Imperial eCommerce 

Obrigado(a) por visitar a Trustpilot. Infelizmente, deixou de ser possível escrever uma opinião aqui porque o site da empresa já não existe. Se tiver alguma dúvida, por favor contacte-nos.

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

An excellent experience and an excellent store! From ordering, the team were in touch via email & Facebook Messenger to update me on the progress. When the store arrived, I was amazed by the quality,... Ver mais

Classificada 5 em 5 estrelas

Really impressed with the team's support in launching my dropshipping venture. They were hands-on, guiding me through every step, from setting up my store to executing my first ad campaigns. Thanks to... Ver mais

Classificada 1 em 5 estrelas

Don’t trust this scam. Imagine you buy a store and the link doesn’t even work or activate? I reach out to the team they haven’t even resolved the issue in 2 plus weeks and instead have stopped replyin... Ver mais

Classificada 5 em 5 estrelas

Although some things were hard in the beginning, imperial have helped me quite a lot. From making sure that I know exactly what to do with my store to answering all my queries in a timely manner. I ha... Ver mais


Informações de contacto

Todas as opiniões

(292)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

First Week Success!

My ads have been up and running for a week now, and with Mauro’s help, I’ve been able to secure my 1st nine sales. Because of this, I’m able to promote more on my socials and I have already signed up for another 8 weeks of ad management w/ Mauro so we can hopefully scale my business in Q4. Thanks for all the help so far and looking forward to continued success working with Imperial!

24 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Worst experience ever

All thes reviews are most likely fake.
I signed up and got a niche store from them with paid ads for 4 weeks and 3 videos and from the start there was poor communication and poor quality service.

The store they provided was average although expected from the price they sell. Very little communication on what is needed to get the store actually live and able to sell products properly.

Then the ads management was atoricous. They convinced me to be able to run the ads strategy effectively i would need to purchase 6 more video ads which only 2 were ever used.

Then took for ever to get the ads sorted after they wasted so much time. The ads produced were poor quality, They were never checked or optimised.

When i brought up the fact the used the wrong account to create ads in it took another few days before anything was live. Then they attached wrong pixel to the ads and took them 2 weeks to fix that up.

When i confronted them about the ads and the poor performance they just kept replying with i wasnt spending enough money, even though the ads were getting clicks. They had a terrible audience going to the website that didnt match the product.

I also asked about strategy which they kept saying they would do a meeting about. The meetings were through telegram messages and never once did they present a strategy or provide stats about their current work.

Don't bother wasting your money with these guys.

The reviews they use are most likely made up based on my experience with them.

24 de outubro de 2023
logótipo da Imperial eCommerce

Resposta da Imperial eCommerce

Dear Dean

Thank you for sharing your feedback, but we'd like to clarify and address your concerns.

We take the authenticity of our reviews very seriously. All reviews on our Trustpilot page are from genuine customers who have experienced our services. We do not create fake reviews or engage in any deceptive practices. Each review represents an individual's unique experience, and we encourage open and honest feedback.

It appears there might have been some miscommunication or misunderstanding during your experience. We understand that not every customer's journey is without challenges, but we want to clarify a few points:

Niche Store and Service Quality: Our goal is to provide quality service to all our clients, including niche stores. While you mentioned that the store was average, it's essential to note that we aim to meet the expectations set during the purchase. We continuously work to enhance our offerings.

Communication: We provide communication channels to address client inquiries and concerns. Miscommunication can occur at times, but our team is dedicated to resolving issues and providing the necessary support.

Ad Management: We take a structured approach to ad creation and optimization. Our team strives to ensure ads are effectively targeted and meet client objectives. We do not insist on additional video ad purchases if they are not needed.

Strategy and Meetings: We conduct meetings through various means, such as video calls and messages, to accommodate clients' preferences. Our team presents strategies and provides regular performance updates.

We appreciate your perspective, and we aim to improve continuously. We value your feedback as it helps us enhance our services. If there were any specific issues that require resolution or further clarification, please do not hesitate to reach out to our customer support, and we will be glad to assist.

Thank you for your time, and we wish you success in your future business ventures.

Best regards,
Imperial Ecom Team

Classificada 4 em 5 estrelas

Great

Mauro has been very helpful with setting up everything that is necessary, we are now waiting to see what the future holds

18 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I can't emphasize enough how impressive the services provided by Imperial eCommerce were. Not only did they offer excellent communication and swift processing, but they also created a customized online shop for me. The quality and dedication they put into building my shop exceeded my expectations. At every step of the process, I felt in safe hands. Imperial eCommerce has truly earned my trust, and I wholeheartedly recommend them if you're looking for a reliable e-commerce solution. Thank you very much!

13 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Mauro was very helpful

Mauro has been very good with me so far helped me along the way with some struggle from me, we are now all set up and waiting to see what the future holds.

13 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Started working with Imperial before 2…

Started working with Imperial before 2 weeks. They are fantastic and easily approachable. Mariam has helped to set up ads account and currently running the advertising. She is very helpful and easily approachable… definitely recommend her .. Good Job… keep rocking..
Regards,
Santosh

2 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. They help you with whatever issue you have and guide you to have a wonderful store.

3 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

perfect team !

Super rapid response on mail,
A team that care about you ! And your business!
Big heart from me

5 de outubro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais