The service was amazing and very helpful. I definitely will suggest for family and friends to use it. Thank you so much. I appreciate all the good tips I was given.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The service was amazing and very helpful. I definitely will suggest for family and friends to use it. Thank you so much. I appreciate all the good tips I was given.
A empresa respondeu
I’ve had to call a couple of times with general questions about my new subscription and they were glad to help. They were knowledgeable and even suggested add Ons that I very much needed at a reasonab... Ver mais
A empresa respondeu
Saw recurring charges for $24.95/month on my credit card. When calling to cancel this service that I never signed up for, the rep kept stating, "One more thing before we cancel your plan, we have an o... Ver mais
A empresa respondeu
Mr Mark J assistance on my situation , I we’ll highly recommend identity iq , amazing customer service and Mr Mark Johnson did very promp job on my fraudulent situation , and his caring for my situati... Ver mais
A empresa respondeu
IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection. Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week. IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.
Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da IdentityIQ
Customer Service, Professionalism, Any and everything you can think of under the sun to help me with what I was looking for was over achieved. Great Job!!!

Resposta da IdentityIQ
Polite personable professional
Uncomplicated /Straight forward
Verified data entries
Completed with Courtesy

Resposta da IdentityIQ
It was great to understand what was happening and how you guys help so much. The alerts are a great way to stay connected in our credit reporting journey

Resposta da IdentityIQ
Jacqueline was very thorough and patient. She was very helpful and I was very impressed with her explanations regarding what IDENTITYIQ has to offer.

Resposta da IdentityIQ
Made me feel comfortable on the decision to stay with your service. I was going to cancel your service but was given so much helpful information on how to better my financial situation and also how to protect my financial stability and identity.

Resposta da IdentityIQ
Thank you for going over the features of the

Resposta da IdentityIQ
The rep was extremely helpful and informative. He was able to give clear instructions on the steps to take to protect my identity.

Resposta da IdentityIQ
Whom ever took my call today was by far the most helpful in my entire stressful day today! And I didn't have to wait long for a pick up!

Resposta da IdentityIQ
After numerous failed attempts to use the product I was by chance talk with Chris which took his time to understand the issue and get results. It definitely took some time but he produced results.

Resposta da IdentityIQ
Super professional agent. Great listening skills, communication and had a natural conversational call control.
Having been both a dispatch supervisor and customer care rep myself, Melissa's handling was ultra professional.
Please, give her a raise!

Resposta da IdentityIQ
Person was knowledgeable, respectful, patient & pleasant to work with.

Resposta da IdentityIQ
All the staff very helpful mark outstanding I can't say enought I wood recommend friends and family very please with the service

Resposta da IdentityIQ
Jacqueline was amazing and walked me through everything. Very great experience.

Resposta da IdentityIQ
great person and provide very educational information to me

Resposta da IdentityIQ
Well been speaking with Jah excellent customer service skills. Very knowledgeable about his job well spoken a breath of fresh air plus goes above and beyond for the client's he definitely needs a award for the service he provides

Resposta da IdentityIQ
Initially, I called to cancel my membership because the app made absolutely no sense to me. I would get alerts and never knew what they meant and it just wasn’t worth keeping. After talking with the representative I had changed my mind and decided to keep it. She explained everything in depth and made me feel 100% better about it. She also went over a lot of key features about my package. I could not thank her enough!

Resposta da IdentityIQ
Was very helpful and very knowledgeable took the time too explain and made me understand so much better thank you so much

Resposta da IdentityIQ
Jacinta was very patient with me. I signed up with Identity IQ because a job application asked me to have a copy of my credit report printed out for the interview. Which I thought was suspicious, but I need work. After I told the story to Jacinta, we talked about job scams and she noted my story, as the potential job had a link to IdentityIQ to order the credit report. So I was calling IdIQ to cancel the account before the 7 day trial expired. Jacinta listened actively and explained some of the benefits of having IdIQ coverage and I signed up for a 9.99/ mo baseline service. I really appreciate it and will return to IdIQ when it's time for a VPN and more coverage. Well done, Jacinta!!

Resposta da IdentityIQ
Omg IdentityIQ is amazing I've been with them for years to the point I am grandfathered into their system in addition, while working on my credit the rep who worked with me was John He was super amazing in helping me dispute idems off my credit and help my husband become a member with you as well and we also ended up added extra protection onto accounts with IdentityIQ 24-hour automated identity monitoring service and his customer service skills and how me handled the call was top notch thank you again for the Gems you gave me on credit and becoming a first time home buyer xoxo

Resposta da IdentityIQ
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.