Had been trying to get a replacement battery for an iPhone 11. The removal of the pentalobe screws had been a problem for some of my local mobile repair shops. Lee at Castle Street was able to do thi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Shaun was v efficient checking my phone driven over by a SUV, saw all was working and fitted a new front screen. Felt reassured phone was in expert hands...Just needed to be aware the back panel crac... Ver mais
A empresa respondeu
Nathan was brilliant.He fixed my charger perfectly.So professional, as were the rest of the staff. A one, Firstclass. Thank you very much.
A empresa respondeu
Went in expecting that port on iPad would need replaced and an expensive job. But Shane removed a broken bit that was jammed in the space and fixed it within 30 seconds. I had tried for a few weeks wi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Reparação de telefones
- Loja de acessórios para telemóveis
- Loja de telemóveis
- Loja de reparação de telemóveis
Escrito pela empresa
iPhix Tech NI – Northern Ireland’s Trusted Repair Specialists At iPhix Tech NI, we are dedicated to providing exceptional device repair services combined with a personal touch that has earned the trust of our community. With over 300,000 successful repairs and a 4.9-star rating from thousands of reviews on Google and Facebook, our family-run business proudly serves Belfast and Lisburn. We take great pride in our work and strive for excellence in every repair, ensuring your device is restored to its optimal condition. Our team of expert technicians is highly skilled in repairing all major makes and models, including iPhones, Samsung, Huawei, Oppo, and more. As Apple specialists, we excel in repairing iPhones, iPads, iMacs, and MacBooks. We offer comprehensive services such as screen and battery replacements, charge port cleaning, and data recovery, all backed by our lifetime warranty and no-fix, no-fee promise. This commitment to quality ensures your complete peace of mind. Visit our conveniently located service centres at 89 Castle Street, Belfast, or 68 Bow Street, Lisburn, open seven days a week. Contact us today at 028 9562 2265 or email marketing@iphixni.com to experience the outstanding service that sets us apart. We always exceed our valued customers’ expectations.
Informações de contacto
89 Castle Street, BT1 1GJ, Belfast, Reino Unido
- 02895622265
- iphixmarketing@gmail.com
- iphixni.com
4,9
Excelente
85 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thanks to Tom for repairing my son’s…
Thanks to Tom for repairing my son’s Nintendo Switch. Great service at a good price. Collection process was effortless even though it had been a good few weeks since we were informed it was ready to be collected. Thanks
19 de maio de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi Karen,
Thank you so much for your lovely review! We’re delighted to hear that Tom was able to repair your son’s Nintendo Switch and that you found the service great and the price fair. It’s wonderful to know the collection process was smooth, even after some time had passed.
Your kind words mean a lot to us, and we’ll be sure to pass your thanks along to Tom. If you ever need help with any devices in the future, we’re always here to assist.
Thanks for choosing iPhix Tech NI!
Best regards,
The iPhix Tech NI Team
Quick repair and great customer service
10 de maio de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Calum. Thanks for your kind review. We are delighted that you chose to trust us with your recent device repair issue and that we could help. It is always our aim to provide our customers with the highest possible standards for both repair and customer service, and we are delighted that this is what you felt that you received from us. I will pass this on to our team and they will be over the moon to hear this. Your recommendation means the world to us as a small business. Thanks, Shane. iPhix Tech NI
2nd time I dealt with Zac the Manager…
2nd time I dealt with Zac the Manager in Phix Lisburn. He couldn't have been more helpful and his service was excellent
6 de maio de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi Maurice,
Thank you so much for taking the time to leave us such a kind review!
We're absolutely delighted to hear that Zac looked after you so well again at our Lisburn store. He’s a real asset to the team, and we’re proud to have him setting the standard for excellent service. We’ll be sure to pass your feedback on—he’ll be chuffed to know he made a positive impression for the second time running.
If there’s anything else we can help with, don’t hesitate to give us a shout. Whether it's a quick fix or a big repair job, we're always here to help—fast, friendly, and local as ever.
Thanks again for your continued support!
