The service was amazing and very helpful. I definitely will suggest for family and friends to use it. Thank you so much. I appreciate all the good tips I was given.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The service was amazing and very helpful. I definitely will suggest for family and friends to use it. Thank you so much. I appreciate all the good tips I was given.
A empresa respondeu
I’ve had to call a couple of times with general questions about my new subscription and they were glad to help. They were knowledgeable and even suggested add Ons that I very much needed at a reasonab... Ver mais
A empresa respondeu
Saw recurring charges for $24.95/month on my credit card. When calling to cancel this service that I never signed up for, the rep kept stating, "One more thing before we cancel your plan, we have an o... Ver mais
A empresa respondeu
Mr Mark J assistance on my situation , I we’ll highly recommend identity iq , amazing customer service and Mr Mark Johnson did very promp job on my fraudulent situation , and his caring for my situati... Ver mais
A empresa respondeu
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection. Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week. IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Carla was such a sweet person and took her time to assist me with my concerns and I appreciate her for that !

Resposta da IdentityIQ
Excellent service! She helped with all my issues!!

Resposta da IdentityIQ
Great customer service! I really appreciate it.

Resposta da IdentityIQ
I wanted to express my gratitude for Carla's assistance today. She called me and provided step-by-step guidance to resolve my sign-on issue. She remained on the call as I followed each instruction, and I greatly appreciated her personalized support and in-depth knowledge.

Resposta da IdentityIQ

Resposta da IdentityIQ
Very helpful explaining things clearly

Resposta da IdentityIQ
My experience was knowledgeable that was a result of patience coupled with professional customer support. It's rewarding when representative shares knowledge that enabled me to continue with the hurdles that has led to issues beyond my control.

Resposta da IdentityIQ
The customer service received was good. I’m still working with Christin to make sure my credit information isn’t compromised. Thank you

Resposta da IdentityIQ
After falling victim to identity theft. I had the pleasure of having Christian Cruz helping me. He has been amazing and supportive. He answers all my questions and always shows extreme patience during this difficult time. And ALWAYS follows up. He is the BEST!

Resposta da IdentityIQ
Jah went over a lot with me and informed me of multiple ways the company can help with my personal credit goals. Very big help and no matter how stupid I thought a question might seem he reassured me that there is no such thing as a stupid question when I’m trying to gain knowledge about credit.

Resposta da IdentityIQ
IdentityIQ Review: Outstanding Support in a Difficult Time
I recently had the unfortunate experience of having my personal information compromised due to a data breach. In the midst of this stressful situation, I reached out to IdentityIQ, and I must say, their service and support exceeded my expectations.
Christian C., my representative, was not only professional but also empathetic and incredibly knowledgeable. He patiently guided me through the steps to secure my identity and provided detailed insights into the monitoring services offered by IdentityIQ.
The platform itself is user-friendly, offering real-time alerts, detailed credit monitoring, and tools to help mitigate potential damage caused by identity theft. With Christian’s assistance, I was able to take the necessary precautions to safeguard my financial and personal information.
IdentityIQ’s swift action and thorough service gave me peace of mind during an otherwise challenging time. I highly recommend their services to anyone looking for a reliable and proactive identity protection solution.
Rating: ⭐⭐⭐⭐⭐
Thank you, Christian C., and the IdentityIQ team, for your exceptional support!

Resposta da IdentityIQ
Victoria helped me with my inquire and explained something to me. Very pleasant person! Coffee on me!

Resposta da IdentityIQ
I got help with what I called in for, agent was kind

Resposta da IdentityIQ
I had a great over the phone customer experience with Dawn. She was very knowledgeable of everything I needed to know. Thank you!

Resposta da IdentityIQ
This was the 3rd time we had an issue with each of our accounts and each time no one could determine why our credit cards would not work. The assistant today found the cause in about 2 minutes. She was wonderful and fun to work with.

Resposta da IdentityIQ

Resposta da IdentityIQ
Randy and Shelby, were amazing professional, knowledgeable and pleasant to talk with, customer relations phenomenal.
Thank you,

Resposta da IdentityIQ
Kenya was kind, patient and knowledgeable and we came up with a solution. Thank you Kenya

Resposta da IdentityIQ
Amazing conversation… very helpful Isabel was !!!
Thank you so much.

Resposta da IdentityIQ
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