The technician who repaired the appliance was too class and had the required parts ,came exactly at appointed time. But service center very hard to contact and as I was based in Ireland the call kept... Ver mais
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Leia as opiniões dos outros
I think the service expectations are so low that this relatively decent experience gets a higher grade than it should deserve. Technicians who called were both pleasant and showed competence. Luckily... Ver mais
New Washing machine; didn't understand the working mechanics. New machines do not operate like older machine which isnt obvious upon purchase. Something salesmen need to point out in store upon purcha... Ver mais
Rang the number on the dryer not expecting too much as based in ireland and it was a uk number. Also have the dryer 6 years so warranty would be expired. Customer service arranged engineer to come out... Ver mais
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5 star service from start to finish
5 star service from start to finish. We rang Whirlpool with an issue yesterday the 5th of June 2023, and they had an engineer out to use the very next morning. The engineer resolved the issue and also gave us some advice to prevent an issues from further arising.
The speedy response and the excellent…
The speedy response and the excellent engineer
indesit service. great experience
Have few indesit devices like dryer, washing machine and last week had the first issue with one where it would not turn on.
I contacted the retailer as was told it was still under warranty and they got an indesit tech to come and look at it about 5 working days later.
Gerard was his name and he was absolutely excellent he had the problem diagnosed and resolved very quickly. He even cleaned up around the washing machine and gave me some great advise to get as long out of the machine as possible.
Overall very impressed with there machine and now there service too.
Good service
Quick response from the call centre. Engineer was very helpful
Excellent fast efficient service
The service was absolutely excellent
The service was absolutely excellent. From phone call to engineer fixing issue was a turn around time of 2.5hrs. Very pleasant people to deal with.
Paul
Paul, indesit engineer, was most helpful explaining the whole process along with some great tips/suggestions for keeping appliances in best condition.
Credit where credit's due - very competent and a real gentleman!
Highly recommended him to any he was…
Highly recommended him to any he was amazing and told me pin points that I didn't no about the machine
Very well trained engineer and kept me…
Very well trained engineer and kept me informed constantly about what he was doing.
Product has given no trouble until now…
Product has given no trouble until now and has done alot if work. Issue was easily resolved by engineer and Product is working fine again..
Excellent
Technician was professional and listened then checked the fridge and also ordered a bulb that was blown.
Great stafg
Staff on initial call friendly and helpful. Engineer on the job very professional and courteous. Only down side was had to wait a week for a part.
Good service
Good service. Arrived promptly repaired the appliance.
Good back up service
Professional service provided
Easy repair of washer/dryer
I recently had an issue with my washer/dryer which I've had for 6 years. I called the helpline on the machine and the man on the phone was friendly and clear about the options available to me. He arranged for an engineer to come out in a couple of days.
The engineer was on time, also friendly, fixed the issue (a broken part) and offered advice on dealing with an unpleasant odour - which was outside the scope of the call out. He was able to sell me a cleaner that will hopefully help with the odour as he had it in the van. I have already tried various methods so hopefully this one will help.
Overall I was happy with the level of care and ease of arranging this repair.
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