I have recently had an operation on my right knee which does not allow me to drive . We had run out of food that our Cocker Spaniel is currently taking to lose weight . I rang Clare and she dropped of... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Claire and the team are very friendly, helpful and knowledgeable. Luna loves her food that she is on & we have noticed a huge difference since she started it. We also had Luna fitted for a perfect fit... Ver mais
I was having problems with my Golden Retrievers digestion and a friend of mine recommended I went to visit Claire at Imperial Pets. She was so helpful and we started Maisie on a raw meat diet. Two y... Ver mais
It’s good that I can speak to an expert in many areas but food for my puppy Cockrr Spaniel in particular as she is so fussy with her food- maybe training with healthy food treats has made her such a... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are here to help, advise and educate. Not sure how to deal with dicky tummies, ageing joints, problem skin, lead pullers, or simply just wanting advice on the best nutrition for your pet to give them the healthiest, happiest longest life possible? At Imperial Pets, your four legged friends are as important to us as they are to you. We understand what it means to have a special furry someone in your life and that you want to give them the best you can. Whether you've recently added the pitter patter of tiny paws into your life or want to help your golden oldies to grow old gracefully, our Veterinary Nurse trained specialist can help you to make the best choices for your cuddly companions (or not so cuddly if you have been blessed with a naughty tortie!)
Informações de contacto
Unit 2, Oakwood Farm, CH1 6EY, Chester, Reino Unido
- 01244 880470
- contact@imperial-pets.com
- imperial-pets.com
4,9
Excelente
237 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent advice from Claire.
Excellent advice from Claire.
The supplements given to my dog have made a huge difference.
Very knowledgeable company 😊
14 de junho de 2022
Great service even managed to sort my…
Great service even managed to sort my order out when I hit collect instead of delivery thanks guys xx
13 de junho de 2022
Excellent service as always.
31 de maio de 2022
Delivered on time thanks for the great…
Delivered on time thanks for the great service
25 de maio de 2022
Excellent service yet again
20 de maio de 2022
Always amazing and fantastic service…
Always amazing and fantastic service Claire goes above and beyond five star service ⭐️⭐️⭐️⭐️⭐️
28 de abril de 2022
Easy online ordering and prompt…
Easy online ordering and prompt response as to when order ready for collection. Order always ready when go to collect and great service when you get to the shop. The Owner is very knowledgeable and helpful.
22 de abril de 2022
Easy to make contact when I had a…
Easy to make contact when I had a question. Item arrived as stated and was delighted with my purchase!
14 de abril de 2022
Brilliant hidden gem of a shop
Brilliant hidden gem of a shop. Clare is so knowledgeable about all of the products, and goes out of her way to help and make sure you are happy with everything. I recommend the place to everyone with a cat or dog
16 de março de 2022
Always helpful and very responsive to…
Always helpful and very responsive to queries, nothing seems to be too much trouble. Found a food which really suits my dog and he is thriving.
28 de fevereiro de 2022
I love imperial pets
I love imperial pets, always so kind and helpful. They have lots of different products and are very accommodating.
I like helping small local businesses
16 de fevereiro de 2022
Resposta da Imperial Pets
Thank you Sarah for such a lovely review. Your business is very much appreciated, see you soon :)
Above and Beyond
Been going here for around 2 years, Claire the owner of the business is always so helpful and just goes above and beyond as I have an older dog that now has a special dietary requirements and the help she offered was second to none, I really can't speak highly enough of this place fully recommend 👍
4 de fevereiro de 2022
Resposta da Imperial Pets
Thank you Andrew for your lovely review :) Glad to have been able to help Miren & Violet
Excellent service and delivery
Excellent service and delivery. I order raw dog food from here for my two dogs and they deliver weekly for a small fee of just £4 . The prices are competitive and the range of foods are excellent, mine prefer Nutriment but we have tried a selection of others too.
11 de janeiro de 2022
Resposta da Imperial Pets
Thank you for your review Joanne. So glad your dogs enjoy the Nutriment, see you soon :)
Dog Fleece
Great service delivered very quickly and When I needed to exchange larger size great advice for and replacement received again very promptly and full refund received 😃 Would definitely recommend!
5 de janeiro de 2022
Resposta da Imperial Pets
Thanks Jane for such a lovely review. Happy to have been able to help. :)
Ordered Christmas stockings for my 2…
Ordered Christmas stockings for my 2 dogs and 1 cat. Brilliant mix of natural treats and toys in them and the quality of the stocking is excellent they have been put away for next year.
5 de janeiro de 2022
Resposta da Imperial Pets
Thanks for your lovely review Julie. I'm pleased they all enjoyed their stockings :)
Excellent service and helpful staff
Excellent service and helpful staff. One star reduction due to online shop not always showing when a product is out of stock.
5 de janeiro de 2022
Resposta da Imperial Pets
Thanks for your helpful review Penny. Much appreciated. Unfortunately in the current climate with suppliers experiencing staff shortages and struggling to get the raw materials for their food, the availability of flavours for me to replenish stock are constantly changing on a daily basis which is almost impossible for me to keep updating my site to say what is available and what isn’t, unless I know that there is a long term issue with a particular product. It’s not an ideal situation and I understand that it’s frustrating, but I would rather a customer be able to order exactly what they need and want and then if there are stock issues I can provide suitable alternatives in exchange. Hopefully in the near future these issues will cease to exist and normal service will resume.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.