I'm not a first time customer, but this will stop immediately. I get measured @ the Tysons Galleria, VA and the suits, and the pants (different order) are wrong. They attempted to fix them, but it did... Ver mais
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Leia as opiniões dos outros
Stephanie was incredible. First of all their suits are all amazing quality with so much customization. Best fitting suits I have. Customer service wise: I did have a rather weird tear that rip... Ver mais
Excellent service and knowledgeable input throughout the measurement appointment. Was not rushed, given clear options so I could make informed decision, and very personable. Though I only ordered a... Ver mais
Kai helped my son and I purchase a couple of suits and accessories. I wasn’t sure what to expect going in, but was pleasantly surprised by the experience. The service was great; friendly, no pressur... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Indochino was founded on the belief that you don't need to spend a fortune on custom clothing. We make high quality made to measure clothing – all for a perfect fit at a great price. Each garment is customized by you and delivered in just two weeks. Order online or at any of our North American showrooms.
Informações de contacto
Estados Unidos da América
- 1-855-334-0788
- help@indochino.com
- indochino.com
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Great Experience!
Kelly and Yolanda were extremely helpful in helping get my new suit fitted and picking the right fabric and customization for another order. I’ll definitely be coming back and recommending Indochino Dallas to friends!
Excellent customer service
Excellent customer service. All my questions and concerns were answered. And I was able to get two great looking suits.
Tons of options to choose from
The appointment went smooth. Was show many options and they took the time to make sure I picked out the right suit for me.
Great Experience
The tailor was VERY. Friendly ,helpful and knowledgeable !
I love working with Claire in Edmonton
I love working with Claire in Edmonton. She can be direct at times but thats part of the fun for me. She really knows her stuff and you can trust her advice. I have so far ordered perhaps 4 suits with her, several pairs of pants and a few shirts...
Very friendly
Very friendly, approachable, and knowledgeable staff. They make the experience fun and comfortable, exactly what you're looking for a fitting.
Fitting with Jimmy!
I recently had the pleasure of working with Jimmy at Indochino, and I can’t recommend them enough! From the moment I walked in, Jimmy made the suit fitting process an absolute breeze. Their professionalism and attention to detail were unmatched. They took the time to explain every step of the process, ensuring I felt comfortable and confident in my choices.
Jimmy’s expertise really shined when it came to recommending modifications. They provided thoughtful suggestions that truly elevated the final look of my suit. Whether it was the fit, fabric, or custom details, Jimmy’s advice struck the perfect balance between stylish and practical.
The entire experience felt personalized, seamless, and even enjoyable—something I didn’t think I’d ever say about suit shopping! If you’re looking for top-tier service and someone who genuinely cares about getting it right, Jimmy is your person. Thank you for making this such a great experience!
I wish I had found this place years…
I wish I had found this place years ago!
Great customer service. Carlos really took the time to explain things. I spent over an hour looking at fabrics and ended up buying three suits and five shirts.
Wish I had bought more!
I’ve been to the store before
I’ve been to the store before, but the last gentleman who helped me was the most knowledgeable expert I’ve met so far. He took the time to customize every detail of my suit and make suggestions to achieve the look I was seeking. I’m looking forward to the final result.
Sterling @ the Santa Clara location was…
Sterling @ the Santa Clara location was amazing to work with.
He explained the entire process and didn’t try to upsell me on anything.
His attention to detail and customer service is the reason I plan on becoming a regular customer.
Good experience and great service!
Set up appointment and they took me right away with no waiting. Spent a lot of time going over measurements, customizing suit and overall experience was great. Bishman Blanchard was excellent.
The suit was a fair price and the…
The suit was a fair price and the service was great! Victoria was very personable and made sure that my partner felt listened to, and that their own personal style was part of the suit. It was our first time shopping for a suit, and Victoria had a lot of great information and tips to give us. Overall it was a great experience and I would recommend it to others!
Anna helped us
Anna helped us. She was great by listening before answering and led us through the entire process calmly yet efficiently. We developed a comfortable rapport and even bantered back and forth.
Hard to believe the entire process costs near the same as an off the rack suit at other places. Very much worth the time and money.
The final fitting was with Alan and was less than ten minutes. Alan was also easy to work with.
Advice: set up an account online and follow the process for all the options you will have to choose. This makes the fitting much easier and and quicker even if you change your mind on some options.
Thanks.
The Little Things that Matter They were careful wi detail
They were careful with each detail. Friendly atmosphere. Knowledgeable of their craft. I was at the Dallas store close to downtown. If you want to try your first suit give them a try.
Friendly staff and provided good…
Friendly staff and provided good service while getting my new suit ordered.
Mondia was amazing
Mondia was amazing. She helped me pick the best style and fit and explained all the customizations with incredible patience. Abe made me feel comfortable and heard in all aspects of what I wanted for my suit
What a disappointment
I got my suit and the measurements are completely off! It's so bad that not even my tailor can fix it! It's definitely overpriced because the quality is pretty low and also the customer service is poorly! Now I don't know what to do! I just want my money back because that's fraud what they did
Every few years I try again
Every few years I try Indochino again, and each time I am disappointed. In my most recent experience, I bought and fully paid for a tuxedo, in their showroom, and received notification that it have moved to production, was non-refundable, etc. Then the showroom called to say they needed another $144 for “extra charges”. At this point I have choice but to pay, but I will never come back.
The staff took great care to explain…
The staff took great care to explain and assist in the many detailed choices. Beautiful women’s fabrics. Can’t wait to try the two suits I purchased.
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