Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I adore the harness it’s my second one know! My dog cannot escape no matter what angle she pulls. The issue was I made this order on the 22nd of August and only received it on the 12 of October. The... Ver mais

Classificada 4 em 5 estrelas

We had to wait quite a while for our made to measure harness but once it arrived we are very pleased with it. Beautifully made with lovely soft fleece and very adjustable to make a perfect , comfortab... Ver mais

Classificada 5 em 5 estrelas

Purchased a custom sized Houdini harness. I’ve had it about a month now and it’s great - I have a dog with a strong prey drive, so needed something that was strong, something she couldn’t back out of... Ver mais

Classificada 5 em 5 estrelas

I have a husky cross who pulls like a train despite lots and lots of positive reinforcement for loose lead. I decided to stop fighting him and just make us both comfortable so I wanted a head collar t... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação

Escrito pela empresa

Small family business which has hit difficult periods previously, committed to doing better with shorter turnaround times and better communication.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

223 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 15% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(223)

66 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Ordered a walking belt a month ago took…

Ordered a walking belt a month ago took my money and i have not recieved anything!
No tracking or updates available, and the company won't answer my email either. If you cannot fulfill orders or provide any customer service I would cease trading! Avoid as they're clearly scammers! Read Google reviews aswell!!

2 de abril de 2024
logótipo da Indi Dog

Resposta da Indi Dog

Hi Courtney,

Sorry you haven't received your belt, it was dispatched a couple of weeks ago and you should have had a notification with the parcel number (not full tracking I'm afraid, we use standard first or second class postage, but it gives an update when they've tried to deliver).

I don't seem to have had an email from you? Though I will check my spam folder now! I will also check the tracking on your order and if it has not updated I will get a replacement out to you on Monday

All these 5 star reviews are from other real customers, I can assure you we are not a scam company, we have had some difficult periods in the past but these issues have been addressed and as can be seen our recent reviews are all 5*. I'm sorry you haven't had a good experience this time and I will rectify this ASAP

Classificada 5 em 5 estrelas

Lovely harness

Lovely harness, thankfully it is very adjustable as I underestimated how fast my puppy is growing.
Love the red and black and suits my dog perfectly.

30 de março de 2024
Classificada 5 em 5 estrelas

Superb, well-made, escape-proof harnesses

We received an Indi Dog harness with our Chinese meat trade survivor rescue greyhound, Sid, which we thought was great, although it was maxed out on all the adjustments as he's a big lad. When the rescue who saved him promoted the Indi Dog harnesses on their Facebook page, we decided to get an XL one for Sid, and an L for our other rescue greyhound, Gracie, plus we wanted to get them matching ones colour-wise.

I used the chatbot facility on Indi Dog's website, which is connected directly to Sid, the owner of Indi Dog, where I was able to ask questions, send photos, etc. to ensure that we ordered the correct sizes, and so forth. There are many webbing/padding combinations to choose from as well as various options for clips, grab handle, etc. The harnesses took around 3 weeks to arrive, and we could not be more happy with the quality. I highly recommend these harnesses, as they have a huge amount of adjustability and give the peace of mind that your dog will be secure and unable to wriggle out of them if they tend to be escape artists!

27 de março de 2024
Classificada 5 em 5 estrelas

Truly the best harnesses you can get

Truly the best harnesses you can get! I’ve tried multiple different brands to find the right harness that keeps pods safe and also fits well for all their different shapes and sizes. Indi-Dog ticks all the boxes and more. Being a multi pod household with regular fosters, it’s so important that I can rely on these to be comfortable, high quality and truly secure - it’s obviously a massive bonus how good they look too!

1 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic products

Fantastic products. Ordered 2 harnesses 3 years ago which have been a life saver for my two escape artists. Recently i needed two more to fit over their winter coats. And they arrived within 3 weeks of ordering as promised. Brilliant harnesses which mean i can walk my dogs safely again.

11 de fevereiro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I would leave zero stars if possible

I would leave zero stars if possible! Do not use this company. Despite placing our order over six months ago, we have still not received our harness. We've sent multiple emails and texts and have been told several times its finished and will be with us this week! At this point, as far as I'm concerned it's theft!

4 de fevereiro de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

Good harness but bad customer service

Good harness but bad customer service, had to return harness as sliders were coming loose when dog was walking. Returned harness at my expense , was told postage would be refunded , no refund received and no reply to email asking where my refund is

29 de setembro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Nice product but terrible customer service

They took payment first week in June. Received confirmation stating up to 4 weeks delivery. July I emailed chasing. They never replied. August I emailed chasing. No reply. I then disputed with PayPal and low and behold, a week later it turns up. Very very poor customer service

20 de agosto de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Don't use very poor service

We ordered a walking belt. Nothing heard for weeks on the order, then a promise it would be with us the next week. Nothing arrived and after no responses to further enquiries we had to get the credit card company involved to get a refund.

Don't use this company

5 de julho de 2021
Opinião espontânea

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