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Indiana Healthcare Services is an esteemed care agency with headquarters in Plymouth (2 Hyde Park Road PL3 4RJ). Our services include Domiciliary care, supported living, and staffing agency solutions. Committed to providing comprehensive care since our establishment in 2015, we operate service with a dedicated team of friendly and experienced healthcare professionals.
2 Hyde Park, PL3 4RJ, Plymouth, Reino Unido
2,7
8 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
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As someone who has firsthand knowledge, I wholeheartedly and categorically concur with Andrew Jackman and Faye Jones' assessments of IHS Plymouth. An absolutely terrible firm that is definitely a disgrace to the care industry!
From
"The Plymouth Care Whisperer"
Amazing service. Office staff are friendly and approachable. Truro team are supportive during times of need. Care is always to a high standard
Extremely poor experience with this so-called care company.
If you’re hoping for professionalism, compassion, or even basic communication, you won’t find it here! The carer assigned to our family member didn’t even have it in her to speak to her, and stayed for far less than the allocated time.
To add insult to injury, they claimed to have completed tasks that were never even attempted - just a simple egg on toast! Thankfully, we had cameras in place that confirmed exactly what happened (or rather, didn’t happen). It’s one thing to provide inadequate care, it’s another to outright lie about it.
Also worth mentioning: the glowing, five-star reviews you’ll see on this platform? Take them with a large pinch of salt. It’s painfully obvious many have been submitted by their own staff. Sadly, the reality behind closed doors tells a very different story.
Appalling service. No integrity, no accountability, and absolutely no care. Would not recommend to anyone who values the wellbeing of their loved ones.
Poor interaction with clients no encouragement. Extremely poor documentation, bad English from many staff, hard to make head or tail or information. Medication found on floor after staff visits.
Management deny any issues so get physical evidence as I did video and photos to prove how despicable and dishonest this company is to their clients.
ADVISE, DO NOT USE THIS SHOCKING BAD COMPANY.
Indiana is a place to be. My experience with this company has been a remarkable one. They offer the best training, quality care,promote equality and diversity, give their workers the opportunity to grow professionally and working together as one big family
Brilliant customer service. Caring and compassionate health carers.
Results oriented and professional team with dedicated and caring team members and management.
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