Itinerary was arranged in advance, but during the trip we got a message asking for more money to do the agreed to itinerary and then arguing with the company. Ruined our day. Amalfi Coast tour. I... Ver mais
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Leia as opiniões dos outros
We had a fantastic trip organized wit Irro Charter! We were a group of 13 travelling from France to Italy. The service provided has been excellent: from the beginning (exchange of emails, confirmati... Ver mais
A empresa respondeu
Irro charter were amazing from start to finish. Easy booking and prompt email replies to any questions I had. With booking a service from a different country your obviously a bit nervous but they alw... Ver mais
A empresa respondeu
Der Deutsche Forstverein bedankt sich für den absolut tollen Service! Es wurden insgesamt 19 Busse an einem Tag und zur gleichen Abfahrtszeit für Exkursionen gebucht. Die Busse sind zu unterschiedlich... Ver mais
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Informações sobre a empresa
Escrito pela empresa
With Irro Charter, renting a bus with a driver anywhere in Europe is easy boarding. Since 1972, our family-run company has been dedicated to providing the highest standards in travel – offering long-distance coaches, comfortable mini-buses or state-of-the-art vans as well as an experienced bus charter service. Our professional drivers, 24/7 phone support and trusted network ensure your journey is smooth and worry-free. From simple transfers to tailor-made tours across borders, we make travel effortless and enjoyable.
Informações de contacto
Dannenberger Straße 32, 29439, Lüchow, Alemanha
- +495841977325
- info@irro-charter.com
- irro-charter.com
4,5
Excelente
195 opiniões
Sem histórico recente de solicitação de opiniões
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The bus was timely
The bus was timely. The bus was clean and comfortable. The driver tried his best to accommodate our needs.
28 de julho de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Harry,
Thank you very much for your 5-star review.
We’re happy to hear that the bus arrived on time, was clean and comfortable, and that our driver did his best to accommodate your needs throughout the journey.
We truly appreciate your feedback and your trust in Irro Charter.
Kind Regards
Your Irro Charter Team
Excellent; will do business with them again
We were a group of 40, and we booked a bus at almost the last minute to take us from the cruise port in Genoa to Serravalle Scrivia. The bus was new and clean, and Stefania was an awesome driver. We had our boombox on board and had a great time. We will surely do business with them again
23 de julho de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Angelo,
Thank you very much for your fantastic 5-star review.
We’re delighted to hear that everything worked out so smoothly for your group of 40, especially with such a last-minute booking. It’s great to know that you enjoyed the new and clean coach and had such a positive experience with Stefania. We’ll be very happy to pass your kind words on to her.
It sounds like your group had a great time on the way from Genoa to Serravalle Scrivia, and we’re glad we could be part of it.
Thank you for your trust and recommendation. We look forward to working with you again in the future.
Kind Regards
Your Irro Charter Team
Spain Trip with High School Students Summer 2026…
Irro Charter was a reliable service during our travels through Spain while we were traveling with our high school students to several destinations in Spain. The bus driver arrived early each time and was very kind to us and our students. Using Irro Charter was a better choice than using public transportation.
12 de junho de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Ute,
Thank you very much for your positive 4-star review.
We’re very happy to hear that Irro Charter was a reliable partner during your travels through Spain and that our driver was consistently punctual, kind, and welcoming to both you and your students. Especially when travelling with a school group across several destinations, smooth and dependable transportation makes a real difference.
We truly appreciate your trust and are glad that choosing a private coach made your journey more comfortable than relying on public transportation.
We would be very happy to support you and your students again on a future trip.
Kind Regards
Your Irro Charter Team
the full team was very happy with the service you provided
the full team was very happy with the ground transfers. THANK YOU!
22 de julho de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Guillermina,
Thank you very much for your wonderful 5-star review.
We’re delighted to hear that the whole team was happy with the ground transfer service. Knowing that everything worked well for your group means a lot to us.
Thank you for your trust and kind feedback. We would be very happy to support you and your team again in the future.
Kind Regards
Your Irro Charter Team
We had a very positive experience with professional and reliable drivers and team response.
We had a very positive experience with IRRO Charter. The drivers were punctual, precise, communicative, and extremely accommodating to the needs of our large group.
Communication before the charter was excellent, and all details and driver contact information were provided accurately 24 hours before departure, which made the coordination very smooth and stress-free.
We truly appreciated the professional service, flexibility, and excellent communication throughout the entire process. We would be happy to work with IRRO Charter again and highly recommend their services for group transfers and charters.
24 de julho de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Unda,
Thank you very much for your wonderful 5-star review and for taking the time to share your experience in such detail.
