Bonjour j’ai effectivement bien reçu ma montre connectée mais en ayant lu la notice elle n’est pas étanche du tout contrairement à ce qu’il était indiqué sur la présentation du produit. Je demande... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Publicité mensongère. Article affiché à 39,95€ (bracelet anti moustiques) mais facturé 119,85. Impossible d'annuler la commande ou de se rétracter alors que c'est une obligation légale. J'ai effectu... Ver mais
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Pour 100 euros je vais avoir 2 montres qui me donnent des, rznseigbzlets intéressants à tout moment.. Je fais quand même vérifier la glycemie régulièrement
A empresa respondeu
I have just received my order from Inovations NZ ,I am absolutely thrilled ,very speedy delivery, excellent packing and fantastic products.I would recommend Inovations .Jan Williams My order was a set... Ver mais
Informações sobre a empresa
Escrito pela empresa
the company has become a prominent distributor that specializes in well-being products, medical devices, novelty items and promotional/incentive products in the world. With one of our major branch division Innovations Shopping, we have been able to service and supply some of the largest retailer’s platform and companies in the world.
Informações de contacto
Hong kong, Hong Kong
- support@innovations-shopping.com
- innovations-shopping.com
3,4
Aceitável
105 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Très mauvais achat.
Très mauvais achat.
Après avoir fait le tout de la planète, la montre
"fitness tracker" ne fonctionne pas. Je n'arrive même pas à régler l'heure ni la date.
Fuyez bonnes gens !
7 de dezembro de 2022
Opinião espontânea
Resposta da Innovations Shopping
Bonjour,
Pour régler l'heure vous devez télécharger l'application " runmifit " sur votre téléphone.
N'hésitez pas à nous contacter si vous avez des problèmes pour paramétrer votre montre.
Cordialement
Léa
Un site arnaqueur à éviter.
Un site arnaqueur à éviter.
J'ai acheté Une montre connectée à un prix de 59€ plus les 9€ de douane.A la fin je reçois une montre qui coûte même pas 15 €(c de la MRD)
Je me suis fais avoir !
29 de novembro de 2022
Opinião espontânea
Resposta da Innovations Shopping
Bonjour,
Pouvez-vous nous envoyer la facture des frais de douane que vous avez du payer afin que nous puissions vous rembourser les 9 euros. Vous n'auriez normalement pas du avoir de droits de douane à payer.
Dans l'attente de vos informations
Cordialement
Léa
Montre
Bonjour
La montre intelligente ne fonctionne pas
J’ai enfin eu un interlocuteur qui m’a répondu et envoyé des photos par mail pour l’utilisation de cette montre
Merci Bruno
22 de outubro de 2022
Opinião espontânea
Resposta da Innovations Shopping
Bonjour,
Quel est exactement le problème ? La montre ne charge pas ? Vous n'arrivez pas à paramétrer la montre ? Avez-vous télécharger l'application " Runmifit " sur votre téléphone ?
Dans l'attente de vos informations
Cordialement
Léa
Bin sehr unzufrieden mit der Handhabung der Reklamation. Nie wieder dort was bestellen. Fake. Fake. Fake.
Bin sehr unzufrieden mit der Handhabung der Reklamation. Habe das Produkt (Fitnessuhr) nach Reklamation auf Wunsch von Innovationsshopping am 1.7.2021 nach China gesandt, habe nie eine Antwort erhalten. Würde nie wieder bei Innovationsshopping was bestellen. Ist der größte Sauladen den ich je kennen gelernt habe.
25 de novembro de 2022
Opinião espontânea
Companies support email address non existent
This company has a support email address but they do not reply to emails. I requested a cancellation of my order and a refund. My request ignored and item was still sent. Now when it arrives I have to return it when they didn't need to send it at all. All I want is a refund. Seems impossible. Item will be returned with or without the refund. Not a good experience at all.
9 de novembro de 2022
Opinião espontânea
Resposta da Innovations Shopping
Hello Vicky,
Can you give us the tracking number of your return so that we can locate it and thus process your refund.
