International Dance Supplies Opiniões 855

My purchase arrived very quickly and was packaged extremely well. The cane which I ordered was exactly as described and of a very high quality.

Excellent customer service and website! Very speedy delivery

Quick delivery. Easy to order. Good products

I love your quick patage service with DHL this is a big plus. Aslo a great range of different brands.

Cliente depuis des années (avant le brexit ) . Heureuse de voir que cette année les problèmes liés au brexit sont résolus . Numéro EORI obtenu auprés de la douane .Livraison FEDEX en 5 jours.Service client au téléphone trés professionnel et réactif . Costumes trés beaux et surtout disponibles du XS enfant au XXL adulte ce qui est utile sur des groupes élémentaire de 10 12 ans où certaines menues préburères portent encore de l' enfant et d'autres déjà grandes et formées portent de l'adulte.

Always have a fab experience the customer service is spot on and communication is great

Quick delivery

This is a website which works practically for me. I can search for my past orders. Search bar works too. The only complaint I have is having to pay VAT for bigger sizes. This VAT doesn’t always come up clearly. Moreover children are bigger sizes these days. VAT is meant for adults but these children are not adults because they wear bigger sizes.

Very high quality costumes at very good price. Costume bags with are so useful. First costume order had to be cancelled as was told it would arrive in 2 months, a month after our competition, however second costume choice instead was fab next day delivery! Make sure to check shipping dates by phoning before ordering, and they can tell you which ones they already have in the Uk.

International Dance Supplies always comes up trumps for us - Website is easy to use and order from - delivery and despatch are great and goods - first class

IDS province such wonderful service with staff being so well informed and so helpful.
The quality, range and price of Dance and Gymnastics wear is excellent

Prompt delivery and easy to use website. A bit annoying that the tax isn’t shown in initial price.

Absolutely the best customer experience for a dance teacher . Exceptional customer service.

It has been an extremely disappointing an frustrating 2 months with this very primitive online shop. Their welcome discount codes didn't work and we ended up having to order manually via sending an excel list of items via email as they requested. We followed the prices listed on the website, only to get a confirmation of our order with some items with marked up prices. Asked why, and customer service gave a customary answer "items on website exclude vat". That could have fooled me, EXCEPT, why were only some items marked up? So I had to ask again, and then they came back with, "oh those were with promotional prices, but the promotion is over". Oh?? But as they sent that reply, I checked the website and the promo price was still there, so how can they simply charge me a higher price? If I could order online, I wouldn't be dealt with a higher price....and they can simply increase the price to whatever value and I would have to accept, without knowing what the real selling price is at that point in time? Very professional indeed.
And after receiving my order, I realised that they have sent the wrong goods. My item number was listed correctly in my excel list. And back to the very root of the problem...if I could place my order online, this wouldn't have happened. Waiting to see how the return/exchange process is going to look like and how much more frustration and disappointment we have to deal with.
On the bright side, this will be the very last time we will order from them.

Fast service and returns dealt with effectively

IDS is amazing!
I have been client for more than 20 years, they still hold the same high standard from the quality of their products to their costumer service. BRAVO!

A good range of options in the products and costume styles available. Easy selection and ordering process. Fantastically fast delivery option. Well packaged and absolutely love that the costumes we ordered came in 'fancy' dress bags, very professional.
Thank you.

Excellent service and helped us out with stock when we had a flood in our store.