I have just received my first bespoke logo item of workwear. Lee has been fabulously helpful and professional. I'll be ordering from them again. Highly recommended.
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The Best! Overall, great experience and customer service from Courtney. She was quick with her replies and really helpful with our first order. She also kept us updated throughout the whole process... Ver mais
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Natalie goes above and beyond to keep over 400 Futaba staff in their company uniform.When there has been an urgent requirement our target date for delivery has always been met
A empresa respondeu
I came across Industrial Workwear when I was in need of a certain type of work trouser that most suppliers were having trouble sourcing. Helen was really helpful and was able to find me some alternati... Ver mais
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Informações sobre a empresa
- Loja de roupas de segurança e de trabalho
- também em
- Fornecedor de vestuário de protecção
- Loja de estampagem de roupa
- Loja de roupas de trabalho
- Loja de uniformes
- Serviço de bordados
Sobre Industrial Workwear
Escrito pela empresa
Our team have decades of industry experience and are passionate about keeping your workforce looking and performing their very best.
At Industrial Workwear we believe achieving that goes beyond just shipping products, so we also strive to help our customers reduce admin, save money and keep on top of their workwear and PPE procurement.
Informações de contacto
Unit 16 Consett Business Park, DH8 8BP, Co. Durham, Reino Unido
- 01207 509 717
- cs@industrialworkwear.com
- industrialworkwear.com
4,7
Excelente
763 opiniões
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Helen Bell at Industrial…
Helen and the team at Industrial Workwear are always helpful and professional. We at Quantum Controls ltd currently source a combination of everyday workwear items along with specialist PPE
In the event of needing an exchange ( e.g.size) their returns process works well too.
Ian Lippeatt ~ Material Controller QCL
28 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Ian,
Its brilliant to hear this. The whole team are constantly looking to improve our processes and it's great to hear that our hard work is paying off. I shall pass this on to Helen who I know will be chuffed to bits. Many thanks for taking the time to leave your feedback.
Kind Regards,
Ben
Great Service and Products
We have recently moved over to Industrial Workwear as our supplier for our staff uniforms. My contact, Helen Bell, is very efficient and helpful. My queries are resolved very quickly and it makes ordering uniforms for over 100 staff members very easy. Thanks a lot for your help Helen!
23 de julho de 2021
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Resposta da Industrial Workwear
Thank you for the review Lillian, it's appreciated. I've circulated the feedback internally and I'm sure Helen will be over the moon. We really appreciate your business and really look forward to working with you in future.
Kind regards
Shane
We have recently moved to Industrial…
We have recently moved to Industrial Workwear from another supplier and I can honestly say it was a great choice. The team have been helpful in helping us decide on the best choice of Uniform to meet our business requirements and Lauren has been an excellent account manager. We had a slight mix up on one item that was shipped in error. Lauren dealt with the replacement and return quickly and efficiently so it meant we were able to rollout our new uniforms to all our staff in time.
21 de julho de 2021
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Resposta da Industrial Workwear
Hi Simon,
Thank you for giving Industrial Workwear a chance to supply your workwear. I've circulated this review around the office and Lauren is over the moon with your kind words and so is the full team. Thank you for your business and I'm pleased we resolved the mix up to your satisfaction too.
Many thanks,
Shane
Outstanding Levels of Service
We have returned to Industrial Workwear for the supply of specialist GoreTex PPE for a number of years. Prices are always competative and customer service has always been excellent. Thanks
20 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hello Mark,
We genuinely appreciate your business and loyalty to Industrial Workwear, we're thrilled we've delivered a service which meets your expectations. I have circulated your comments with the team.
We look forward to working with you in future,
Thanks
Shane
Excellent customer service and products.
Excellent customer service and products. Helen goes the extra mile to assist with orders and is prompt in replies.
19 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Shaun,
We truly appreciate the kind review. I will make sure this is passed on to Helen who I know will be delighted to hear this.
Kind Regards,
Ben
Excellent
Excellent
We have used Industrial workwear for many years now, and the quality has always been great. Helen Bell is always very helpful, and knowledgeable about the products. The Industrial Workwear portal, is easy to use, time saving, and overall a great way to place orders.
would 100% recommend
19 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Lee,
It's always great when we hear of customers benefitting from the portal system. We understand the importance of simplicity and saving time when placing orders. Thank you very much for your kind feedback and for your continued custom.
Kind Regards,
Ben
Great Service Again!
Great service once again from Lauren McCabe and the team at Industrial Workwear. Due to demand and the volume of work at present, We made an order at very short notice which was delivered on time and in full for our Ops meeting.
Thank you.
19 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Chris,
It's always great to hear feedback like yours - especially on Monday's! We thank you for your business and for taking the time to leave your feedback. I will make sure this is passed on to Lauren who I know will be delighted.
