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Ideal Surveyor Opiniões 20

TrustScore: 4 em 5

4,2

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Informações de contacto

4,2

Bom

TrustScore: 4 em 5

20 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Homebuyer Survey

I was expecting for my survey to take weeks, however this was not the case with this company. The same day I made the payment, they had contacted the sellers and booked a appointment, and I got the report back the same day of the survey. Very quick turnaround time. Brilliant

14 de abril de 2026
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Once I made the payment they contacted the estate agency immediately and to organise the home survey and they sent me a very detailed report a few days later. And the price was a very fair price. Thank you very much Joshua

20 de março de 2026
Classificada 5 em 5 estrelas

Excellent service received

I was really pleased with my ideal surveyor valuation. When first contacting the business the staff were very friendly, costs were explained and a convenient date for the valuation set. The surveyor arrived as scheduled and conducted his valuation professionally. I then received my property valuation later that same day, and was pleased with the way the valuation was presented. There were no faults in the service I received and I would recommend Ideal surveyor to friends and family. Thank you.

13 de março de 2026
Classificada 5 em 5 estrelas

Very Reassuring and Faultless Service

Perfect service from this surveyor firm.

I really appreciated that the staff were very invested in my situation and were working alongside me from start to finish.

Especially Guy and Nataliya who I was in frequent contact with, they are very knowledgeable in their field and gave me plenty of reassurance and worked with me on a very personal level which I highly appreciated.

They were also flexible with my needs as my situation quickly changed - relieving a lot of my stress at the time.

I had a successful outcome with my lease renewal and I can highly recommend this company. I will not hesitate to use them again. Thank you Ideal Surveyors !!

11 de fevereiro de 2026
Classificada 5 em 5 estrelas

Great company and fantastic service

Great company and fantastic service! I'm a first time solo buyer and I had a level 2 survey done by Ideal Surveyors. I was well supported from the beginning by Jordan, we had a telephone consultation and he was able to answer all of the questions I had regarding the survey and what I needed for the type of property I was purchasing. He was reassuring, professional and helpful in everyway, and did not make me feel stupid with the 101 questions I asked. He was able to book my survey in very quickly, communicated with the estate agents and I felt as ease. I received an email as soon as the survey had been done to let me know the report will be sent within 7 days, to my surprise it was in my inbox 4 days later! Amazing service, I would 100% recommend Ideal Surveyors to others. Thanks again to Jordan who was absolutely amazing!!

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very Ideal Surveyors!

Great Company. Even greater service! Jordan & Josh, these men provided a fantastic service, as my fiancé and I were first time buyers. No question was too convoluted or out of the ordinary. They carried out the service diligently and efficiently. We will be using them for our next purchase in the future and will be recommending them moving forward to anyone we know whom is buying!

11 de fevereiro de 2026
logótipo da Ideal Surveyor

Resposta da Ideal Surveyor

Hi James

Thank you for the amazing review! We're delighted to hear that Jordan and Josh were able to support you and your fiance through your first purchase, it is great to know you felt comfortable asking any questions along the way. Your kind words and recommendation mean a lot us, and we'd be more than happy to help again when you're ready. Wishing you both all the best in your new home.

Classificada 5 em 5 estrelas

Excellent service from Ideal Surveyor

Excellent service from Ideal Surveyor. From the start, the General Manager was brilliant, very responsive and efficient, and we were able to book the HomeBuyer (Level 3) survey quickly. The surveyor then produced a thorough and well-structured report and turned it around fast. The level of detail and clear explanations gave us confidence and made it easy to identify what needed attention. Highly recommend their services.

22 de janeiro de 2026
logótipo da Ideal Surveyor

Resposta da Ideal Surveyor

Hi Adrian

Thank you for kind words. We're pleased to hear that you had a great experience with Ideal Surveyor and that the process was smooth from start to finish. We truly appreciate your feedback and support.

Classificada 5 em 5 estrelas

Very fast and great customer service.

Jordan was great to talk to. Understood what we wanted. The turnaround was amazing, we paid on a Friday, the visit was on the following Tuesday, and the report came the same Tuesday evening. Thanks!

10 de fevereiro de 2026
logótipo da Ideal Surveyor

Resposta da Ideal Surveyor

Hi Mr Moore

Thank you so much for the lovely feedback! We're really glad to hear you had a great experience. We'll be sure to pass your kind words on to Jordan - he'll really appreciate it. We truly appreciate you taking the time to share your feedback.

Classificada 1 em 5 estrelas

Avoid this company

My experience with this company was very poor. The staff I dealt with came across as rude, overly pushy, and not particularly helpful. I felt pressured to make payment over the phone immediately rather than being given clear information or time to consider my options.

The overall approach felt sales-driven rather than customer-focused, which made me uncomfortable and undermined my confidence in the company. Based on this experience, I would not recommend them.

2 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Service Did Not Match Instructions Given

We paid £800 for a survey after clearly stating that our only concern was whether visible cracks indicated structural or subsidence issues. We were verbally assured this would be taken into account, but the report did not assess structural integrity and focused mainly on obvious non-structural issues.
When we queried this, we were told we should have requested a structural engineer and were asked to pay an additional £1,000. Our formal complaint was initially ignored, with no written acknowledgment despite assurances, further undermining our confidence. We do not feel the service delivered matched what we were led to believe we were paying for.

26 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a excellent experience with this…company

I had a excellent experience with this company everything was simple and straightforward couldn’t ask for anything more👍👌

18 de janeiro de 2026
Opinião espontânea
logótipo da Ideal Surveyor

Resposta da Ideal Surveyor

Hi Hakeem,

We're really glad to hear that you had such a smooth and straightforward experience with us. We truly appreciate your support and hope to serve you again in the future!

Classificada 5 em 5 estrelas

I was genuinely blown away by the level of detail and professionalism.

After having issues with a previous surveyor, I wasn’t sure who to go with next. From my very first telephone call with Ideal Surveyor, through to speaking with the surveyor, I was genuinely blown away by the level of detail and professionalism.

The service was the best I could have asked for and I’m very happy overall. I will definitely be recommending Ideal Surveyor.

A special mention to Jordan, who is a real credit to the company. Buying our home was stressful at times, but Jordan and his colleague helped make the process much easier and far less daunting.

22 de outubro de 2025
Opinião espontânea

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