We’re delighted to hear that you were satisfied with our drivers, communication, and overall coordination. Especially for larger groups, punctuality, clear information, and flexibility are essential, so it’s great to know that the process felt smooth and stress-free for you from start to finish.
Your kind words about our professional service and team response mean a lot to us. We truly appreciate your recommendation and would be very happy to work with you again in the future.
Kind Regards
Your Irro Charter Team
19 Exkursionen Deutscher Forstverein
Der Deutsche Forstverein bedankt sich für den absolut tollen Service! Es wurden insgesamt 19 Busse an einem Tag und zur gleichen Abfahrtszeit für Exkursionen gebucht. Die Busse sind zu unterschiedlichen Destinationen gefahren. Es hat alles super geklappt. Von der Ausstattung der Busse bis hin zum Service im Büro sind wir rundum zufrieden.
5 de junho de 2026
Opinião espontânea
Resposta da Irro Charter
Liebe Bernadette,
herzlichen Dank für diese großartige 5-Sterne-Bewertung und das Vertrauen des Deutschen Forstvereins.
19 Busse, die am selben Tag zur gleichen Zeit zu unterschiedlichen Exkursionen starten, sind auch für uns eine besondere logistische Aufgabe. Umso mehr freut es uns, dass alles reibungslos funktioniert hat und Sie sowohl mit unseren Bussen als auch mit der Organisation und Betreuung durch unser Team rundum zufrieden waren.
Ein großes Dankeschön auch an alle Kolleginnen und Kollegen sowie Fahrerinnen und Fahrer, die zum erfolgreichen Ablauf der 19 Exkursionen beigetragen haben.
Wir freuen uns sehr, wenn wir den Deutschen Forstverein auch bei zukünftigen Veranstaltungen wieder unterstützen dürfen.
Ihr Irro Charter Team
Mini bus rental for fun day in Tuscany!
A large group of us rented a mini bus for a fun day in Tuscany. The driver was fantastic and everything was seamless. Excellent communication from the organizers when confirming our details. Highly recommend :)
22 de junho de 2026
Opinião espontânea
Wir sind Begeistert
Wir möchten uns ganz herzlich für den hervorragenden Service bedanken.
Wir waren rundum zufrieden. Der Fahrer hat uns pünktlich am Hotel abgeholt und ist während der gesamten Fahrt sehr sicher, umsichtig und angenehm gefahren. Auch bei der Rückfahrt war er bereits vor Ort, hat auf uns gewartet und uns sicher wieder zum Hotel zurückgebracht.
Der Bus war sauber, gepflegt und roch angenehm. Für meine Moderation stand außerdem ein Mikrofon zur Verfügung, sodass auch dies perfekt organisiert war.
Kurz gesagt: Es hat wirklich alles hervorragend funktioniert. Selbstverständlich haben wir dem Fahrer als Anerkennung für seinen ausgezeichneten Service auch ein Trinkgeld gegeben.
Wir würden uns sehr freuen, auch im nächsten Jahr für unsere Firmenfahrt wieder auf Ihre Dienste zurückgreifen zu dürfen.
Vielen Dank für die tolle Organisation und bis zum nächsten Mal!
14 de julho de 2026
Opinião espontânea
Great Experience
We had a great experience with Irro Charter during our business trip to Berlin for GITEX Europe 2026.
Our schedule changed several times before and during the event, but the Irro Charter team was always flexible and responded quickly to our requests. Their communication was excellent, making it easy to coordinate transportation for our delegation.
We were also especially impressed by their support when one of our team members accidentally left personal belongings on the bus. The team helped us locate and recover the lost items quickly, which we truly appreciated.
The drivers were punctual, professional, and friendly throughout the trip. Thanks to the excellent service from Sofia and the entire Irro Charter team, all of our transportation ran smoothly.
We highly recommend Irro Charter to anyone looking for reliable and professional transportation services in Germany. Thank you again!
3 de julho de 2026
Opinião espontânea
Great service
The team at Irro Charter was responsive, professional, and quick to answer all of my questions leading up to our reservation. Our drivers were punctual, friendly, and a pleasure to work with, making the entire experience smooth and stress-free. Overall, Irro Charter provided excellent service, and I highly recommend them to anyone looking for reliable private charter bus transportation.
26 de junho de 2026
Opinião espontânea
My Experience
Tessa was incredibly helpful throughout the booking process, and I look forward to working with Irrocharter again soon
20 de junho de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Gabriel,
Thank you very much for your wonderful 5-star review.
