Very happy with service items was delivered the day after ordering and very well packed. Would definitely recommend seller and purchase from again.
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Leia as opiniões dos outros
Been using these for a while and they are ok. My one gripe would be that urine gathers in the one spot so eventually leaks but 2/3 of the pad is still bone dry. It would be better if it wicked away... Ver mais
I have a monthly subscription. I am advised in advance when my next delivery is due to be shipped. The price hasn't been increased so far and my Free deliveries arrive the next working day in plain pa... Ver mais
A empresa respondeu
First time customer. Ordered items online for 3-5 working days delivery and 2 days later they’ve arrived. Not only an efficient problem free delivery by Yodel, but this company’s outer packaging was d... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Incontinence Shop Ltd supplies a wide range of incontinence products that give you the maximum absorbency while being discreet and are appropriate for men, women and children. We stock many brands including TENA, Drylife, iD and many more.
Informações de contacto
Westfield Two, Pitstone Green Business Park, LU7 9GP, Pitstone, Reino Unido
- 01204571017
- info@incontinenceshop.com
- incontinenceshop.com
4,6
Excelente
913 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
On time and as described
26 de novembro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your order arrived on time and was exactly as described. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Speed and reliability of response.
27 de outubro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you were pleased with the speed and reliability of our service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Promptly delivered
26 de setembro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your order was delivered promptly. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Can’t give a review as I have not…
Can’t give a review as I have not received my order . The courier you use is diabolical. Evri is hopeless. Been told different stories to where my parcel is and can’t speak to a human
27 de agosto de 2025
Resposta da Incontinence Shop Ltd
Hello,
I’m very sorry to hear that your order has not been delivered yet. I’d like to assist you in resolving this issue as quickly as possible.
If you haven’t already reached out to us, could you please email us at info@incontinenceshop.com or call us directly at 01204 571 017? This will allow us to investigate the matter and ensure your order gets to you as soon as possible.
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Nick
Above and beyond!
As a regular customer (not necessarily an incontinent one!), Ihave always received the most helpful and empathetic service fronm your staff. Notably Katrina and Louise. Thank you for being so flexible and friendly.
27 de agosto de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback and for being a valued regular customer! We're delighted to hear that you've consistently received helpful and empathetic service from our team. Katrina and Louise will be especially pleased to know that their flexibility and friendly support have made such a positive impression. We truly appreciate your kind words and continued support, and we look forward to serving you again at IncontinenceShop.
As always an excellent service
As always an excellent service, goods are reasonably priced and always delivered on time in good order, great job yet again, well done good job 😃👍
27 de agosto de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback! We're delighted to hear that you've once again had an excellent experience with us. It's great to know that you find our products reasonably priced and that your orders are always delivered on time and in good condition. Your continued support means a great deal to us, and we truly appreciate your kind words. We look forward to serving you again at IncontinenceShop. 😃👍
1st time using this company due to the…
1st time using this company due to the other company i used have been out of stock for close to a month now. So thought i would try someone else i found this company and everything was perfect from the start to finish also it was super fast delivery will be changing over to this company from now on .
27 de agosto de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your fantastic feedback! We're delighted that you chose to give IncontinenceShop a try and that your first experience with us was perfect from start to finish. It's wonderful to hear that our fast delivery and service exceeded your expectations. We're especially grateful that you've decided to make us your regular supplier. We truly appreciate your trust and look forward to serving you for many years to come!
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you found the ordering process easy and that your order was delivered on time. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Friendly service and helpful
27 de maio de 2025
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you found our service friendly and helpful. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you've once again experienced our quick service and were pleased with the quality of our products. We truly appreciate your continued support and look forward to serving you again at IncontinenceShop.
I have a monthly subscription
I have a monthly subscription. I am advised in advance when my next delivery is due to be shipped. The price hasn't been increased so far and my Free deliveries arrive the next working day in plain packaging. Really pleased with this firm. Much more cost effective than my previous supplier Amazon.
26 de abril de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying the convenience of our monthly subscription service, advance delivery notifications, competitive pricing, and next working day delivery in discreet packaging. It's especially rewarding to know that you've found our service more cost-effective than your previous supplier. We truly appreciate your continued trust and support, and we look forward to serving you for many more deliveries at IncontinenceShop.
Always brilliant service from this…
Always brilliant service from this company ty guys
26 de abril de 2025
Resposta da Incontinence Shop Ltd
Thank you so much for your kind words! We're delighted to hear that you've consistently received brilliant service from us. Your continued support means a great deal to our team. Thank you for choosing IncontinenceShop—we look forward to serving you again soon!
Good subscription service
Good subscription service. Reliable, helpful and great customer service as well as good pricing.
27 de março de 2025
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you're happy with our subscription service and that you find it reliable, helpful, and good value for money. It's especially rewarding to know that our customer service has met your expectations. We truly appreciate your continued support and look forward to serving you again at IncontinenceShop.
Thank you for these pants
16 de março de 2025
Opinião espontânea
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you're happy with the pants. We truly appreciate your support and thank you for choosing IncontinenceShop. We look forward to serving you again soon!
Pads that I purchased agree with me and…
Pads that I purchased agree with me and I will get them again. Thank you
24 de fevereiro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that the pads suit your needs and that you're happy with your purchase. It's great to know you'll be choosing them again. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Pads arrived quickly.
24 de fevereiro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your feedback! We're delighted to hear that your pads arrived quickly. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Easy to use site
Easy to use site. Easy to order and pay. Super fast delivery.
24 de fevereiro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your wonderful feedback! We're delighted to hear that you found our website easy to use, the ordering and payment process straightforward, and our delivery super fast. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Service graet,delivery great,prices…
Service graet,delivery great,prices brilliant
23 de janeiro de 2025
Opinião espontânea
Resposta da Incontinence Shop Ltd
Thank you for your fantastic feedback! We're delighted to hear that you were pleased with our service, delivery, and brilliant prices. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Resposta da Incontinence Shop Ltd
Thank you for your kind feedback! We're delighted to hear that you were happy with our communication and service. We truly appreciate your support and look forward to serving you again at IncontinenceShop.
Fantastic pad oants well-made
Fantastic pads well-made and strong
Leak proof recommend thankyou
27 de janeiro de 2025
Resposta da Incontinence Shop Ltd
Thank you for your fantastic feedback! We're delighted to hear that you're pleased with the quality of the pads and that you found them strong and leak-proof. Your recommendation means a great deal to us. Thank you for choosing IncontinenceShop—we look forward to serving you again!
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