Fast delivery, great customer service. Highly recommended. Heaters are perfect for my needs, having WiFi and being able to set them using timers is very useful. I use a smart app to control the schedu... Ver mais
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Leia as opiniões dos outros
Service! It was fantastic - thank you very much indeed. Having chosen and bought the wrong heater, a phone call to Mohamed (customer services) sorted this out. He advised which one suited our requi... Ver mais
Have not tested the 1200W heater yet but on first impressions look to be well enough built. Installation was relatively straight forward, although the fasteners supplied to attach the bracket to the h... Ver mais
I normally don’t write reviews but needed to make an exception for IHS. I ordered two infrared round mirror heaters and got them shipped to Australia within 1.5 weeks. Altaf organised a quick delivery... Ver mais
Informações sobre a empresa
Escrito pela empresa
IHS is based in Bolton, Great Britain and started trading in July 2016. We have been quick to establish ourselves as one of the leading providers of Infrared Heating in the United Kingdom. Offering competitively priced products, strong product guarantees, the right product certifications and with a great UK delivery service, IHS is regarded as one of the best available suppliers in the market today of FAR Infrared Heating Panels. With our team of experienced staff and continued investment in research and development, we are confident that our products will perform to a very high standard.
Informações de contacto
Unit G10, Hartford House, Weston Street, BL3 2AW, Bolton, Reino Unido
- +44 0 1204 520544
- info@infraredheatingsupplies.com
- infraredheatingsupplies.com
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It is compact and fits the need in our…
It is compact and fits the need in our bathroom.
Brilliant company and heaters
Fast delivery, great customer service. Highly recommended. Heaters are perfect for my needs, having WiFi and being able to set them using timers is very useful. I use a smart app to control the schedules. They definitely save on energy costs.
very knowledgeable on products
very knowledgeable on products, excellent recommendations and cost effective, exactly what i required, would recommend without hesitation. returning customer
Good prices and fast delivery
Good prices and fast delivery. Had a question about installation which was quickly answered and solved my issues.
Good service all round.
The staff are friendly and really…
The staff are friendly and really helpful.
Mohamed helped us to calculate the size of heaters needed for our rooms as we chose infrared panels, these can be used on an app on your mobile. He has offered phone assistance if I struggle to connect them as I am not very technical.
Would definitely use in the future and will return if we decide to replace our existing heating with infrared panels.
Excellent service and very friendly.
Excellent service and very friendly.
Very accommodating with delivery.
I thought the service I received was…
I thought the service I received was excellent & efficient
I’ve had my infrared heater for 5 years…
I’ve had my infrared heater for 5 years and then the remote stopped working . Mohamed sent me a new one and talked me through setting up very patiently . It’s a great heater and looks great too . I highly recommend this company .
I don't even have the product yet, but 5*
I don't even have the heater yet, and I want to give this company 5 stars.
(I will update when I receive it)
In this modern enshitification era, these review sites have become a balance of 5's or 1's, with 3's being relegated to an unnecessary 'did their job ' -like status. It seems to be the only way to counteract poor services, slightly impacting their bottom line. But on the flip side, highlighting and promoting businesses that go above and beyond.
Mistakes happen, they're frustrating to say the least, but it's how a company deals with those mistakes that makes the difference.
In this case, it wasn't a very big mistake; a different, much larger corporate entity decided to charge me additional Tax on this item. Obviously, they're impossible to get a hold of, so I reached out to Infared to obtain further information as to why. Not only did they get back to me within minutes, after hours, but they also offered to refund the amount, and have done so before the heater has even arrived.
This is the mark of brilliant customer service, and upon this interaction alone, I would recommend this company to anyone looking for Heating Supplies.
Again, I will update when the heater arrives, but, for now, even if this thing turned up in pieces, I'd blame it on EdFex.
Advice and delivery was spot on.
Advice and delivery was spot on. Haven't had the appliance fitted yet so cannot comment on the item
Good product
Good product. Much more discreet than the panel heaters. 1800w is powerful - would suggest that it can heat larger areas than advertised
Wick prompt service by phone and…
Wick prompt service by phone and delivery was prompt!💪
Great product
Great product. Excellent delivery service. So far really impressed with the mirror
Top service
Excellent customer service and great products
Excellent customer service, incredibly quick dispatch and a fantastic product - far outdid my expectations. Couldn’t be happier and would highly recommend.
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