Warm regards,
The iPhix Tech NI Team
Excellent service at I phix Lisburn
I don’t normally leave reviews but I felt that the service I received at the I Phix Lisburn store deserved one. I had nothing but a 100% professional and courteous service from Zak. Following an accident with my iPhone he replaced the broken screen and also replaced the camera as it was also damaged in the accident. The quick turnaround times (30 mins) were a great help and all at a fair price. I will certainly recommend Zac and his team at the Lisburn store for anyone needing their devices fixed. Thanks. Barry
3 de maio de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi Barry,
Thanks so much for the fantastic review – especially as someone who doesn’t usually leave them! We're absolutely delighted to hear that Zak looked after you so well after your iPhone accident.
It’s great to know the screen and camera replacements were sorted quickly and at a fair price. We always aim to get devices repaired fast without compromising on quality – and we’re proud to have Zak delivering that kind of top-tier service at our Lisburn store.
We really appreciate your recommendation – it means the world to a local business like ours.
Don’t hesitate to call into the store or message us anytime if we can help again!
All the best,
Excellent service and very quick my…
Excellent service and very quick my phone screen was fixed inside a half hour thank to stevie
30 de abril de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi Allison,
Thank you for your wonderful review! We're so glad Stevie was able to fix your phone screen so quickly – half an hour is impressive! 😊 Providing excellent and speedy service is what we aim for, and your kind words mean a lot to us.
If you ever need assistance with your devices in the future, don’t hesitate to visit us again. Thanks for choosing iPhix Tech NI!
Best regards,
The iPhix Tech NI Team
Brilliant postal service repairs
I am living a distance away from iPhix Tech NI, but used their new postal service for my recent MacBook and it was an incredible experience. From dealing with Naomi for customer service to Tom for repairs it was a brilliant and seamless process. Highly recommend the iPhix postal service.
18 de abril de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi Stewart,
Thank you so much for your amazing review! We're delighted to hear that you had such a brilliant experience with our new postal service. Naomi and Tom will be thrilled to know their efforts made the process seamless for you. 😊
Your recommendation means the world to us, and we’re so glad we could help with your MacBook repair from a distance. If you ever need assistance again, our postal service will be ready and waiting to help!
Thanks for choosing iPhix Tech NI!
Best regards,
Shane.
iPhix Tech NI
Iphix great experience
I have to say from experience that iPhix in Belfast is the best company I have been to for Phones either for repairs or buying a reconditioned one the staff are so helpful Naomi the manager is always pleasant and helpful no matter what the problem is she will make sure it’s resolved quickly 👍
17 de abril de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi Iris,
Thank you so much for your kind words and glowing review! We're absolutely delighted to hear that you've had such a great experience with us in Belfast. Naomi and the team truly take pride in providing helpful and friendly service, and it’s wonderful to know she ensured your needs were resolved quickly. 😊
Your support and recommendation mean the world to us! If you ever need help with repairs or are looking for another reconditioned phone, don’t hesitate to visit us again.
Thanks for choosing iPhix Tech NI!
Best regards,
Stewart.
iPhix Tech NI
My computer.
On Friday I went into Iphix looking for a new computer as my old one had began failing me. I expected to be spending thousands of pounds to get a half decent system— but I was happily surprised. Tom helped me by designing my pc at an affordable price, with good components that were up-to-date. To add, this computer took only a few days to build. Many thanks to Tom, I now have an amazing computer that streams whatever games I want!
4 de abril de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi Jessica,
Thank you so much for sharing your experience with us! 🌟 We're thrilled to hear that Tom was able to help you design a custom PC that fits your needs and budget. It's fantastic to know you're enjoying your new computer and that it’s performing so well for your gaming!
Our team takes pride in providing tailored solutions and quick turnarounds, so your kind words mean a lot to us. We'll be sure to pass along your thanks to Tom—he’ll be delighted to hear how happy you are with your new setup.
If you ever need any assistance in the future, don’t hesitate to reach out. Happy gaming! 🎮
Best regards,
The iPhix Tech NI Team
Customer service on point ⭐️⭐️⭐️⭐️⭐️
Amazing service, quality parts, would recommend to all
9 de abril de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi Naomi,
Thank you so much for your fantastic review! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to hear that you found our service amazing and our parts to be of high quality. Your recommendation means the world to us, and we're so glad we could provide you with a great experience.
If you ever need anything in the future, we’re here to help!
Best regards,
The iPhix Tech NI Team
Absolutely horrible experience
Absolutely horrible experience with at the front desk. I needed a check on an electric part for a camera lens and they wouldn't even let me finish my sentence "i'm gonna stop you right there, we don't do camera repairs" If he would've listened to me he would realise there was no problem with the lens itself but with an electronic part.
