Matt was very friendly and kept me informed of the progress and what options were available to me. He was very professional throughout his stay and I was more than satisfied with the whole experience... Ver mais
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Leia as opiniões dos outros
Mustafa, was absolutely incredible. He walked me through step-by-step. His explanations were explicit. Mustafa is an absolute gentleman and your company should be very proud to be one of your crew.
A empresa respondeu
I am alway's very honest with with my review's. I found Matt very friendly and competent and thorough with his work. I have no hesitation in recommending Irwin's Plumming, very happy with the service.... Ver mais
A empresa respondeu
Josh was friendly and very helpful. He established the issue, explained what need to be done and did it efficiently. He cleaned up afterwards too. He arrived when expected and notified me that he was... Ver mais
A empresa respondeu
4,6
Excelente
239 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Irwin's Plumbing, my review!
Edited Review: -
I requested Irwin's plumbing for a roughing work, so my tiler can complete his works. Tiler has removed old tiles from bathroom floor, wall and plaster board, ready for Irwin's plumber to do roughing. Plumber arrived on time and quoted me $4K. He completed the job in an hour.
I emailed Irwin's admin team to give a reasonable final invoice. Compliance manager called me next day and gave me 50% discount, so I ended up with $2K final invoice. Had to engage another plumber locally to complete the renovation and upon checking Irwin's plumbing work, he said he would charge $900-$1000. Though got "discount", my hard-earned money $1100 is gone. I would have bought a gift for my kids!!!!I have changed my review from 1 star to 2 star. I kindly ask Irwin's to give fair price to customers in the first Instance...
Posted this review, so others don't get into same scenario.
29 de maio de 2026
Opinião espontânea
Excellent prompt service
Excellent prompt service. Highly recommend
30 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the excellent review, Dan!
We’re so glad to hear you were happy with the prompt service and really appreciate your recommendation. The team always aims to deliver fast, reliable help when it’s needed most.
Thanks again for choosing Irwins Plumbing!
Quick Service. New Toilet
Quick Service. Chill dudes. New toilet. What more can I say!
30 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the awesome review, Tin!
We’re really glad to hear you were happy with the quick service and new toilet installation. Sounds like a smooth experience all round—and we appreciate the great feedback!
Thanks again for choosing Irwins Plumbing!
Great service
Fixed the tap quickly, great service. Highly recommended
30 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the great review, Sherlyn!
We’re so pleased to hear the tap was fixed quickly and that you were happy with the service. We really appreciate your recommendation and kind words.
Thanks again for choosing Irwins Plumbing!
Resposta da Irwinsplumbing
Thanks for the great review, 湘蘭!
We’re so pleased to hear you were happy with the friendly and professional service provided. Our team always aims to deliver a positive and reliable experience from start to finish.
Thanks again for choosing Irwins Plumbing!
Absolute shocker
DO NOT USE THIS COMPANY,!!!
We booked a visit from this company, was told plumber would be there early am. They did call to say they’d be a bit late. Arrived late afternoon, spent 90 minutes doing basically nothing. We had a kitchen drain overflow blocked with tree roots. The plumber made a hole in the roots for water to drain. We asked for camera inspection . We were told we couldn’t have photos of the sewer line as he “didn’t want to break a 50k camera” after jetting one down pipe we paid $1600 for basically nothing and were quoted $14000 to dig out the very blocked pipe approx 1 metre square of brick. Would take about a day. Tried the hard sell on us to which we said no. Even called his boss to talk to us to try to get us to sign to do the unnecessary work. Then proceeded to press us to write a review there and then.
A second plumbing company came out today, removed 30cm plug of tree roots and did full camera inspection of the sewer pipe. They did not quote for a $14000 repair.
Edited - post refund.
After sending a complaint, we were contacted by the company offering a refund if we changed our review. We declined. We were then contacted by their compliance officer who was more than reasonable and offered us a refund. THIS WAS THE ONLY POSITIVE in dealing with this company. Stars have been changed post refund to reflect that.
29 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the fantastic review, Kathryn!
We’re so pleased to hear you were happy with the fast response and helpful service. It’s great to know the team also left the space clean and tidy afterwards—that’s something we take pride in.
We really appreciate your recommendation and thank you again for choosing Irwins Plumbing!
