Our Repair Cafe (A Ringwood Charity) needed a reliable, easy to use PAT Tests instrument for use at our events and we needed a great supplier so as we had no hassles with its purchase and on-going sup... Ver mais
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Brilliant service from start to finish. Delivery was fast and they use DPD which i find is the best courier out there. The price was the best around and it even came with a free gift. Had a sligh... Ver mais
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The driver didn’t bother to knock on the door he just left it in a vulnerable location Fortunately we saw him by the time the front door was opened he had gone This is not acceptable especially... Ver mais
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Really impressed - ordered a thermal imaging camera at a price that couldn't be beaten anywhere else. Received a polite phone call a little later to apologise for the free accompanying case being... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Instrument Sales and Services (isswww.co.uk) is one of the UK’s premier websites for simple, no nonsense, purchasing of electrical test equipment, should you need to source brand leading equipment and require it in a hurry at the right price please do give us a try. We have made the process of buying as straight forward as possible to make the time from selection to check out as short as we can.
Informações de contacto
Unit 2 Diamond Point, Diamond Rd, NR6 6AN, Norwich, Reino Unido
- 0800 0224 060
- sales@isswww.co.uk
- isswww.co.uk
4,6
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered online
Ordered online, received a call from isswww the following day stating item was out of stock for at least 2 weeks and was asked if I would prefer a refund to which I said yes. Now 8 days later and no refund.
4 de julho de 2024
Resposta da Instrument Sales and Services
Hello John
I am deeply sorry for this oversight, this was a failing on my own behalf, I have of course actioned your refund and contacted you personally about this.
Please feel free to contact me free on 0800 0224 060 if you would like to discuss further.
Kind Regards
Jason Blanchflower
Ecommerce Manager.
Lucky me!
I was so lucky to find that tester at so fantastic spec and price. Delivered as promised! Good to know they have a wide range of other tools for the professional electricians.
2 de julho de 2024
Resposta da Instrument Sales and Services
Hello Jaroslaw
Than's really good to hear thank you. This is one of biggest offers in quite some time and a huge saving if you are in need of a multifunction teser. Please be sure to call again with any future requirements.
Kind Regards
The ISS Team.
Resposta da Instrument Sales and Services
Hello Claire
many thanks indeed for your positive review of our services and for your excellent 5* review, we really appreciate it and look forward to seeing you again soon.
Kind Regards
The ISS Team.
The whole process
The whole process. Was seamless from ordering through to delivery.I would add that communication was excellent
Would thoroughly recommend this company ,great service and great prices.
Thank you
16 de junho de 2024
Resposta da Instrument Sales and Services
Hello John
Thank you so much for that glowing recommendation, we greatly appreciate it. We hope to be able to provide you with more of the same in the future.
Kind Regards
The ISS Team.
Resposta da Instrument Sales and Services
Hello Jenny
Thank you for taking the time to review our services and for your excellent 5-star rating which we appreciate. We hope to see you again soon
Kind Regards
The ISS Team.
Resposta da Instrument Sales and Services
Hello Catalin
Thank you so much for your review of our sercices to you and for your excellent 5-star rating, we truly appreciate it.
Please call ad see us again soon.
Kind Regards
The ISS Team.
Product was excellent spoke with someone at the company about poor service from DPD otherwise everything fine
Product as described service good just let down by poor delivery service by DPD
31 de maio de 2024
Resposta da Instrument Sales and Services
Hello Derek
Many thanks for your excellent 5-star review of our service it's much appreciated. It is a sad fact that once the goods have left us the rest of our customer's experience is somewhat out of our hands so I thank you for your fair and objective view and we hope to see you again soon.
Kind Regards
The ISS Team.
I received my Megger MFT promptly and…
I received my Megger MFT promptly and when I found a carry strap was missing, there was a phone number to contact them on and they sent me a replacement straight away. No fuss or quibbles, just efficient and friendly service.
