I'm not a first time customer, but this will stop immediately. I get measured @ the Tysons Galleria, VA and the suits, and the pants (different order) are wrong. They attempted to fix them, but it did... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Stephanie was incredible. First of all their suits are all amazing quality with so much customization. Best fitting suits I have. Customer service wise: I did have a rather weird tear that rip... Ver mais
Excellent service and knowledgeable input throughout the measurement appointment. Was not rushed, given clear options so I could make informed decision, and very personable. Though I only ordered a... Ver mais
Kai helped my son and I purchase a couple of suits and accessories. I wasn’t sure what to expect going in, but was pleasantly surprised by the experience. The service was great; friendly, no pressur... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Indochino was founded on the belief that you don't need to spend a fortune on custom clothing. We make high quality made to measure clothing – all for a perfect fit at a great price. Each garment is customized by you and delivered in just two weeks. Order online or at any of our North American showrooms.
Informações de contacto
Estados Unidos da América
- 1-855-334-0788
- help@indochino.com
- indochino.com
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brandt is amazing!
Brandt was incredible! He has such good attention to detail and made sure we got every little thing we wanted for my partner’s suit. We would recommend him/Indochino for all custom suit needs.
Great experience for a custom suit
Great experience for a custom suit, Soma was awesome
Excellent experience
Excellent experience with Miguel! He was professional, helpful, and friendly! He made the entire experience feel very comfortable and listened to all of my needs! I highly recommend!
Victoria was absolutely great
Victoria was absolutely great. She is very professional, knowledgeable, with a great personality. She was a delight to work with and I loved all of her many recommendations!
Received my first suit from Indochino…
Received my first suit from Indochino and was extremely satisfied!! It is very hard to find a great fitting suit for women, but this company completely changes the game. The color and style options are endless. 5 stars - Highly recommend!
Never disappointed with Indochino
Never disappointed with Indochino, great selection, great prices, amazing customer service! Can’t recommend them enough!!
Indochino let you be you!
Mitch was very nice and listened to what I had to say then offered expert suggestions without being pushy. He worked quickly but was not in a rush and really valued my opinion, regardless how inexpert I am. They have so many customizable options that’re complimentary, it’s amazing !
Excellent customer service.
Vinny was great. Easy to work and squeezed me in on a work trip.
Renewed Interest
I began my journey with Indochino some time ago, but unfortunately, it got off to a rocky start. I had all but given up on my dream of wearing tailored apparel that made me feel confident. With low expectations, I decided to visit the King of Prussia (KOP) store, where I was fortunate enough to be paired with Skyander.
It cannot be overstated—Skyander is truly exceptional and exemplifies outstanding customer service. He asked thoughtful, skillful questions, carefully listened to my concerns, and guided the conversation toward the solution I was seeking. His honesty and openness stood out, making me feel confident in entrusting him with my needs.
When my remade pants arrived, they were almost perfect, needing only minor adjustments to the length and hip—issues Skyander had proactively pointed out during our initial consultation.
Thanks to Skyander’s remarkable attention to detail and dedication, my confidence in Indochino has been completely restored. I am deeply grateful for his expertise and support, and I will gladly continue working with him in the future.
Excellent service in measurement.
Excellent service and knowledgeable input throughout the measurement appointment. Was not rushed, given clear options so I could make informed decision, and very personable. Though I only ordered a sport coat, we did a full measure (including trousers) because I intend on ordering slacks and suits if I am pleased with the result. Nicely done and could not say enough about the young man that assisted me.
patient and kind staff
patient and kind staff, nice selection of fabrics and garment choices
I don’t know how the suit will turn out…
I don’t know how the suit will turn out until it arrives, but the showroom/measuring experience was great! Mitch was very helpful, gave me excellent advice, and was very friendly.
Great fitting experience
Great fitting experience. Having a bespoke suit and jacket that fits perfectly is such a revelation. And knowing Indochino has all my measurements so I can order suits, shirts and jackets that’ll fit is exciting.
Kelly at Indochino is great
Kelly was great to work with. She went through all my options and did a great job explaining proper menswear fit. Can’t wait to receive my new blazer!!
My entire experience at Indochino was…
My entire experience at Indochino was exceptional from start to finish. Ky was consummate professional, and made the entire process quick and easy. I will be returning this week the have two additional blazers made. I could not recommend Ky or Indochino more.
I recently visited your store in Indochino and was disappointed with the service I received. The staff member assisting me seemed unfriendly and indifferent, which made the experience less enjoyable.
I recently visited your Toronto yorkdale mall store and was disappointed with the service I received. The staff member assisting me seemed unfriendly and indifferent, which made the experience less enjoyable.
I’m sharing this feedback to help improve customer service, as I value your products and hope for better interactions in the future.
Chill, Simple, High Quality
The team at the Downtown Seattle location is great! I've worked with Meagan and Ivy so far. Both were super knowledgeable and helpful.
They can help women too!
I was nervous as a female getting a custom suit, but the process was easy and I’m so happy with the result. Helpful, knowledgeable service- ended with a tailor made suit that fits like a dream.
Great Experience
I recently went in for a final look appointment and Kelly was amazing! She was patient throughout the process and her attention to detail was excellent! I’m still waiting on the final product after alterations but I’m confident it’ll be close to a perfect fit. I highly recommend visiting the Dallas showroom location because you’ll be in good hands.
First time ever getting a custom suit…
First time ever getting a custom suit fitted, and I had a great experience at the Indochino here in Dallas. Damian was very thorough in walking me through all the customizations and sizings, and gladly answered any minor questions I had. Professional and knowledgeable. I felt very well taken care of. Highly recommend this shop 👍
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