I don't understand what happened, before they moved shop i went in with a Macbook Pro and the staff was super helpful and immediately knew what the problem was but now.. horrible experience.
I do not recommend, other places are way more friendly.
4 de março de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Dear, Raul.
Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience at our front desk. We strive to provide the best possible service, and it’s disappointing to learn that we didn’t meet your expectations this time.
We absolutely understand your frustration, and we want to clarify that while we specialise in repairing a wide range of smart electronic devices, we do not currently offer camera repairs, including any related to camera lens electronics.
We regret that the staff member didn’t fully listen to your explanation before providing a response. It is never our intention to make any of our customers feel dismissed, and we apologise for that.
On a positive note, we’re delighted to hear that your MacBook Pro repair was a successful and positive experience with us. We’re always glad to assist with the devices we specialize in, and we truly appreciate your support in the past.
We also want to express our gratitude for your feedback. It helps us identify areas where we can improve, and we will use this to ensure a better service for you and all our customers in the future.
Thank you again for bringing this to our attention. Should you need assistance with any of the devices we repair, we’d be more than happy to help. We hope to have the opportunity to serve you better in the future.
Best regards,
Naomi Cluney
Operations Manager
iPhix Tech NI
Very friendly and helpful.
Very friendly and helpful.
Brought a Samsung S21 Ultra in to get my faulty charging port replaced.
Excellent service, ordered and replaced the port.
These guys do give a *uck.
Cheers lads.
7 de fevereiro de 2025
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Thank you so much for taking the time to leave us such a fantastic review! 🙌 We appreciate your kind words about our service. You're right - we genuinely care about every repair that comes through our doors, and we're delighted we could help with your Samsung S21 Ultra charging port. Thanks for choosing iPhix Tech NI, and remember all our repairs come with a lifetime warranty! 😊
Hi had to call there today a staff…
Hi had to call there today a staff member call J help me out can not thank them enough what great member of staff out of this way to fix my problem thanks so great shop
2 de dezembro de 2024
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Hedley.
Thank you for taking the time to share your experience with us! We're thrilled to hear that Jay provided you with outstanding service and went out of their way to fix your problem. Our team is dedicated to ensuring every customer is satisfied, and it's wonderful to see that reflected in your feedback.
We're so glad you think of us as a great shop, and we look forward to welcoming you back for any future needs. Thanks again for your kind words!
Best regards,
The iPhix Tech NI Team
This is the second time I have used…
This is the second time I have used this shop and I am so impressed with the service, Tom was brilliant, I can't recommend Iphix highly enough.
25 de novembro de 2024
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Roise.
Thank you so much for taking the time to share your experience! We're delighted to hear that Tom provided you with exceptional service during your visits. Your recommendation means the world to us, and we're thrilled to know that you're impressed with our work. At iPhix Tech NI, we strive to ensure every customer leaves satisfied and it's wonderful to see that reflected in your feedback.
We look forward to serving you again in the future. Thanks for choosing iPhix tech NI!
Best regards,
The iPhix Tech NI Team
Memory installation
Tom did an excellent job installing 512mb of memory to my Acer laptop and returned it to me early.
Thank you very much.
5 de novembro de 2024
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Jonathan. Thanks for your kind review. We are chuffed that you trusted us with your recent Acer laptop memory install. We always aim to provide our customers with the highest possible standards for both the work carried out, and the customer service received. It is wonderful that this is what you felt that you received during your experience in store with us. I will pass this on to Tom, and he will be over the moon to hear this. Your recommendation means the world to us as a small business. Thanks, Stewart. iPhix Tech NI
iphone problem
My husband and I visited iphix in Lisburn a couple of days ago. We didn't have an appointment but he was immediately assisted with his iphone problem. He is very happy with the friendly helpful service he received.
10 de outubro de 2024
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Norman. Thanks for your kind words. We are delighted that you trusted us with your recent iPhone repair issue. It is always our aim to provide our customers with the highest possible standards for both repairs and customer service, and it is fantastic that this is what you felt that you received during your experience in-store with us. I will pass this on to the staff in our Lisburn store, and they will be over the moon to hear this. Your recommendation means the world to us as a small business. Thanks, Stewart. iPhix Tech NI
Best of the best
I use Iphix for all my repairs my latest one being a broken charging port on my ipad , Shane not only fixed it in 30 seconds he didn't charge me either which was surprising, Here is why I use Iphix they check the item and they give you an explanation and price there and then and most times it is ready to collect the same day.
