7. Instituição educacional

Sobre ICS Learn

Escrito pela empresa

135+ Years Shaping Careers

Since 1889, we’ve helped people achieve the professional qualifications they need to move forward.

As proud partners of leading accrediting bodies like CIPD, AAT, Sage, CMI, BCS, and PRINCE2, we offer a wide range of globally recognised online courses, including:

Our flexible, 100% online courses are designed with working professionals in mind, offering you the flexibility to progress towards your professional goals – without putting your life on hold.

Learn at your own pace

Whether it’s at home, at work, or on-the-go, when you study with us, you’ll study whenever suits you best. 

Start anytime

No fixed enrolment dates. No waiting lists. Start studying whenever you’re ready, with extended support periods. 

Academic tutor support

Our expert tutors are on hand to answer your questions throughout your studies, making sure you're never navigating your learning alone.

Interest-free* payment plans

Spread the cost of your course across manageable, monthly payments at no extra cost.

Price match guarantee

Find a CIPD or AAT course for less with another provider? No problem! We'll match any online provider's price – so you can study with peace of mind knowing you're getting the best deal.

Your reviews matter

We're committed to open and honest feedback. To leave a verified review, please include your Student ID number by selecting 'Add your Customer Ref No' when prompted. This helps us respond to you directly and maintain the standard of quality service we pride ourselves on.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(13 237)

1055 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Anne-marie McGarry was very nice and…

Anne-marie McGarry was very nice and helpful! She answered all my questions and got everything started really quickly and smoothly, thanks for all your help!

25 de agosto de 2026
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Resposta da ICS Learn

Hi

Thanks for the kind review

Great to hear you had a pleasant experience and got all the answers you needed.

Best regards

Rory
ICS Learn

Classificada 5 em 5 estrelas

Fantastic student support

Fantastic student support, always so helpful, special thanks to Bolu for the support through a difficult time with family and making sure I could still make the most of my studies!

24 de agosto de 2026
Opinião espontânea
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Resposta da ICS Learn

Hi Mads

Thanks for the great post

Happy to hear that Bolu was able to support you and help you continue with your course.

Best wishes

Rory
ICS Learn

Classificada 5 em 5 estrelas

Chris Neeson went above and beyond!

Chris Neeson went above and beyond!

I had payment issues and he tried multiple ways to support me in booking onto a level 7 course. Without his support and patience today I would not have been enrolled.

24 de agosto de 2026
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Resposta da ICS Learn

Hi Charlotte

Thanks for the amazing feedback

Chris will be so happy to hear you found his help and support so useful

Kind wishes

Rory
ICS Learn

Classificada 5 em 5 estrelas

it was an awesome

it was an awesome, smooth and quick process!!!!! best thing ever!!!!

24 de agosto de 2026
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Resposta da ICS Learn

Hi

Thanks for the great review

Glad you had an awesome experience!

Best regards

Rory
ICS Learn

Classificada 5 em 5 estrelas

Customer service experience was great…

Customer service experience was great when enrolling for my course. Ciaran was very responsive and helpful. I couldn’t fault the process. I’m glad to be starting my course.

17 de agosto de 2026
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Resposta da ICS Learn

Hi Jack

Thanks for the lovely post

Great to know you had a good experience getting enrolled and started.

Don't hesitate to get in touch if we can do anything to help whilst you're studying

Best wishes

Rory
ICS Learn

Classificada 1 em 5 estrelas

The worst provider available

Where do we start...its taking 5 months to review several modules. There's 0% accountability and I feel let down and dissapointed by the support i have been given.
I will never take an accreditation again after this and im beyond dissapointed as this is my money ive put into the course.

24 de agosto de 2026
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Resposta da ICS Learn

Hi Jordan

Thanks for posting this feedback for us.

I am sorry that you've not had a great experience with the grading of your recent assessments.

We are working to ensure students are provided with their expected grade/feedback as soon as possible and will continue to post updates about our progress.