We’re delighted to hear that Tessa was able to support you throughout the booking process and make everything as smooth as possible. We will gladly pass on your kind words to her – she’ll be thrilled to hear your feedback.
Thank you for your trust. We’re already looking forward to working with you again soon.
Kind Regards
Your Irro Charter Team
An excellent service
An excellent service! Communication, the drivers, buses and the whole service were excellent for us. We were a group of 18 persons and we came from another country. We were really pleased that this company handles everything very well. Thank you again!
28 de junho de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Minna,
Thank you very much for your wonderful 5-star review.
We’re delighted to hear that you and your group of 18 had such a positive experience with Irro Charter. It’s especially rewarding to know that our communication, drivers, buses, and overall service met your expectations and helped make your trip smooth and enjoyable.
Thank you for placing your trust in us while travelling from abroad. We truly appreciate your kind words and would be delighted to support you again on a future journey.
Kind Regards
Your Irro Charter Team
Horrible driver
I was incredibly disappointed with the demeanor of the driver and the overall process. We were accommodating with pick up needs and do not think we had a very complicated itinerary but our driver was rude and acted like he did not want to be there from the beginning. Did not engage with us in the slightest, couldn’t even be bothered with a “hello” “bonjournio” only thing we heard out of him was “no food” and “no sand” for the first hour of the trip. Due to the extreme heat we had a passenger having a medical issue and the driver could not have cared less about what was going on. I attempted to have him move closer to pick the person up where other busses were operating and he just kept saying “not possible” which seemed much more like “I don’t want to”. Upon dropping us off at our beach club he tried to drop us off 3 stops before and I had to physically walk down and show him that there was plenty of space to drop us off. Mind you there was plenty of room to pull in and turn around at the beach club which he also refused to do. Overall I am extremely disappointed with the service and do not think it was worth the money in the slightest that Irro charter charges. I will be reaching out looking for a partial refund from this day due to the truly unprofessional service.
23 de junho de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Aaron,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations.
At Irro Charter, we aim to provide a professional, friendly, and reliable service on every journey, so we take comments like yours very seriously. We have carefully reviewed the situation with our local operating partner and spoken in detail with the driver involved.
Regarding the driver's communication, we understand that you felt his manner came across as unfriendly, and we sincerely regret that this was your impression. The driver is one of the most experienced professionals in our partner's team and has always been recognised for his professionalism. The reminders about not consuming food or drinks other than water, and about avoiding sand inside the vehicle, were not intended to be unfriendly but were given in accordance with our company policies, which are communicated before the trip and are in place to keep the vehicle clean and comfortable for all passengers.
Concerning the drop-off location, the driver parked the vehicle at the closest point that was considered safe and suitable for a coach of that size. While passenger cars may have easier access to certain locations, larger vehicles must operate within specific safety and manoeuvring limitations.
That said, we are sorry that you felt unsupported during the journey, particularly when one of your passengers experienced a medical issue. Regardless of the circumstances, we always want our guests to feel well looked after, and we regret that this was not your experience.
We appreciate your honest feedback, as it helps us review our service and communication with both our own team and our operating partners.
Kind Regards
Your Irro Charter Team
Freundliche und umfassende Beratung bei…
Freundliche und umfassende Beratung bei der Buchung. Freundlicher und zuvorkommend Busfahrer. Der Bus war immer pünktlich und bequem. Dadurch war unsere Reise, die ich mit meinen Freunden unternommen haben noch angenehmer.
7 de junho de 2026
Opinião espontânea
Resposta da Irro Charter
Liebe Karin,
vielen herzlichen Dank für deine tolle 5-Sterne-Bewertung.
Es freut uns sehr, dass du mit der Beratung bei der Buchung, unserem Busfahrer und der gesamten Organisation so zufrieden warst. Besonders schön ist es zu hören, dass die Pünktlichkeit und der Komfort des Busses dazu beigetragen haben, eure gemeinsame Reise noch angenehmer zu machen.
Vielen Dank für dein Vertrauen. Wir würden uns freuen, dich und deine Freunde auch bei einer zukünftigen Reise wieder an Bord begrüßen zu dürfen.
Ihr Irro Charter Team
I worked with Irra Charter as a tour…
I worked with Irra Charter as a tour director for a period of one week. My group size was 39. From when I was picked up at the airport to being dropped off at the airport, I experienced nothing less than excellence.
The drivers, the operations, timekeeping, standard of coaches and their flexibility, exceeded my expectations.
This is an outstanding company that is focussed on their customer service and communication is second to none.
I will use the company again and I highly recommend them.
