Very efficient service. I needed to replace a tyre after a puncture. I called Ingeni to understand the claims process and forms were sent to me an hour later. I completed the forms with supporting e... Ver mais
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Leia as opiniões dos outros
I took out Gap insurance with Ingeni when I bought my new car, unfortunately I was involved in a car accident and my car was written off. I contacted Ingeni and spoke with Oscar who was very helpful w... Ver mais
I had any unfortunate road accident which resulted in a badly damaged tyre and alloy wheel. Fortunately, I had taken out Ingeni insurance when I purchased my car. My claim for the necessary replace... Ver mais
A empresa respondeu
I have just taken out GAP insurance with Ash. He was very helpful, friendly and polite. Ash explained everything about GAP, he was very professional and knowledgeable. I am very happy with my experien... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
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Ash was entertaining very informative…
Ash was entertaining very informative patient and breakdown the information into simple information which I could understand very simple process on getting gap insurance with Ingeni

Resposta da Ingeni Services Group Limited
Needed alloy repair and tyre replacment
Needed alloy repair and tyre replacement , forms very easy to fill out , staff very helpful over the phone and via email.excellent service and would definitely recommend.

Resposta da Ingeni Services Group Limited
Prompt service and friendly helpful…
Prompt service and friendly helpful staff

Resposta da Ingeni Services Group Limited
Damaged tyre
Hello, we were very pleased with the way our claim was dealt with . We had a badly damaged tyre and staff member Oscar was superb, he helped us through the process. He was very helpful, polite and enthusiastic and reassuring. Many thanks.

Resposta da Ingeni Services Group Limited
GAP insurance
Great service from Ash on Friday. Very thorough with all information and any questions I asked.

Resposta da Ingeni Services Group Limited
Highly recommend
Highly recommend, 100% excellent team and company. Helped me a lot in the most difficult situation. I would say my special thanks to Oscar Fletcher.
This was the most difficult year and this company helped me a lot. Oscar is humble and very helpful person including whole team. I recommend to have this company for your difficult time.
Thank you

Resposta da Ingeni Services Group Limited
Outstanding customer service
Spoke to ashraf, he was eager to answer any questions and help with any requested i had, explained the policy and relevant information outstandingly, thrilled with my experience speaking with him. #givehimapayrise

Resposta da Ingeni Services Group Limited
Very clear and striaght forward no…
Very clear and striaght forward no messing about if i ever purchase another car with a option to have Gap insurance i will definitely look to go with ingeni.

Resposta da Ingeni Services Group Limited
Fantastic service from Ingeni
Fantastic service from Ingeni, I reported
My accident within 2 days it was booked in to be repaired. Very speedy & professional service provided highly recommend 5*

Resposta da Ingeni Services Group Limited
Very responsive service
Very responsive service and were quick to prompt me when I was being slow getting back to them. Excellent follow up and very polite and pleasant.

Resposta da Ingeni Services Group Limited
Clare was extremely helpful and made…
Clare was extremely helpful and made the experience as stress free as possible. I am very pleased I took out Ingeni gap insurance on my car.

Resposta da Ingeni Services Group Limited
Ashraf!
Ash - What a Legend! Clear and concise information with no pressure to purchase.

Resposta da Ingeni Services Group Limited
Excellent customer Service
This is the first time I have had to use ingeni services and I highly recommend their service. Excellent customer service, easy to complete the claims form and decision was made really quickly.

Resposta da Ingeni Services Group Limited
Very professional service
Very professional service. Prompt turnaround from claim submission to approval.

Resposta da Ingeni Services Group Limited
Positive and fast result.
With my responsive evidence as required of my incident, Ingeni have been very fast in their reply and positive action. Reported on the 23rd, I filed forms on the 25th, and claim accepted on the 26th. Although I have to admit at this early stage, payment has not yet been received, and is scheduled within 30 days. I'm happy with the outcome.
Ingeni have been very easy to deal with.

Resposta da Ingeni Services Group Limited
Brilliant Service and Great Communication
Had a fantastic experience with Ingeni. Ashlea helped me with multiple claims and was incredibly patient while I was abroad for several months. She handled everything professionally and waited for me to get back to finalize the paperwork. A huge thank you to Ashlea for making the process so easy and stress-free.

Resposta da Ingeni Services Group Limited
I received a call from Ash
I received a call from Ash, he was very welcoming and explained everything thoroughly. A great asset to the team.

Resposta da Ingeni Services Group Limited
Highly Efficient Service
Sophie and team at Ingeni incredibly efficient and my car is now booked in for the alloy wheel repair within the hour.

Resposta da Ingeni Services Group Limited
Excellent Service.
Excellent Service.
The company representative was extremely patient and polite, listened carefully and was easily able to explain when I became confused over what was being covered.
1. This person showed great patience whilst I was waiting to pick up my new care due to a technical hitch which occurred through poor communication between the Garage Salesperson and myself.
2. He listened, (almost unheard of these days), and was keen to help where he could.
3. Gave clear information and repeated certain aspects of the conversation to clarify that he had taken down the correct details.
Unfortunately I couldn't give a five star rating though as I hadn't been asked about how I wished to be addressed so the documentation now reads Mrs rather than Reverend or Miss, either of which would have been preferable.

Resposta da Ingeni Services Group Limited
The team who dealt with my case they…
The team who dealt with my case they were really helpful and I’ve had a very positive experience with GAP so far. They’ve been professional, responsive, and clear while dealing with my case.

Resposta da Ingeni Services Group Limited
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