Thorough and professional
Thorough and professional. Excellent job. Thanks, heaps.
29 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the great review, MOC!
We’re really pleased to hear you found the service thorough and professional, and that you were happy with the job completed. Your kind words are greatly appreciated by the team.
Thanks again for choosing Irwins Plumbing!
Excellent service
Could not fault the service or recommend enough. Efficient, upfront and professional.
29 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the fantastic review, Ash!
We’re thrilled to hear you couldn’t fault the service. Providing efficient, upfront, and professional service is exactly what we strive for, so it’s wonderful to know we delivered that experience for you.
We truly appreciate your recommendation and thank you for choosing Irwins Plumbing!
Very kind to a very stressed woman
28 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for your lovely review, Tracy!
We’re so pleased to hear our team could help and provide some reassurance during what was clearly a stressful situation. We understand how overwhelming plumbing issues can be, and we’re glad we could make the experience a little easier for you.
Thank you for your kind words and for choosing Irwins Plumbing!
Great service
Great service, friendly workers, job done quick!! Would recommend!
28 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the awesome review, Sam!
We’re so glad to hear you were happy with the great service, friendly team, and quick turnaround. It’s always our goal to get the job done efficiently while providing a positive experience.
We really appreciate your recommendation and thank you for choosing Irwins Plumbing!
Resposta da Irwinsplumbing
Thanks for the wonderful review, Antonia and Lottie!
We’re so pleased to hear you were happy with the work completed and that our plumber provided such a great experience. Your kind words mean a lot to the team.
Thanks again for choosing Irwins Plumbing!
Resposta da Irwinsplumbing
Thanks for the great review, Georgina!
We’re glad to hear you found the service quick and easy to work with. We always aim to make the process as smooth and stress-free as possible.
Thanks again for choosing Irwins Plumbing!
Great work and very tidy
Great work and very tidy. Great customer service too.
27 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the wonderful review, Ava!
We’re so pleased to hear you were happy with the quality of the work, the tidy finish, and the customer service provided. We always aim to deliver a professional and positive experience from start to finish.
Thanks again for choosing Irwins Plumbing!
Fantastic service
27 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the fantastic review, Lin!
We’re so glad to hear you were happy with the service. Your kind feedback is greatly appreciated by the whole team.
Thanks again for choosing Irwins Plumbing!
Great hot water service
Eli from Irwin’s came quickly to the apartment for the fixing the hot water. The issues were explained well and the price great.
27 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the great review, NM!
We’re so pleased to hear Eli was able to attend quickly and get your hot water issue sorted. It’s great to know everything was clearly explained and that you were happy with the pricing and service provided.
Thanks again for choosing Irwins Plumbing!
Was very helpful and knew his job
Was very helpful and knew his job
26 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thank you for the great review, Nongkarn! We’re delighted to hear you found our technician helpful and knowledgeable. Providing reliable service and expert workmanship is something we take great pride in. We truly appreciate your support and thank you for choosing Irwin’s Plumbing!
Shawn was very helpful and honest
Shawn was very helpful and honest.
Very detailed and professional in his explanations.
Highly recommended
26 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the wonderful review, Vish!
We’re so pleased to hear Shaun was helpful, honest, and professional throughout the process. Taking the time to provide detailed explanations and clear communication is something we really value, so it’s great to know that stood out to you.
We truly appreciate your recommendation and thank you again for choosing Irwins Plumbing!
Very helpful and sorted out our problem.
26 de maio de 2026
Opinião espontânea
Very helpful and polite and competent
Very helpful and polite and competent
25 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the lovely review, Elizabeth!
We’re so glad to hear you found the service helpful, polite, and competent. Providing friendly and professional service is always our goal.
Thanks again for choosing Irwins Plumbing!
Friendly and prompt service
Friendly and prompt service.
Great to have a tradie who left the bathroom spotless.
25 de maio de 2026
Opinião espontânea
Resposta da Irwinsplumbing
Thanks for the lovely review, Jo!
We’re so pleased to hear you were happy with the friendly and prompt service. Leaving the work area clean and spotless is something we take pride in, so it’s great to know that stood out to you as well.
Thanks again for choosing Irwins Plumbing!
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