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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

This is a review of Internations as it is today. I've been a member on and off for 10 years, I have also been an Ambassador, and I have attended events all over the world. Recently they have s... Ver mais

Classificada 2 em 5 estrelas

There isn't enough oversight. Some people are hosting profit making events and I didn't think that was allowed. When I sent in a complaint through customer service on the website I did not receive a r... Ver mais

Classificada 1 em 5 estrelas

i had a 1 year membership but dont go anymore so let my subscription end without paying for another...now all i get is emails threatening debt collectors if i dont take out another subscription......i... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I have tried two times to get a member. First time the request was decliened within two minutes (13.07.25) . Looks like a robot is reviewing the requests. After second request rejection (15.97.25) I... Ver mais

A empresa respondeu

Informações sobre a empresa

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Escrito pela empresa

With more than 5.2 million members in 420 cities around the world, InterNations is the largest global network and information site for people who live and work abroad. InterNations offers global and local networking both online and face-to-face at more than 6,000 monthly events and activities. Online services include country and city guides created by a team of professional writers, guest contributions about life abroad, and forums to help members with topics such as local housing and searching for jobs. InterNations is primarily a community for expats, but also global minds. As a community of trust, membership is by application only.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

Man kommt nicht in sein Profil

Man kommt nicht in sein Profil, um sein Account wieder zu löschen, wenn man nicht zahlendes Mitglied ist. Es kommt ständig eine Fehlermeldung, obwohl man angemeldet ist. Meine Bewertung: "0 Sterne".

6 de abril de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Meila,

Thank you for your feedback.

If you are experiencing issues with your login or need help with deleting your account, please contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

I requested cancellation of my…

I requested cancellation of my membership in 2023, however it has still not ben registered nor accepted by Internations, until this day. I finally got confirmation that they cancelled my membership.

This is a deceitful and stealing organization with events that are mediocre at best. They have no interest in actually encouraging connections, but are merely focused on grabbing money from its members.

I would not suggest anyone ever to sign up with this organization. A complete waste of time and money

2 de abril de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Jonas,

Thank you for your feedback.

Our members can comfortably manage their membership and subscription in their account settings at any time, including canceling their membership. Of course, our Community Support Team will also assist with such requests. In any case, a successful cancelation is confirmed via email.

If you have any questions about request or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

I’ve had a frustrating experience with…

I’ve had a frustrating experience with InterNations regarding their membership policies. After facing an issue with refunds and cancellation, I attempted to contact their support team multiple times—only to be met with complete silence.

It appears that once a customer raises concerns related to refunds, the platform becomes unresponsive. This lack of transparency and accountability makes me question the platform’s integrity.

For a service that promotes global connection and community, it’s disheartening to see such poor communication practices. I would caution others to be mindful of this before committing to a paid membership. A genuine platform should prioritize its members' concerns, not avoid them.

I hope InterNations improves its customer support moving forward.

31 de março de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear lj,

Thank you for your feedback.

While our reply times may vary based on ticket volume, we can assure you that we reply to every request concerning any topic.

We apologize for the delay and thank you for your patience.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

Making expats feel unwelcome since..

Declined membership without providing a valid reason. Way to pursue your mission of making expats feel welcome 🙌

30 de março de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Jonathan,

Thank you for your feedback. We appreciate your interest in joining our community and are sorry that your application was declined.

To ensure that InterNations remains a community of trust, each registration goes through an approval process. Our team carefully examines each application in order to make the right decision about who should become a member of our international community. Unfortunately, we can't give detailed information on why a specific request was denied.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

Is this moderator a case of "Not Fit for Purpose?"

The intellectual gravitas of those who participate in the discussions I've participated in are most suited to a classroom of 8 year olds! If as I did, you run foul of the moderator (who displays all the talents of an insecure and controlling personality) for whom any comment that falls outside of her narrow purview is met with unwarranted and quite frankly offensive responses. She blocked my use of the "Hand Emoji" and then criticizes me for not using it! She is only comfortable when handling comments which clearly demonstrate that the questioner displays little or no knowledge of the subject under discussion and then accuses me of posting messages which are "demanding and aggressive," i.e. I pose challenging questions for which she has no cogent response. Ironically the subject matter, the Moral Compass is a subject that I have studied for decades and yet the moderator in this case displays all the characteristics of one for whom the meaning of which completely eludes her! Her reaction is to block my comments and also, not unsurprisingly has banned me from her discussion platform! Classic case of "If you can't stand the heat, get out of the kitchen!!"

