⭐⭐⭐⭐⭐ Amazing Products and Customer Service! I absolutely loved everything I received from iHeartRaves! One of the bodysuits was a little too big, so I needed to return it and order a smaller size.... Ver mais
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Leia as opiniões dos outros
Shopping experience was confusing. Prices fluctuated ALOT when checking out & an automatic $5 for order protection was added. No option to update address upon checking out & accidentally sent order to... Ver mais
Ross took excellent care of me and provided top-notch customer service! The pashmina I ordered was out of stock, and Ross promptly provided me with a solution (choice of store credit or refund, I chos... Ver mais
The customer service was quick and attentive. Pam did a great job of listening to my problem and providing a prompt and effective solution. This process made me feel so much better about future orders... Ver mais
Informações sobre a empresa
Escrito pela empresa
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Informações de contacto
240 S. Loara Street, 92802, Anaheim, Estados Unidos da América
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ardie was super helpful
Ardie was super helpful! Got my problem resolved and very quickly at that! This is why iheartraves is my fave!! Thank you!
Excellent, prompt customer service
I was placing an overnight order, and at checkout I was asked if I'd like to add related items. I chose a couple, but it was unclear whether they'd be included in my same overnight shipment. I chatted with Ardie who looked into it and reassured me that my extra items would be included with my main overnight order so I could have everything in time to wear it this weekend :)
Ardie was so helpful
Ardie was so helpful! I accidentally ordered the wrong item and they were able to help me get that fixed so that I could properly order the right one so that I have everything in time for my festival!! Great customer service (:
Great Service
I had a great experience with getting assistance with Ardie. They quickly knew what my issue was and responded quickly with answers. I was happy with the service provided. Thank you!
Great customer service
Great customer service! Thanks Ardie 🤍
Resolved issue without any hassle
They resolved my issue - which was outside a normal return - quickly, without too many questions and without any hassle. Ardie was courteous and efficient.
They care about their customer's experience and satisfaction.
Very helpful and quick customer…
Very helpful and quick customer service. Solved my issue in 5 minutes
Absolutely love shopping here
Absolutely love shopping here. So reliable and outfits are great quality always look just like the picture!
I had an order that never came
I had an order that never came, never received any tracking number whatsoever
Great Customer Service
Emma from customer service responded to me very quickly to escalate a pending gift card. They are wonderful and easy to work with and I'd shop with their store again!
Product quality does not match price
Product quality does not match the prices and the sizing is off on the website. Convenient, since they only offer store credit. Deceptive business practices. You can find better products elsewhere.
This company needs to go out of…
This company needs to go out of business. I’m pretty sure what they’re doing is illegal. I might report them to the police. I spent $200, returned everything because I didn’t like it and somehow I got $40 back.
I bought a dress for EDC in a large
I bought an outfit for EDC in a large. It came in looking like a small. When I choose to do a refund, they said store credit only and only give me 50%. That’s BS for a $200 outfit. I can make my own outfit thanks to Amazon.
They were super helpful
I love iHR!
Remie was amazing in assisting me with my lost package. This company does so much for its customers and I'm truly grateful to be able to have my purchase reinstated.
Remi the AI chat box was very helpful
Remi the AI chat box was very helpful, I was missing two of my items in my package I sent a email and the issue was resolved in less than a hour with my missing items being sent! I am very pleased with how easy and fast it was
The team
The team, reached out fast. Answered my questions and were extremely friendly and helpful.
Wowsers!!!Great support!
I was extremely impressed with the customer service that I received from IHeartraves. It was very thorough and kind. They remedied my dilemma right away going above and beyond.Reami was wonderful in completing the service that was needed.
I love iHeartRaves
I love iHeartRaves! Amazing clothing and support. Ardie helped me with a return, Ardie was so so kind and made the process so quick and easy!
I had the best customer service…
I had the best customer service experience.
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