We will be in touch with you directly regarding your assessments to give you more specific advice.

Kind regards

Rory
ICS Learn

Classificada 5 em 5 estrelas

Helpful!

Ciaran was super helpful in getting me set up and answering any questions I had. Thanks again!

24 de agosto de 2026
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Resposta da ICS Learn

Hi Jessica

Thanks for the kind review

Glad to know that Ciaran was able to answer all of your questions

Kind wishes

Rory
ICS Learn

Classificada 5 em 5 estrelas

A good company to use.

I have just enrolled for my second course with ICS Learn. I had looked at doing the course with another supplier as there were cheaper ones but going with "Better the devil you know" I phoned them up and they upheld their price match promise without quibble. Everyone I have spoken with have been friendly and helpful and the way the courses are presented suits me and I find them easy to follow. My only slight niggle is that the course work could do with being proof read as sometimes when a wrong word is used it can be a little confusing but I use it as a learning experience trying to work out exactly what they meant.
If I was going to go on and do any other courses after this one I would happily use them again.

22 de agosto de 2026
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Resposta da ICS Learn

Hi Mrs hill

Thanks for the kind review

Glad you're enjoying your studies.

If you do find anything you think is incorrect in the materials, just let us know and we'll be happy to check it out

All the best

Rory
ICS Learn

Classificada 5 em 5 estrelas

Easy to get started

Ciaran helped me get set up and spoke through everything I needed to know.

Very easy process!

17 de agosto de 2026
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Resposta da ICS Learn

Hi Eleri

Thanks for the great review

So pleased to hear Ciaran was able to give you all the help and assistance you needed

Best regards

Rory
ICS Learn

Classificada 1 em 5 estrelas

Please avoid this study centre because…

Please avoid this study centre because of their incompetence and horrible support for students. You will wait 1.5 to 2 months for feedback from a tutor. Student support has been rude and not interested in helping me. You pay £2,500–£3,000 for the course, juggle your job and family responsibilities, and try to study on weekends. But this centre doesn't make your studies easier and does not provide any support. They did not help me with the technical issue I had and forced me to complete the unit from the beginning, saying this was my fault. I will never take any qualifications at this centre again and never recommend it to my friends.

21 de agosto de 2026
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Resposta da ICS Learn

Hi Ekaterina

Thanks for taking the time to leave this review for us.

I am sorry that you have haven't had the great experience we expect for our students. We know there have been some delays in assessment feedback and are regularly updating students via the learning platform.

We'd love to give you some specific advice so please do respond to our information request.

Kind wishes

Rory
ICS Learn

Classificada 1 em 5 estrelas

I have been with ICS for long now and…

I have been with ICS for long now and they keep just dodging you when you are on your last assignment so you keep paying for extensions. They even take months to mark one assignment and only awake when you follow up on your marking . Otherwise they keep emailing you that they have backlogs god knows why. And there is no way for which you get in touch with one person directly. I would not recommend going with ICS unless you have too much time to waste with them.

21 de agosto de 2026
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Resposta da ICS Learn

Hi Megha

Thanks for posting this review for us.

We are sorry about the delays in assessment marking, these have effected all of our students and we have been posting regular updates to let everyone know what's happening.

You can always reach us directly via the webform or the phone line if you need to.

I'll follow up on your last contact with some specific advice about your assessment.

Best wishes

Rory
ICS Learn

Classificada 5 em 5 estrelas

Excellent customer service

Eva was very patient and gave me all the information I needed. She answered all of my questions and was very kind. Excellent customer service!

19 de agosto de 2026
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Resposta da ICS Learn

Hi Yessika

Thanks for the lovely review

Glad you had a good experience with Eva

Best wishes

Rory
ICS Learn

Classificada 2 em 5 estrelas

Could not find article "cover"

What went wrong this time?
The very first link "Open your AAT Guide" failed.
Error message "Could not find article "cover""

20 de agosto de 2026
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Resposta da ICS Learn

Hi Duncan

Sorry to hear you've run into some trouble

If you ever need any help, just contact the student support team and we'll get right back to you.