10 de maio de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Callum,
Thank you very much for your outstanding 5-star review.
We’re delighted to hear that your one-week tour with a group of 39 was such a positive experience from airport pickup to drop-off. Your kind words about our drivers, operations, timekeeping, coach quality, flexibility, and communication mean a great deal to our entire team.
It’s especially rewarding to know that we exceeded your expectations as a tour director. Thank you for your trust and recommendation – we would be very happy to work with you again in the future.
Kind Regards
Your Irro Charter Team
Irro is great to work with
Irro is great to work with. They communicate well. Our team has been using them for years with great experiences.
20 de maio de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Rose,
Thank you very much for your wonderful 5-star review.
We truly appreciate your continued trust over the years. It’s great to hear that you value our communication and that your team has consistently had positive experiences with Irro Charter.
We look forward to continuing our cooperation in the future.
Kind Regards
Your Irro Charter Team
Very good service in Munich
Very good service in Munich. We had 86 passengers and everything worked out well. Thank you irro charter!
16 de maio de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Klaus,
Thank you very much for your wonderful 5-star review.
We’re delighted to hear that everything worked out well for your group of 86 passengers in Munich. Providing smooth and reliable service for larger groups is very important to us, so your feedback means a lot.
Thank you for your trust in Irro Charter.
Kind Regards
Your Irro Charter Team
Very good provider
Very good provider. Bus charter services all over Europe. Great team behind the szenes. We truly had a perfect bus charter experience in Berlin.
10 de maio de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Jack,
Thank you very much for your fantastic 5-star review.
We’re delighted to hear that you had a perfect bus charter experience in Berlin and that you appreciated the work of our team behind the scenes. Providing reliable charter services across Europe is what we strive for every day, so your feedback means a lot to us.
We truly appreciate your trust and recommendation.
Kind Regards
Your Irro Charter Team
Gutes Unternehmen zum weiterempfehlen.
Gutes Unternehmen zum weiterempfehlen.
Die Kommunikation und Reaktionsgeschwindigkeit war ausgezeichnet. Die Fahrer waren Pünktlich. Leider war die Auswahl der Fahrzeuge nicht immer an die Anzahl der Fahrgäste gebunden so hatten wir an einem Tag einen zu großen Bus für > 50 Personen obwohl wir nur zu 8 waren. Ansonsten war die Dispositionsplanung nicht immer optimal obwohl wir 1/2 Tag gebucht haben wurde ein Fahrerwechsel durchgeführt während wir in einer Sitzung waren.
7 de maio de 2026
Opinião espontânea
Resposta da Irro Charter
Lieber Kasdarli,
vielen herzlichen Dank für Ihre tolle 5-Sterne-Bewertung und Ihre Weiterempfehlung.
Es freut uns sehr, dass Sie mit unserer Kommunikation, schnellen Reaktionszeit sowie der Pünktlichkeit unserer Fahrer zufrieden waren. Genau diese Verlässlichkeit ist uns im täglichen Service besonders wichtig.
Gleichzeitig danken wir Ihnen auch für Ihre konstruktiven Hinweise zur Fahrzeugauswahl und Dispositionsplanung. Wir verstehen gut, dass ein deutlich zu großes Fahrzeug für eine kleine Gruppe sowie ein Fahrerwechsel während Ihrer Sitzung nicht ideal waren. Solches Feedback hilft uns dabei, unsere Planung weiter zu optimieren und zukünftige Abläufe noch besser auf die Bedürfnisse unserer Kunden abzustimmen.
Vielen Dank für Ihr Vertrauen. Wir würden uns freuen, Sie auch künftig wieder unterstützen zu dürfen.
Ihr Irro Charter Team
Great service
I hired Irro for a transfer of 6 to the Guggenheim museum and San Sebastián after landing in Bilbao. Later in the week for a transfer from San Sebastián to Bordeaux. The drivers were on time, very professional and friendly.
The vehicles for our group were exceptional and very comfortable while also able to handle all our luggage.
My experience with Irro was great and I highly recommend.
3 de maio de 2026
Opinião espontânea
Resposta da Irro Charter
Dear Guy,
Thank you very much for your wonderful 5-star review.
We’re delighted to hear that your transfers from Bilbao to the Guggenheim Museum and San Sebastián, as well as from San Sebastián to Bordeaux, went so smoothly. It’s great to know that our drivers were punctual, professional, and friendly, and that the vehicles were comfortable and well suited for your group and luggage.
Your recommendation means a lot to our team, and we truly appreciate your trust in Irro Charter.
Kind Regards
Your Irro Charter Team
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