Waiting for your information
Best Regards
Léa
MISE EN DEMEURE
J'ai envoyé ce jour à cette société, une mise en demeure de me rembourser sous 48 heures !!!
Je me ferais un plaisir de porter plainte et encourage tous ceux qui sont dans mon cas de faire de même.
José
5 de junho de 2022
Opinião espontânea
Resposta da Innovations Shopping
Bonjour José,
Vous avez 30 jours après la réception de la commande pour faire une demande de remboursement.
Cordialement
Léa
Don't waste your money
I bought the plug in wall heaters last December. They do not work - it is a con. I tried to return these and after jumping through lots of hoops, I posted them back in January 2022 - recorded delivery. They got returned to me a month ago - as the Chinese Governement refused entry. Seriously - do not buy from this company - save your money and your time - they are a con...
Date of experience: 21 August 2022
Edit
Reply from Innovations Shopping
29 Aug 2022
We are sorry that your return has been blocked by Chinese customs. Can you give us the tracking number so we can check?
Tracking number = RN 50451262 7GB and RN 50451263 5GB ... I spent a lot of money buying your rubbish (c**p) heaters - and then a lot of money paying for them to be returned to you tracked and insured - so I want my money back....
8 de dezembro de 2021
Opinião espontânea
Resposta da Innovations Shopping
Dear
We are sorry about the unpleasant experience you have encountered.
Please be informed that due to incomplete details, we are unable to find your order in our system.
It will be great if you contact us with the order details i.e, Invoice number, Full name, and email address used when ordering by email at care@urpurchase.com Also, add Trustpilot reference number in your reply.
Kindly give us a chance to address your concern and provide the best possible resolution to you.
Warm regards,
Line
Translator, une arnaque innovations-shopping
J'ai commandé et payé un translator 94,50 €. J'ai reçu un numéro de commande pour un bracelet anti moustiques 39,50 €. J'ai envoyé un mail pour signaler ce problème. On m'a envoyé un translator qui est incompatible avec mon tel. Et qui n'a rien à voir avec celui que j'ai commandé et payé. Impossible de l'utiliser. Je n'ai pas eu de facture donc je ne peux pas me le faire rembourser. Cette société Innovations-shopping est une arnaque.
29 de agosto de 2022
Opinião espontânea
Resposta da Innovations Shopping
Bonjour, Il y a eu effectivement une erreur lors de l'envoi de votre commande ( MoskitoPro )et vous nous l'avez signalé. Nous vous avons immédiatement répondu que c'était une erreur de notre part et vous avons envoyé immédiatement le traducteur. Nous vous avons envoyé le dernier modèle qui est plus performant.
Excellent produit. Efficacité garantie
Excellent produit, efficace contre les moustiques. Je recommande
31 de julho de 2021
Opinião espontânea
Resposta da Innovations Shopping
Bonjour Gigi
Merci beaucoup pour ce commentaire.
Pour nous, la chose la plus importante est la satisfaction du client.
Nous sommes heureux de savoir que vous êtes satisfait de votre achat et que les moustiques sont devenus un souvenir.
Nous espérons que tout se passe bien pour vous
Cordialement
Léa
I haven’t used it but once but it…
I haven’t used it but once but it seemed to work. In order to keep it from falling off while wearing, use the provided band to hold it in place.
15 de junho de 2022
Opinião espontânea
Resposta da Innovations Shopping
Hello,
We want to apologize for the experience you have had with the order.
We have forwarded your request regarding the problem to the appropriate department.
You will receive an email from them shortly. Please be assured that we will do our best to help you out.
If you have additional questions, you can contact our support team by email at support@innovations-shopping.com
Our email support is available 24 hours a day.
Sincerely,
Noémie
Impossible to choose the color and…
Impossible to choose the color and delay in delivery. the bracelet works well
7 de junho de 2022
Opinião espontânea
Resposta da Innovations Shopping
Hello,
We want to apologize for the experience you had with the order.
Due to high demand the only bracelets available at this time are black.
If you have any additional questions, you can contact our support team via email at support@innovations-shopping.com
Our email support is available 24 hours a day.
Sincerely,
Noémie
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