We've put in an information request, so if you can respond with your details we'll get in touch directly to see how we can help

Kind wishes

Rory
ICS Learn

Classificada 5 em 5 estrelas

Flexible studies for all stages of life!

ICS were very helpful in accommodating an extension to my course during my maternity leave. They responded quickly and helped to find a way to allow me to continue studying.

20 de agosto de 2026
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Resposta da ICS Learn

Hi Katie

Thanks for the review

Glad we were able to help you out and congratulations!

Best wishes

Rory
ICS Learn

Classificada 5 em 5 estrelas

I wanted to thank Chris Neeson for his…

I wanted to thank Chris Neeson for his speedy answers and excellent CS !

19 de agosto de 2026
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Resposta da ICS Learn

Hi

Thanks for the great review

Good to hear Christopher was able to get you all the help you needed and promptly too

Best regards

Rory
ICS Learn

Classificada 5 em 5 estrelas

Very good experience for self-paced learning

I really enjoyed my experience with ICS Learn. The self pace aspect of the course suited me really well and gave me the flexibility to study around my own schedule. The website was easy to navigate which made accessing the course materials straightforward.
My tutor was also very helpful and would also get back to me within 24 hours whenever I had a question or needed support.

The marking times were a little longer than I initially expected, although this was clearly communicated so I knew what to expect.

Overall, I had a really positive experience. If you enjoy a flexible self-paced way of studying, I would highly recommend them. The 'CIPD course completion' email which I received today, made it all worthwhile :)

19 de agosto de 2026
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Resposta da ICS Learn

Hi Milena

Thanks for taking the time to let us know about your experience and congratulations on completing your course!

Glad to know that you found the available support useful while you were studying

Best wishes

Rory
ICS Learn

Classificada 5 em 5 estrelas

Great experience

Michelle was very helpful and knowledgeable about the process of accessing my CIPD course. She explained the course well and ensured I had the correct qualifications and/or experience to get the best out of my learning!

18 de agosto de 2026
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Resposta da ICS Learn

Hi Nikita

Thanks for the kind review

Good to hear that you were able to get all the answers you needed before getting started with the course

Best wishes

Rory
ICS Learn

Classificada 5 em 5 estrelas

The process of seeking for information…

The process of seeking for information about the Level 7 Diploma in Strategic Management and Leadership course was seamless.
Anne-Marie and Chris were very supportive to make it smooth and hitch-free.
Very excited to be registered for the course. Looking forward to completing it. Highly recommended. 5 star rating..

17 de agosto de 2026
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Resposta da ICS Learn

Hi Dorcas

Thanks for the lovely feedback

Great to know you got all the help and support you needed

Kind regards

Rory
ICS Learn

Classificada 5 em 5 estrelas

I personally have had an amazing…

I personally have had an amazing experience with ICS Learn! Especially with the student support team ! they have always been so supportive and friendly. And they are amazing at pushing you to carry on and congratulating you. I most recently spoke with Sheila and was just lovely ! 1000% recommend

17 de agosto de 2026
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Resposta da ICS Learn

Hi Ella,

Thanks for the brilliant review

So happy to hear you've been pleased with the support for your studies.

All the best

Rory
ICS Learn

Classificada 5 em 5 estrelas

Seamless Enrolment

Enrolment was seemless, prompt and active communication from the course advisor. would recommend ICS for anyone wanting to take any of these courses.

1 de agosto de 2026
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Resposta da ICS Learn

Hi Lukmon

Thanks for the great review

Glad to hear you had an easy time getting yourself enrolled.

Don't hesitate to get in touch if you need anything whilst you're studying

All the best

Rory
ICS Learn

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Leia mais sobre como processamos as opiniões na Trustpilot.

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