Kind Regards,
Ben
I have used Industrial Workwear for…
I have used Industrial Workwear for many years an always excellent service. Helen, our account manager is always very helpful.
19 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Christine,
It's always great to read great feedback like this. We appreciate the time taken out of your day.
Thank you for your business over the years,
Kind Regards,
Ben
Lovely quality & fit for a reasonable price.
I've used Industrial Workwear as my PPE supplier for a few years and recommended them to my father to supply uniform for a restaurant he has just opened.
He's really pleased with the quality and speedy turn around. He and the staff alike have all given positive feedback on the fit and feel of the uniform. They posted the sample to him for approval with a pre-paid envelope to send it back, all very straight forward for someone not very tech-savvy!
15 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi there,
It's so great to hear that your father is reaping the benefits of the hard work our staff put in! We kindly thank you for your referral and appreciate yours and your father's business.
Kind Regards
Ben
Great company and product
Used Industrial Workwear a couple of times now and the service, quality of clothing and price are all great. Will definitely be using them now for all of our branded workwear requirements
15 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Joanna,
It's a pleasure to read your feedback - it's always great to hear that the effort we put into making everything hassle free translates into happy customers just like yourself.
Appreciate your business and look forward to working with you in the future,
Kind Regards
Ben
Always a pleasure
Always a great pleasure to do business with this company. Helen is always ready to help and quick to reply. Cannot fault one thing. Thank you Helen and team :-)
13 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Donna,
Thank you very much for your review, it is much appreciated. I will pass this on to Helen.
We appreciate your business.
Kind Regards,
Ben
Excellent customer service
Placed a small order for some workwear and a few of the items were incorrect. I made contact with the Customer Service department and explained the problem and they rectified the issue straight away and I received the correct items within a week. Excellent customer service
9 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Carly,
I'm sorry that we didn't get your order right first time but delighted that our customer services team were able to look after you. I've passed your kind words over to the team, thank you for taking the time to leave us a review.
Many thanks,
Shane
The workwear portal is so easy to…
The workwear portal is so easy to navigate and the quality of the products are fantastic, I would highly recommend Industrial Workwear. A big thank to Helen for your all your help and support.
8 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
What a great review to the end the day to, thanks for taking the time out Graham to write it. I've circulated your kind words.
Kind regards
Shane
H.D SERVICES LTD
Lauren has gone above and beyond in helping me to get the right PPE for our guys. Nothing has been to much trouble even though my requests at times were extremely vague. Lauren has always comes up trumps!
8 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Thanks for the fantastic review Elaine, so pleased to hear Lauren has looked after you. I have passed your kind words over to Lauren.
Thank you for your business, it's appreciated.
Shane
Quality garments and quick delivery
Quality garments and quick delivery. Our account manager Lauren was extremely helpful and responded to my queries quickly. Garments and embroidery great quality, will use again!
7 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hello there,
We are delighted to hear about your great experience ordering with us. I will also pass your comments on to Lauren who I'm sure will be pleased to hear this.
We appreciate your business.
Kind Regards,
Ben
Brilliant Service
Very smooth transaction, uniform arrived in good timing and had no issues whatsoever with the service.
6 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Josh,
Thank you for taking the time to leave us a review, thrilled to hear everything went smoothly. Thanks for your business, we really do appreciate it.
Kind regards
Shane
Absolute pleasure dealing with…
Absolute pleasure dealing with Industrial Workwear. We've used many other companies in the past for our clothing but IW have definitely been the best. Shout out to Lauren our Account Manager who is always so quick to get back to us!
5 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Sam,
It's brilliant to hear this, especially on a Monday. I will pass your comments on to Lauren.
We truly appreciate your time and business.
Kind Regards,
Ben
Excellent customer service gives me confidence.
Excellent customer service. Lauren in particular was very diligent in ensuring my order was correct professional and friendly
Will definitely use them again if only because of her!
2 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Steve,
It is great to read your review. We appreciate you taking the time aside to give your feedback. I have passed this on to Lauren who couldn't be happier with your comments. Appreciate your business.
Kind regards
Ben
A special thanks to Helen for the great…
A special thanks to Helen for the great support of our company clothing. We are very happy about the easy handling withhin the portal and the good procedure.
2 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi Thomas,
We are so pleased to hear that the portal is doing what it is meant to do for you! Many thanks for your feedback, I will pass this on to Helen who I'm sure will be thrilled to read.
Many thanks
Ben
Simple and easy to use portal for…
Simple and easy to use portal for ordering. Going forward it would be great to see choices of unusual sizes available, such as slim fit and extra long sleeve and leg. I would recommend Helen and the team to anyone interested in having company clothing.
2 de julho de 2021
Opinião espontânea
Resposta da Industrial Workwear
Hi James,
Thank you very much for taking the time out of your day to leave a review. We appreciate and take on board your feedback, I will pass this on to Helen.
Thanks again.
Kind Regards,
Ben
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