26 de março de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear David,

Thank you for your feedback.

We're a bit unclear what or whom you are referring to by "discussion platform" or "moderator". InterNations is an expat community.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

Can't join because of country of…

Can't join because of country of origin. What a joke of a website

18 de março de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Mz,

Thank you for your feedback.

To ensure that InterNations remains a community of trust, each registration goes through an approval process. The country of origin is not a factor in the process, though. Our team carefully examines each application in order to make the right decision about who should become a member of our international community.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

Decline of membership

I was a member of Internations for many years and attended their events in Moscow occasionally. In 2022 I moved to Portugal and found that my account with Internations was no longer recognised and I tried to register again. And got the message that their admin rejected me, because they care a lot about who joins their community! Guys, I completely understand that you "shut down" your activities in Russia back to 2022. But if you think you can impose "personal sanctions" against me just because I'm Russian and was born in Moscow (the only information you asked for when I registered) - you're not an "expat community", you're "the community of prejudiced opinions", and I'd like to stay away from such a community, indeed.

15 de março de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Marina,

Thank you for your feedback.

To ensure that InterNations remains a community of trust, each registration goes through an approval process. The country of origin is not a factor in the process, though. Our team carefully examines each application in order to make the right decision about who should become a member of our international community.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

I keep receiving emails for many years…

I keep receiving emails for many years after unsubscribing at least 20 times & sending emails telling them to stop.
They are pests and leave me no choice but leave a bad review. Maybe now you’ll stop with constant emails??

14 de março de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Ante,

Thank you for your feedback.

You can unsubscribe from notifications at any time. Information about it can be found in our FAQs, here: https://support.internations.org/

If you have any questions or further feedback, you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

Good concept; terrible execution

The idea of connecting expats is great, but my experience with this platform has been extremely disappointing.

I signed up based on a recommendation. Within minutes, I got a message from a young woman (not an admin) saying “hi.” Strangely, she isn’t listed in the app’s directory or on social media under that name, which seemed suspicious. I asked both global and local admins if this was common—no response.

Next, I signed up for a local lunch event. When I arrived, I found out the venue doesn’t even open for lunch.

After that, I couldn’t access the app/website. I tried resetting my password over 10 times—no reset email. I emailed admin 5 times—no response.

Out of frustration, I messaged one of the founders, Malte Zeeck, on LinkedIn. The next day, I got a response from Christian Hegemer, who explained they were having technical issues and invited me to rejoin. I tried 4 times, but each time my application was declined. I emailed admin another 5 times—still no response.

It’s now March 12, and my first email about these issues was on February 16—almost a month ago.

Besides that, the app’s messaging function is slow, and I can’t comment on the quality of events because the one I signed up for never happened.

Even if they are having technical issues, how can you trust them with payment details when they can’t fix this in a month and have zero customer service?

I completely understand and appreciate that they have some form of screening of members. I'm just a bit confused how I can be accepted as a member (and they take my payment details!), Christian tells me they were hacked, so I need to reset my account and then they decline my membership application. Something just doesn't add up.

12 de março de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Mark,

Thank you for your feedback. We regret to hear about your experience. To ensure that InterNations remains a community of trust, each registration goes through an approval process. Our team carefully examines each application in order to make the right decision about who should become a member of our international community.
Our Community Support Team will get back to you about your account shortly. We apologize for the delay.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

AN ABSOLUTE SCAM!!

AN ABSOLUTE SCAM!!! DO NOT EVER USE THIS APP OR PAY THEIR MEMBERSHIP FEES!
My account got HACKED as soon as I paid the 6 months membership fee on their APP, and I sent at least 10 times of Password Reset request, 0 response from their website or customer service team. WTF I'm going to report this APP / Organisation to my bank for financial FRAUD asap!!

