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Ink Today Opiniões 

12
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TrustScore: 3 em 5

3,1

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3,1

Aceitável

TrustScore: 3 em 5

12 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(12)

12 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Don’t treat their customers well when they make a mistake

Bought a custom tattoo - which is not cheap. Something went wrong at their end and it took weeks to arrive from China, (which is where they actually are made).
They say it may take 2 weeks. This was more like 4.

Unfortunately this was too late for the event I wanted it for so I now have a useless tattoo sitting in an envelope.

They were unwilling to issue a refund or even a replacement custom tattoo to make up for it, despite knowing they had a problem at their end.

I wouldn’t recommend them. They don’t treat their customers well.

17 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Good customer service

After receiving only one tattoo when I ordered two Ink Today customer services put it right by sending me the one which was missing.
I used the sample/tester 'art fades' and it lasted two weeks even having been in a swimming pool most days.
Thanks for sorting and I will save it for my next holiday.

29 de maio de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

Hi , Thank you so much for your amazing review — it truly means a lot to me! 💛 Paulina

Classificada 3 em 5 estrelas

Rubbish customer service; nice tattoos

Really liked the tattoos. They were easy to apply and lasted just over a week. Shame we only received two out of the three tattoos that we ordered and when I tried contacting the company there was no reply at all. Shame really as we would have liked to get more of the tattoos but with customer service like this I don't think we pay anymore.

28 de abril de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

Hi,

We’re truly sorry to hear that your experience didn’t meet your expectations.

Could you please send us an email at support@ink-today.com with your order number and copy/paste your review? Paulina, our Satisfaction Team Member, never lets a customer stay unhappy 🙂

Once everything is resolved and you’ve received (and hopefully enjoyed!) your tattoo — maybe even once it’s on your skin 😊 — we would really appreciate it if you’d consider updating your review.

We really appreciate you taking the time to share your feedback, and we’re committed to making this right.

Thank you,

InkToday Team

Classificada 5 em 5 estrelas

I love my little Dino friend

I love my little Dino friend. Great for planned trips with friends without having to commit long term to a permanent design.

8 de maio de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

Hi, Thank you so much for your amazing review — it truly means a lot to me! 💛 Paulina

Classificada 1 em 5 estrelas

Bought these in April for a holiday…

Bought these in April for a holiday tomorrow. As they don’t last long thought it best to wait until the 11th hour. Unpackaged and only one design. I ordered two designs and only one was shipped.
Tried to contact the Company but it was a ‘noreply’ email.

4 de maio de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

Hi,

We’re truly sorry to hear that your experience didn’t meet your expectations.

Could you please send us an email at support@ink-today.com with your order number and copy/paste your review? Paulina, our Satisfaction Team Member, never lets a customer stay unhappy 🙂

Once everything is resolved and you’ve received (and hopefully enjoyed!) your tattoo — maybe even once it’s on your skin 😊 — we would really appreciate it if you’d consider updating your review.

We really appreciate you taking the time to share your feedback, and we’re committed to making this right.

Thank you,

InkToday Team

Classificada 5 em 5 estrelas

Best Tattoo

The tattoo could have become a lil bit more dark, but overall it is still lasting after one week, it’s gorgeous and I really love it.

17 de abril de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

Hi Alice, Thank you so much for your amazing review — it truly means a lot to me! 💛 Paulina

Classificada 4 em 5 estrelas

Finally really pleased

New review finally recieved my order and really pleased with it it is bespoke too and has worked really well
I would order again but be mindful it takes a while to get end product but worth it in the end
Very easy to apply and great results
Ref Paulina as requested

31 de março de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

Hi, Thank you so much for your amazing review — it truly means a lot to me! 💛 Paulina

Classificada 1 em 5 estrelas

Appalling service

Appalling service, customised tattoo ordered on 27th Feb and still not received on 28th March- just emails from ‘Paulina’ telling me the order is on the way. Explained I had wanted the item for a funeral, requested a refund, just more empty platitudes and then my last email was undelivered. Do not order from this company

Edited on 31 March to say that the company asked me to submit my phone number to further discuss my order and consider changing my review ‘once I receive the order’. I have not yet received the order, or any contact from Ink Today. My emails now bounce back. I have requested a refund but am batted away

Update 4th April
A response to my many emails tells me yet again that my order is in production and will be 3-4 days before it is sent. I have asked to cancel and receive a refund on multiple dates but always receive this reply.

