We ordered an item not readily available in SA and which had to be imported from USA. Our first time using this online shopping platform so naturally we had our doubts. Our only complaint was the dela... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This experience was far beyond my expectation! Frankly, when I paid for my order, I was doubtful as to whether I would ever receive my order; however, their constant checking- in slowly gave me c... Ver mais
Quick and easy to order, got order before the delivery date in S.A. Overall a great product, has made a huge visual impact on fitment and feels great to the hand while riding my CB1000R Import... Ver mais
Very impressed and surprised. This was the only way to place an order for a hard to find & ship item, and the constant updates and communication made it smooth sailing. Didn't mind the extended wait a... Ver mais
Informações sobre a empresa
Escrito pela empresa
Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.
Informações de contacto
18 Laneshaw Street, 1609, Johannesberg, África do Sul
- queries@importitall.co.za
- importitall.co.za
4,5
Excelente
456 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 68% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Arrived before expected, good condition, can't wait to try it out.. The Avantree Ensamble wireless TV headphones are amazing, much better than anything i have tried before.
13 de maio de 2026
The entire/overall procedure is…
The entire/overall procedure is magnificent as the first time buyer I’m satisfied
13 de maio de 2026
Great communication on where in the…
Great communication on where in the system the package is at any time.
12 de maio de 2026
Great service
Great service. Constant updates on the status of my order. Delivery within the given timeframe
7 de maio de 2026
Delivery took forever to arrive
Delivery took forever to arrive, almost two months. I only received it today, i placed the order beginning of March
21 de abril de 2026
Resposta da Importitall
Dear Customer
Many thanks for your feedback, it is appreciated.
We do apologize, you are correct - this shipment got caught up with logistics issue due to the war, many of the usual routes from the USA to SA through the middle east resulted in the world having to find new routes with massive delays.
We always try to get items to customers as quickly as possible, and we do apologize for the unexpected delays.
We do hope to see you again in the future!
I was kept informed throughout the…
I was kept informed throughout the process and the product was delivered safely. Thx you.
17 de abril de 2026
Good communication
13 de abril de 2026
Perfect Hompage
Perfect Hompage, easy to find what you are looking for, very fast. Excellent 👍👍
13 de abril de 2026
Easy access to the website
Easy access to the website, efficient delivery exactly on time. Thank you
10 de abril de 2026
Leponitt 2 wheeled nippers
I could not find this specific tool anywhere in South Africa. You made it easy to be a proud owner.
2 de abril de 2026
So easy
So easy, no involvement with couriers or customs, great service from start to end1
30 de março de 2026
Good day I'm very glad that you could…
Good day I'm very glad that you could assist me and I could get my order as I request. I will definitely buy more stuff from your company. Thank you very much. Regards A Hendriks.
27 de março de 2026
When I ordered something from them they…
When I ordered something from them they deliver on time. They always update you about your order, I will continue to support them 🙏🙏🙏❤️❤️❤️
6 de outubro de 2025
Opinião espontânea
Was easy to order
Was easy to order. Was kept in the loop all the time regarding shipment, and delivery dates. Delivered on time.
Efficient service.
20 de março de 2026
Reliability in everchanging & uncertain times.
My order was placed and confirmed on the 24 of Feb 2026 with an expected delivery time of between 10 March 2026 and 24 March 2026. Despite the Middle East conflict that broke out on the 28 of Feb 2026, my order was delivered on the 13 of March 2026. What was impressive is that Import It All had to reroute their shipping from their Dubai hub to Europe and were still able to keep to their expected delivery time at no additional cost to myself when global trade logistics had to adapt overnight to the Middle East conflict.
13 de março de 2026
I was kept informed from purchase to…
I was kept informed from purchase to delivery of where the order stands. And though the war and supping challenge the company went far and above.to.get the order to me.The delivery company was friendly and swiftly withe the delivery. Thank you so much.
13 de março de 2026
It took close to three months for the…
It took close to three months for the order to be delivered. You should follow the process yourself and inform me, not expecting me to follow the process. Next time first find out whether the product is ready for delivery before expecting full payment.
The use of some items is clearly seasonal and can be filtered using AI. In this case the unit is going to wait for a year to be used for making jam.
A red light is required to warn your company to cancell such orders, communicating with the client.
I gave you 1 star which is the best I could do, waiting that long. Think of offering alternatives when delivery exceeds a limited time.
Regards. Smitty. Mistergreen Enterprises
9 de março de 2026
Resposta da Importitall
Dear Smitty
Many thanks for your feedback, it is appreciated.
You are 100% correct, this order was severely delayed. We sometimes are at the mercy of suppliers, and with more then 500 million items on sale, we do try our best to manage suppliers accordingly.
I see we did keep you updated and gave you the option to cancel and refund if you were not willing to wait. We did hound the supplier for information, and did deliver as quickly as we possibly could.
Once again we do apologize for the inconvenience caused, and hope we get the opportunity in the future to show you how we normally process orders.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.