3 de março de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Alissa,

Thank you for your feedback. We're sorry to hear about the issues with your account. I can assure you that we investigate any alleged security breach thoroughly, and our team will get back to you shortly if you already contacted them.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

Scam and it seems to be very difficult…

Scam and it seems to be very difficult to delete your acount. However, never go for a paid profile ...

4 de março de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Joe,

Thank you for your feedback.

Members can cancel their subscriptions and/or close their accounts through their account settings at any time. Details can be found in our FAQs, and our support team will be happy to provide assistance as well.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

I would like to share my deeply…

I would like to share my deeply troubling experience with InterNations. During several events organized by this platform, I encountered inappropriate behaviors from certain participants, including harassment and unsolicited physical contact. These incidents have created an unhealthy and unsafe environment for members, particularly women.

Moreover, several of my friends have also been victims of such misconduct and have chosen to unsubscribe from the platform, disheartened by the lack of measures taken to ensure participants' safety. It is concerning that these behaviors appear to be tolerated, or even ignored, by the organizers.

I strongly advise against using InterNations for anyone seeking a safe and respectful network. The safety and well-being of members should be an absolute priority, which does not seem to be the case here.

1 de março de 2024
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Stéphanie,

Thank you for your feedback. We're sorry to hear about your experience. Our goal is to create a safe space, where every member of our community can feel comfortable. We want InterNations members to feel safe both when using the platform and while attending InterNations Official Events and Activities.

If you ever encounter someone who is violating one of our guidelines again, please submit a report to our Integrity Team. We will investigate the issue and take appropriate action. We have a dedicated feature in our service for exactly that purpose.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 3 em 5 estrelas

It’s okay but can you please make…

It’s okay but can you please make desubscription easier ?

I just don’t wanna log in to do so .

Also , sooooo many email notifications …

11 de fevereiro de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Dilan,

Thank you for your feedback. We're sorry to hear that you found it hard to unsubscribe. Generally, members can easily manage their subscriptions in their account settings. If you have any issues or questions please don't hesitate to contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 5 em 5 estrelas

Supports

Hai, I was facing an issue with my registered email id. Long time in trouble. Later few email communications has made with the official MARCEL, the problem permanently solved. Now I am again enjoying the InterNations plat form. Special thanks to Marcel & team InterNations for understanding & help as an old member. And appreciated the security measurement of the member credentials as well. All the Very Best.

24 de janeiro de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Firoz,

Thank you for your feedback. We're glad to hear that you're able to log in and enjoy the community life again.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 5 em 5 estrelas

Refund on membership overpayment

I obtained a refund on a membership overpayment and Roxana was understanding and efficient

9 de janeiro de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Alexandra,

Thank you for your feedback. We're glad to hear that we could solve the issue.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

Fake-Profile und Love-Scam

Ich war einige Wochen zahlendes Albatross-Mitglied bei Internations. Habe eine Silvester-Party besucht, die ganz nett war. So weit, so gut...
Aber:
Solange ich zahlendes Mitglied war, habe ich haufenweise Nachrichten von jungen, attraktiven Frauen bekommen, die angeblich in New York, Paris etc. arbeiten und "demnächst nach Zürich zum Skifahren wollen" und deshalb nette Kontakte suchen. Die Dialoge verlaufen immer gleich, nach kurzem Small Talk wird nach Telefonnummer/WhatsApp gefragt. Habe mir mal den Spass gemacht, die Profile zu recherchieren: Es handelt sich um offenbar gestohlene Profile von tatsächlich existierenden Personen. Beispiel: Foto und Arbeitsstelle passen zu einer Frau, die in New York arbeitet. Die Person auf Internations wohnt aber angeblich in Paris, arbeitet aber für die Firma in New York und gibt als Office-Standort natürlich das an, was auf Google findbar ist. Allerlei Lügengeschichten, sobald man nachforscht. Also Fazit: Love-Scam, Fake-Profile, um zahlende Mitglieder bei Laune zu halten. Das ist ein No-Go und mit den gestohlenen Profilen am Rande der Legalität.
Auch interessant: Sobald ich meine zahlende Mitgliedschaft beendet habe, habe ich nun seit Wochen keine einzige Nachricht mehr bekommen, haha. Alle offenen Dialoge endeten abrupt, keine neuen Anfragen oder Nachrichten. Ein Schelm, wer Böses dabei denkt?! :)
Fazit für mich: Tolle Community-Idee, sicherlich viele nette und authentische Mitglieder, tolle Events und eine lebendige Community. Aber man tut eben alles (und so dumm und offensichtlich gefaked), um die Mitglieder zum Zahlen zu bewegen. Schade und ärgerlich! Wenn das nicht so wäre, würde ich gerne sogar weiter einen Mitgliedsbeitrag zahlen (wenn der nicht allerdings auch mit knapp über 10 CHF pro Monat zu hoch wäre).