I have sent numerous items to be fixed and they never let me down
23 de setembro de 2024
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Alan.
Thank you so much for your kind words and for being such a loyal customer! We're thrilled to hear that Shane was able to fix your iPad's charging port so quickly and that you had a pleasant surprise with the no-charge service. At iPhix Tech NI, we strive to provide transparent and efficient service, ensuring our customers know exactly what to expect. It's fantastic to know that our quick turnaround and honest approach keep you coming back.
We truly appreciate your trust in us and look forward to helping with any future repairs you might need. Thanks again for your support!
Best regards,
The iPhix Tech NI Team
This is a very efficient business
This is a very efficient business. Quick, reliable, super friendly and reasonable with their prices. It's my one and only go-to-service for help with my laptop.
30 de julho de 2024
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Susan. Thanks for your kind words. We are delighted that you trusted us with your device repair issue. We always aim to provide our customers with the highest possible standards for both repair and customer service, and it is fantastic that this is what you felt that you received during your experience in-store with us. I will pass this on to our staff and they will be over the moon to hear this. Your recommendation means the world to us as a small business. Thanks, Shane. iPhix Tech NI
Customer service was amazing
Excellent customer service and very understanding. Thanks guys
22 de setembro de 2024
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Rodney. Thanks for your kind words. We are delighted that you trusted us with your device repair issue. We always aim to provide our customers with the highest possible standards for both repair and customer service, and it is fantastic that this is what you felt that you received during your experience in-store with us. I will pass this on to our staff and they will be over the moon to hear this. Your recommendation means the world to us as a small business. Thanks, Shane. iPhix Tech NI
Professional as always
I recently had an experience with iPhix that I feel compelled to share. My daughter’s iPhone 14 Pro had a smashed back and a swollen battery, so we took it to iPhix for repairs. The team was professional, polite, and took the phone in right away. When we got it back, it stopped working again due to what seemed like a hardboard issue. Even though we were about to leave for a cruise and needed the phone urgently, iPhix kept us updated but couldn't guarantee a quick fix.
We went on our trip without the phone, and when we returned, there were some logistical challenges in getting it back. Unfortunately, the phone died again shortly after we received it. I returned to iPhix (I'm sure they were getting tired of seeing us!), and after some further inspection, they discovered that the new battery they had installed was faulty. They promptly replaced it, and finally, everything was working perfectly.
Despite these hiccups, I can’t recommend iPhix enough. The team remained professional, personable, and solution-focused throughout the entire process. Their customer service was top-notch, and they went above and beyond to ensure we were satisfied.
If you're in need of phone repairs, I highly recommend iPhix. They handled our situation with great care and professionalism, and they made sure we left happy, even after a few bumps along the way. Thank you, iPhix, for your excellent service!
31 de julho de 2024
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Jovlie. Thanks for your kind review. We are delighted that you trusted us with your iPhone 14 Pro repair issue. We always endeavour to provide our customers with the highest possible standards for both repair and customer service, and we are chuffed that this is what you felt that you received during your experience in-store with us. I will pass this on to our staff and they will be over the moon to hear this. Your recommendation means the world to us as a small business. Thanks, Shane. iPhix Tech NI
Great service from the guys at iPhix Belfast
Great service from the guys and girls at iPhix Belfast, Stevie worked some electronic wizardry to repair my iPad Pro (it wouldn’t charge but could transfer data). He kept me updated and when new part arrived and repaired it quickly and explained everything. Highly recommend using them. This is my second successful time as a customer.
22 de junho de 2024
Opinião espontânea
Resposta da iPhix Tech NI - Belfast
Hi, Barry. Thanks for your kind words. We are delighted that you trusted us with your recent iPad repair issue. We always aim for the highest possible standards for both repair and customer service, and it is fantastic that this is what you felt that you received during your time in the store with us. I will pass this on to Stevie and he will be over the moon to hear this. Your recommendation means the world to us as a small business. Thanks, Shane. iPhix Tech NI
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.