29 de maio de 2024
Resposta da Instrument Sales and Services
Hello Chris
Many thanks indeed for that wonderful accolade it's very much appreciated. Hope to be able to provide you with more of the same in the future, we look forward to seeing you.
Kind Regards
The ISS Team.
Resposta da Instrument Sales and Services
Hello Karl
Many thanks indeed for your review of our services and for your excellent 5-star review, we greatly appreciate it. Please call and see us again soon.
Kind Regards
The ISS Team.
Extremely easy ordering and payment…
Extremely easy ordering and payment process. Prompt delivery with good tracking information.
4 de maio de 2024
Resposta da Instrument Sales and Services
Hello Fitz
We are glad that our service to you met with expectation, thank you for your excellent 5-star review it means a great deal.
Please call and see us again soon.
Kind Regards
The ISS Team.
Resposta da Instrument Sales and Services
Hello Brian
We are glad that our service to you met with expectation, thank you for your excellent 5-star review it means a great deal.
Please call and see us again soon.
Kind Regards
The ISS Team.
Quick delivery informed all the way…
Quick delivery informed all the way arrived when it should have
25 de abril de 2024
Resposta da Instrument Sales and Services
Hello John
We certainly do aim to please as they say and looks like we've ticked the boxes for you, many thanks for sharing your experience and for your excellent 5-star review.
We look forward to seeing you again soon
Kind Regards
The ISS Team.
Communication is excellent needed a…
Communication is excellent needed a certain type of multi meter which I ordered but was out of stock Jason had inform of this but was able to get what I want and gave me a time frame on eta which I was ok with.
All delivered now as promised very Happy with my purchase. And their handling of it Thumbs up to you. Jason & team
30 de abril de 2024
Opinião espontânea
Resposta da Instrument Sales and Services
Hi Anthony
Many thanks indeed for that wonderful accolade it's very much appreciated. Hope to be able to provide you with more of the same in the future, we look forward to seeing you.
Kind Regards
The ISS Team.
Resposta da Instrument Sales and Services
Hello Mehmet
Many thanks indeed for your review of our services and for your excellent 5-star review, we greatly appreciate it. Please call and see us again soon.
Kind Regards
The ISS Team.
............
16 de abril de 2024
Resposta da Instrument Sales and Services
Hello Joe
Many thanks indeed for your excellent 5-star rating, we greatly appreciate it. Please call and see us again soon.
Kind Regards
The ISS Team.
Great value and quality service
Great value and quality service. Goods ordered Monday received Wednesday very securely packaged.
10 de abril de 2024
Opinião espontânea
Resposta da Instrument Sales and Services
Hello Andre
We are glad that our service to you met with expectation, thank you for your excellent 5-star review it means a great deal.
Please call and see us again sonn
Kind Regards
The ISS Team.
Resposta da Instrument Sales and Services
Hello Jiri
Many thanks indeed for your review of our services and for your excellent 5-star review, we greatly appreciate it. Please call and see us again soon.
Kind Regards
The ISS Team.
Resposta da Instrument Sales and Services
Hello Mike
Many thanks indeed for your review of our services and for your excellent 5-star review, we greatly appreciate it. Please call and see us again soon.
Kind Regards
The ISS Team.
Great service
Really impressed, first time ordering from issww. I placed an order at the weekend and was called on Monday morning to inform me that one of the items I ordered was out of stock but was being back ordered. Friendly, professional, super speedy delivery, great customer service!!
Well done guys.
26 de março de 2024
Opinião espontânea
Resposta da Instrument Sales and Services
Hello Thomas
Thank you so much for that glowing accolade it means a great deal. We hope to be able to provide you with more of the same in the future.
Kind Regards
The ISS Team.
Straightforward ordering and delivery…110% service
Straightforward ordering and delivery process. I have used isswww several times and they always provided a 110% service. Well Done!
18 de março de 2024
Resposta da Instrument Sales and Services
Hello George
Thank you kindly for both your excellent 5-star review and your continued support, it means a lot. We hope to see you again very soon.
Kind Regards
The ISS Team.
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