23 de janeiro de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Stefan,

Thank you for your feedback. We're glad to hear that you enjoyed the community life.

Regarding the supposedly inauthentic account(s): We are sorry to hear that you had this unpleasant experience. Creating a safe, authentic space is one of the pillars of our community.

If you ever encounter someone who is violating one of our guidelines again, please submit a report to our Integrity Team. We will investigate the issue and take appropriate action. We have a dedicated feature in our service for exactly that purpose.

We want our InterNations members to feel comfortable both when using the platform and while attending InterNations Official Events and Activities. We hope you’ll give InterNations another try and have fun connecting with expats and global minds from around the world.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

Spam

I joined recently and soon left as I got spammed. There was also nothing in the area I could attend as a free member and only one event a month as a full member!

22 de dezembro de 2024
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear member,

Thank you for your feedback. We're sorry to hear that you were unhappy with the local community offering. We can recommend checking out our Global Events, which are online and not limited by geographic proximity.
You can always manage your notifications in your account settings.

If you have any questions or further feedback you can always contact our Community Support Team.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

AVOID: NO Renewal Notice or Refunds

Ian responded patronizingly stating all the information is there and that I knew it all from the start. This is the opposite of a decent business run by ethical people. Internations goal is to deceive and extract payment without providing any meaningful service.
My experience is par for Internations since they give no notice of upcoming renewal and fee to be charged without any possibility of refunds.
This is a scum organization; no contact possible, hard to find where to cancel and zero refunds after no notice of upcoming renewal date. I have never been contacted by one person during my 3 year membership. AVOID this trash heap organization with fake occasional positive "reviews" obviously written by Internations staff under a fake name.

11 de janeiro de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Patricia,

Thank you for your feedback.

We can assure you that you can contact us anytime. Please make sure to contact our Community Support Team through the appropriate channels (e.g. https://www.internations.org/support/request/) to get assistance, or visit our FAQs (https://support.internations.org/hc/en-us). Here you can also find detailed information on how to cancel a subscription.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

I signed up for a 30 day free trial and…

I signed up for a 30 day free trial and within 2 days my account was debited for a full year's subscription. Coupled with other predatory practices such as bots pretending to be members who wish to connect, I cannot strongly enough recommend others avoid this service.

1 de janeiro de 2025
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear member,

Thank you for your feedback. We're sorry to hear about the issue with your free trial. You should only be charged 30 days after the start of the free trial when it changes to a regular subscription (unless canceled). Please contact our Community Support Team if you suspect any technical errors in this process.

Best regards,
Your InterNations Team

Classificada 1 em 5 estrelas

Subscription fee taken even if you can't use it

I didn't expect to see so many negative reviews but mine is of a similar nature. Subscription payments are taken even if you have not been to even one event. They offered a free one-month taster which I accepted but never got a chance to use, so at the end of the free trial, without any update, a payment for the whole year was taken. I have contacted their customer support and kept getting automated replies saying that no refund is possible and I just need to start using it. SCAM company, avoid.

18 de dezembro de 2024
Opinião espontânea
logótipo da InterNations

Resposta da InterNations

Dear Aliya,
Thank you for your feedback. The terms of the free trial are clearly stated during the signup, during which you yourself pick the product period. Other, shorter options are also available. You can also cancel your free trial at any time during its 30 days.
If you have any questions or further feedback you can always contact our Community Support Team.
Best regards,
Your InterNations Team

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