IndieMassive Opiniões 64

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys... Ver mais

Classificada 5 em 5 estrelas

These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalize... Ver mais

Classificada 5 em 5 estrelas

Very satisfied with Indiemassive! I did an extensive search when trying to choose a distributor and I am happy with my decision. Customer support is there main strength. Always answer within 24 ho... Ver mais

Classificada 2 em 5 estrelas

Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Ve... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Gestão e promoção musical

Escrito pela empresa

The all-in-one independent music ecosystem.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Was forced to use this platform for…

Was forced to use this platform for collecting royalties from my label. Have no idea how long will the payment to be processed , they are providing PayPal as a method of payment method and it should be easy since only an e-mail is needed but it took a week but nothing happened. Tried to write to their email but no one is replying as well. No idea what I should do next

14 de maio de 2026
Opinião espontânea
logótipo da IndieMassive

Resposta da IndieMassive

Hello,

We sincerely apologize for your experience and appreciate you bringing this matter to our attention.

We have contacted you directly via email to provide further clarification regarding the situation. Please check your inbox at your convenience, as we are committed to working with you toward a satisfactory resolution.

Kind regards,

The IndieMassive Team

Classificada 2 em 5 estrelas

Long response time to emails

Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Very disappointed. I also have had a number of logging in problems and clicking on the information of my releases with internal error service notifications popping up.

11 de maio de 2026
Opinião espontânea
logótipo da IndieMassive

Resposta da IndieMassive

Hello,

We are sorry to hear about your experience and appreciate you taking the time to share your feedback.

We have sent you an email with additional details regarding the matter and would welcome the opportunity to discuss it further. Please check your inbox when convenient, as we hope to address your concerns and work toward a positive resolution.

Kind regards,

The IndieMassive Team

Classificada 5 em 5 estrelas

Distribution Excellence

Having recently swapped to these guys, I've been impressed by their tenacity & willingness to help. Their turnaround speed too is impressive. Thank you 💖

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ever had a distributor where support is dreadful?

Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys at indiemassive have gotta be THE BEST support i've ever received often times emailing back within 30 minutes to fix something for me. absolutely AMAZING support at low rates too. Can't recommend this distributor enough, these guys are the real deal!

14 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best distributor I have ever worked with so far

I was recommended IndieMassive by a Redditor who swore up and down about this service, and oh my god, they weren't kidding. So far IndieMassive has been the best service when it comes to distributing my music. They have been super responsive, answered questions I may have, and despite my living across the ocean from where they are located, they have responded to me at consistent times every time.

I have some gripes with the system, but since they are using a whitelabel service, I won't critique them too harshly. I wish there were an option to opt in to sync licensing and YouTube content ID on particular projects, rather than it being a single option for YT music and the Content ID system. But other than that (again, not their fault, just the whitelabel service), I am grateful to be a part of the IndieMassive family!

11 de dezembro de 2025
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logótipo da IndieMassive

Resposta da IndieMassive

Hi there,

Thank you very much for the kind review! I would like to offer one piece of clarification, the system is actually 100% our own - we dont use any whitelabels. We are members of MERLIN, deliver directly to the DSPs and are actually a whitelabel provider to a number of distributors on the market.
If you wouldnt mind, I'd love to hear about your thoughts on our platform so that we can take them into account for improvement :)

Thanks a lot!

Alex

Classificada 5 em 5 estrelas

As a musician that had never released…

As a musician that had never released music by myself on streaming services it all seemed a bit daunting. After some research I ended up using Indiemassive and couldn’t be happier. Questions were answered within a day and any issues were promptly addressed and solved. My music was released at the exact requested moment and is currently on the requested streaming services without any issues. I will keep using Indiemassives services with confidence.

15 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent communication

Excellent communication, distro went extremely smooth - got everything i needed to understand answered. Deffo happy with the switch i have done.

3 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Run almost 1year and no royalties show…

Run almost 1year and no royalties show in account.
When ask the support , the support only still said calculate the royalty and the report of royalty also cannot be seen.

31 de maio de 2025
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logótipo da IndieMassive

Resposta da IndieMassive

Hi David,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience has not met your expectations, and we’d like to clarify a few important points.
First and foremost, please rest assured that any royalties generated by your content are entirely yours to claim. Our role as a distribution partner is to ensure that your releases are delivered to all selected platforms and that any resulting earnings are properly reported and paid out to you.
However, in certain cases, royalty reporting may be delayed due to platform-specific timelines or pending verifications, especially if the content is newly released or under review. Additionally, if any guideline breaches or copyright concerns are detected by platforms, royalty payments may be temporarily held — but we always inform our clients immediately and work with them directly to resolve such matters.
We truly want to help resolve your concern. If you haven’t already, please contact our support team at contact@indiemassive.com with the details of your account and release, and we’ll gladly investigate further and ensure full transparency around your royalty status.
Your trust is very important to us, and we’re committed to making things right.
Sincerely,
IndieMassive

Classificada 5 em 5 estrelas

We are a Band - akaOCDs

This company has been super for us. This company has been very helpful to us. We are a real band (akaOCDs) that writes, sings and produces our own music. We signed a contract a bit ago, and I have zero complaints. We bumped into a spelling error on a song, reported it from Nevada USA, and it was fixed immediately. We had a code error in a song title which was immediately fixed. We have had questions and all those questions were answered promptly and fully. This group of people have been a blessing, a TRUE blessing, to our band – Thank you IndieMassive from Nevada USA, sincerely, akaOCDs – a folk Christian Americana Band!

9 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super grateful

Getting in contact with IndieMassive has resulted in me getting my first thousands of streams with my label on both Youtube and Spotify. They managed me through everything and got me confident in my work. They also made it possible for me to network with bigger artist! Forever grateful!

15 de novembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

For months I have been unable to see…

For months I have been unable to see royalty information on individual releases. This is very problematic for collaborations and ultimately the reason why I cancelled my account. Not being able to export sales data to CSV was also a big issue.

8 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Looks like i have been scammed!

Sure most of the comments here are fake. I subscribed for a one year plan and i couldn't find a tab that makes you upload your music. Looks like i have been scammed.

13 de setembro de 2024
Opinião espontânea
logótipo da IndieMassive

Resposta da IndieMassive

Hi Charles,

Thanks for taking the time to leave a review.
If you have already purchased a subscription, then you were automatically granted access to the dashboard which allows you to upload music and manage your releases/royalties.

To access the dashboard and upload a release, simply go to the 'My Account' section.
There you will find 3 additional tabs labeled 'My Releases', 'My Royalties', and 'My Label'.
Within the 'My Releases' tab you will find a button that says 'Add a new release'.

All that said, upon searching, we were unable to locate any account, nor subscription with this name.
Could you please reach out to contact@indiemassive.com so that we can assist you properly with any issues you may be experiencing? Helping our clients and ensuring everyone is properly taken care of is absolutely paramount to us, so rest assured that we look forward to helping you with this.

Sincerely,
The IndieMassive Team

Classificada 5 em 5 estrelas

Amazing service and support!!!!

Great help from the IndieMassive people! Sem was an amazing help throughout the whole process. The level of customer support and communication was incredible and for the future business my choice is this company!!

3 de setembro de 2024
Opinião espontânea

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