Do not waste your money and time ordering with this company

28 de março de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

We’re truly sorry to read your experience and understand your frustration, especially given the context of your order.

Your order is a custom tattoo, which requires a dedicated production process before shipping. As indicated on the product page, a dispatch date is provided prior to purchase, and at the time of your order (February 27th), the estimated delay was 27 days.

We also want to be fully transparent: as of today (March 28th), your order has not yet been shipped, which means we are a few days behind schedule. Your parcel is now scheduled to be dispatched this Tuesday.

To sincerely apologize for this delay, I have personally asked our production team to add an extra tattoo to your order at no cost.

We’re also sorry if the initial timeline was not visible enough — we are continuously working to make this clearer.

Regarding your messages, we’re here to help and would really like to resolve this properly with you. I invite you to reply to my previous request with your WhatsApp number, so we can assist you more efficiently and answer any remaining questions.

Once you receive and try your tattoos, we would truly appreciate if you could update your review.

Thank you for your patience

Classificada 1 em 5 estrelas

Items have not arrived/No update

Ordered two customised tattoos on 7th of March and have not heard from anyone since. I have contacted the email on their website but still no response. I hope someone can look into this as this is a recurring issue of this store.

27 de março de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

We’re truly sorry to read your experience and understand your concern.

Your order is a custom tattoo, which requires a dedicated production process before shipping.
As indicated on the product page, a dispatch date is provided prior to purchase, and at the time of your order (March 7th), the estimated delay was around 23 days.

Your parcel is scheduled to be dispatched this Tuesday. To apologize for this experience, I have asked our production team to add an extra tattoo to your order at no cost.



Regarding your messages, we are up to date on our replies. Could you please check your spam/junk folder, as our emails may have landed there?

If you still can’t find them, we kindly ask you to reply to the information request we sent via Trustpilot with your email address and phone number, as we are currently unable to match your order with your Trustpilot username.

We’re here to help and will make sure everything is resolved quickly.

Thank you for your patience,

Classificada 5 em 5 estrelas

Ordered a good few tattoos to try out

Ordered a good few tattoos to try out. Took just over two weeks to come but I am happy with them. I was missing one and when I messaged them they replied that night (different time zone) but they were straight on it and within two days said they were posting it out but it turns out it was just in a separate package and I got it yesterday. Paulina was a great help.

23 de março de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

Hi Lisa, Thank you so much for your amazing review — it truly means a lot to me! 💛 Paulina

Classificada 1 em 5 estrelas

Terrible!

Terrible!! Lasted less than 24 hours. Followed instructions. Didn’t even become darker. Total waste of money. No response to my email

2 de janeiro de 2026
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

Hi Sarah,

Oops — that’s not good!!

When this happens, we always give the same answer: we’ll send you a new tattoo for free so we can make it work properly on your skin.

Our goal is to have clients who enjoy using our tattoos every month, not just one-time customers.

So let’s make it work on your skin!

Sometimes this can happen if the tattoo is applied on a very dry area (under the feet, for example).
In that case, our natural ink may not penetrate well enough, which makes the result lighter.


It also happens that some clients forget to remove the protective film 😄

Could you please send us an email at support@ink-today.com?

Unfortunately, we didn’t receive your previous message, and since we have quite a few Sarah W. in our client list, we’re having trouble finding you.

Looking forward to hearing from you!

InkToday Team

Classificada 1 em 5 estrelas

Some tattoos are missing from my package!

Hello,
I ordered three tattoos (order #1135).
I received my package, but it only contained one tattoo!
I already sent an email 10 days ago but still no answer!

19 de novembro de 2025
Opinião espontânea
logótipo da Ink Today

Resposta da Ink Today

Hi

Oops, really sorry about that.

Can you tell us which tattoo is missing ?

We will of course send it to you and x2 it !!

I checked and we do not have received your 10 days email. I created one SAV ticket and sent email to you at contact@stephanemattern.com

Team InkToday

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