Natalie was lovely to speak to and very helpful throughout my CIPD Level 5 enrolment. She took the time to listen, answer my questions and find solutions to the things I was unsure about. I really app... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Natalie was lovely to speak to and very helpful throughout my CIPD Level 5 enrolment. She took the time to listen, answer my questions and find solutions to the things I was unsure about. I really app... Ver mais
A empresa respondeu
I recently enrolled on the CIPD Level 7 Advanced Diploma in Strategic People Management with ICS Learn and Ciaran McEachen made the process very easy from start to finish. He answered all my questio... Ver mais
A empresa respondeu
I was extremely pleased with the service I received when enquiring about an ICS learn course. Not only was Maggie extremely helpful she was very accommodating she helped me process my enrolment to th... Ver mais
A empresa respondeu
I’m delighted to have successfully completed my CIPD Level 5 Diploma with ICS Learn. Thank you to the team for their support and guidance throughout my learning journey. Balancing studies with a full-... Ver mais
A empresa respondeu
Escrito pela empresa
Since 1889, we’ve helped people achieve the professional qualifications they need to move forward.
As proud partners of leading accrediting bodies like CIPD, AAT, Sage, CMI, BCS, and PRINCE2, we offer a wide range of globally recognised online courses, including:
Our flexible, 100% online courses are designed with working professionals in mind, offering you the flexibility to progress towards your professional goals – without putting your life on hold.
Whether it’s at home, at work, or on-the-go, when you study with us, you’ll study whenever suits you best.
No fixed enrolment dates. No waiting lists. Start studying whenever you’re ready, with extended support periods.
Our expert tutors are on hand to answer your questions throughout your studies, making sure you're never navigating your learning alone.
Spread the cost of your course across manageable, monthly payments at no extra cost.
Find a CIPD or AAT course for less with another provider? No problem! We'll match any online provider's price – so you can study with peace of mind knowing you're getting the best deal.
We're committed to open and honest feedback. To leave a verified review, please include your Student ID number by selecting 'Add your Customer Ref No' when prompted. This helps us respond to you directly and maintain the standard of quality service we pride ourselves on.
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolute waste of money the maths tutor did not help told my daughter to look on YouTube and when we phoned up customer service to ask for help with booking the exams because we needed the course code I was shouted at and told to 'Do it yourself' and then hung up on. Just buy some revision guides instead this is just a scam

Resposta da ICS Learn
Paul O'Rourke took the time to answer any queries I had via both phone and email. He helped to guide me on which level would be suitable for me based on my prior experience. He equally supported me in deciding the best tier for me and was able to get me a great price for the course.

Resposta da ICS Learn
Michelle Kerr CIPD Advisor of ICS Learn was incredibly helpful and efficient. Highly recommend.

Resposta da ICS Learn
From initially contacting ICS learn through to starting my course, Anne Marie McGarry has been so very helpful with everything, step by step, explaining everything as needed and providing the relevant information very efficiently! Thanks for all your help... my learning journey begins...!

Resposta da ICS Learn
Anne Marie Mcgarry was amazing supporting me online to help me choose a course that was suitable to my needs and learning level, sent over links to make everything easier for me to find made it super easy and seamless to sign up at my pace with zero hassling and 100% support

Resposta da ICS Learn
Excellent course advisor and after sales support.

Resposta da ICS Learn
The website is easy to use, with helpful training information for new starters

Resposta da ICS Learn
I had a great experience with Christopher Neeson. He was very helpful, professional and patient throughout the enrolment process. He answered all my questions clearly and made everything easy to understand. I really appreciate his support and guidance. Thank you, Christopher!

Resposta da ICS Learn
The whole process went really well from start to finish. Eva was very helpful, professional and supportive throughout, and she made the process smooth and straightforward. I really appreciate all her help and would definitely recommend her service.

Resposta da ICS Learn
Worst customer service, take the longest time to mark anything, several emails a day mostly duplicates with lots of emails following that suggest something different or “apologies got it wrong” type emails. Was definitely misold as was never told the course ends fully after a year, only under the impression it was just the tutor support! Paid a lot of money with not a lot in return! Avoid

Resposta da ICS Learn
I did CIPD level 7 through ICS and it was a waste of time, money, and effort.
Over the years I have had my work marked by tutors who did not read it, even once giving me feedback on a topic that I had not written about at all. Many students have shared similar experiences of feedback being poor, confusing, or for someone else's work entirely. Tutors are unhelpful at best, and often deliberately unkind at worst.
They frequently miss their own assessment deadlines, delaying course completion and creating additional stress for students who are trying to plan work and family commitments around end dates that shift.
Their standards for instruction are very low and their course materials do not meet basic expectations for this level of learning. They communicate changes and standards through notifications in the platform rather than through clearly issued annual guidance, making it impossible to understand what is expected or how the work will be assessed.
The experience has been chaotic, disjointed, and untenable. I have wasted years with ICS and I am one of many students who share this sentiment. Despite the public-facing trustpilot scores, student forums routinely name ICS as a provider to avoid. I recommend taking their advice and going elsewhere.

Resposta da ICS Learn
I had a really positive experience with the Anastasiia from ICS Student Support team. I had completed my CMI Level 5 course last month, but recently needed to access the website again to check my results and updates. I contacted Student Support, and the Anastasiia whom I spoke to was extremely helpful and kind.
She went out of her way to help me regain access to the website for another two weeks as a goodwill gesture. I really appreciated her understanding, patience, and willingness to help even though I had already completed my course.
Excellent customer service and a lovely experience. Thank you so much for your help — it was genuinely appreciated!

Resposta da ICS Learn
I have had a really good experience so far. Eva helped me a lot and explained everything very clearly.

Resposta da ICS Learn
Pretty smart, smooth and easy!. Thanks to Paul O’Rourke for handling my application process professionally.

Resposta da ICS Learn
A great education institution choice to go with whether you’re fresh out of school or becoming a student years later. ICS offered amazing, detailed, clear, affordable and responsive support throughout my studies on both occasions. I recommend here if you want to gain your qualifications with flexibility!

Resposta da ICS Learn
Excellent service, allows me to study independently while working full-time! So easy to sign up, so easy to start learning and plenty of time for course completion.

Resposta da ICS Learn
I contacted ICS on the phone since I was interested in enrolling for CIPD Level 5 People Management and I talked to Eva. She is a kind and talkative, guided me through all the presentation of the course and helped me with the enrolment process. She is really good at her job!
So now I am enrolled and looking forwad to achieve this new goal! Thanks a lot, I strongly recommend ICS and Eva.

Resposta da ICS Learn
Anne-marie McGarry was very helpful and had me set up within half an hour .

Resposta da ICS Learn
Quick and personal responsive and friendly service

Resposta da ICS Learn
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