Ivy Opiniões 576

TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Check in was easy, simply picked up keys at a shop adjacent to the nearest underground station. The property was spotless and nicely equipped. The large windows provided a lovely view of the garden... Ver mais

Classificada 5 em 5 estrelas

We have used Ivy Lettings for our vacation rentals for the past three years. They are a great company with very attentive service. They also address any needs quickly and efficiently. This is our s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hi there, I will gladly leave my review for our stay at Billing Road. First of all we very much appreciated the illuminated Christmas tree upon entering. The house was very well presented, we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The perfect family trip home! My wife and 2 kids spent the week in London, and this house was the PERFECT homebase for our adventures throughout the city. Our itinerary took us to Wembley, Hyde Pa... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Arrendamento para férias
  2. Arrendamento de apartamentos de férias
  3. Agência imobiliária de arrendamento de casas de férias

Informação fornecida por diversas fontes externas

We're London vacation rentals experts. All our stays are professionally managed and we pride ourselves on our highly attentive, responsive and personal service, allowing our guests to book with absolute confidence in our carefully selected homes and the service they’ll receive before, during and after they stay with us. Our bookings come as standard with: - Highly responsive service, before & during your stay - 5* hotel grade linen and toiletries - Professional home preparation by Ivy-trained housekeepers - Full management and support during your stay for any issues/questions - Flexible check in/out & luggage solutions free of charge whenever possible We look forward to helping with your stay!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

576 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 3 em 5 estrelas

Amazed at the good reviews. Will Ivy Lettings post mine?

Three out of five is being generous. Having to make a stop at a different location to pick up keys was very inconvenient and then I found that the instructions for entering the apartment were wrong. The opposite, in fact, of what was given in the check in information. The apartment was much shabbier than the pictures and reviews described. Old, dirty furniture, dirty walls, moldy washing machine, non working pendant light in kitchen. I cut my losses and high-tailed it out of there after one night. Went to a Marriott. Worth it.

My first and last time trusting Ivy Lettings.

31 de março de 2026
Opinião espontânea
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Resposta da Ivy

Dear Nancy

Thank you for your review.

I’m very sorry again for the confusion with the entry instructions. This was down to a simple (but very unfortunate!) internal error on our side, which has now been corrected. While we did respond quickly to ensure you gained access to the apartment, I completely understand how it must have made for a frustrating start.

I’m also sorry to hear that the apartment itself didn’t meet your expectations. Princes Square is typically very well received and has hosted many happy (and repeat) guests over the years, so it’s disappointing to read your comments. We didn’t find anything that required immediate attention when we checked, but I’ve shared your feedback with both the owner and our housekeeping team so it can be looked at more closely.

It’s a great shame we didn’t have the opportunity to make your stay more comfortable. We pride ourselves on being very responsive, so I’m sorry that this wasn’t your experience - it’s certainly not reflective of our usual standards, as reflected in the feedback we typically receive.

I do hope you managed to enjoy the rest of your time in London.

Best


Guy

Classificada 5 em 5 estrelas

Wonderful stay

Wonderful stay! The choice of properties was extensive and the communication and helpfulness was outstanding!!

6 de março de 2026
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Resposta da Ivy

Dear Nancy,

Thank you for your lovely feedback.

It was a pleausre hosting you and we hope to welcome you back in the future.

Best wishes,
Lara
Ivy

Classificada 5 em 5 estrelas

Wonderful stay at Child's St.


Our stay at Child’s Street was wonderful— Definitely a Top #5 score.

I have to thank everyone at Ivy— with a special nod to Lara — for being so communicative and helpful at all stages of the reservation. The property itself is charming, comfortable and well-kept, as well as being in a great spot for exploring and transportation.

6 de março de 2026
Opinião espontânea
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Resposta da Ivy

Dear Nancy,

Thank you for your lovely feedback.

It was an absolute pleasure hosting you and we look forward to welcoming you back in the future.

Best wishes,
Lara
Ivy

Classificada 5 em 5 estrelas

We stayed for 10 days in Parsons Green

We stayed for 10 days in Parsons Green, and we always stay with Ivy. When we arrived at our flat, it was already decorated for Christmas. This extra touch made our holidays that much more special. I can always count on Ivy to be professional, prompt, and for those reasons, it is the only company we use while staying in London. I wish they would expand their territory. The flat in Parsons Green was wonderful. It has all the amenities. It is quiet and close to shopping and the tube stations.

19 de dezembro de 2025
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Resposta da Ivy

Dear Julia

Thank you so much for taking the time to share such a lovely review!

We’re delighted to hear that you enjoyed another stay with us, and we’re truly grateful for your continued trust in our services and choice in our homes. It’s always a pleasure welcoming you back, and we very much look forward to hosting you again soon.

Until then, we wish you a wonderful start to the new year!

Best wishes
The Ivy Team

Classificada 5 em 5 estrelas

Linhope Street was a delightful home…

Linhope Street was a delightful home and the accommodations were just as represented on the website. The location was perfect. Just a short walk to the Underground or train station. Would highly recommend this home.

23 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very nice location

Hi there,

I will gladly leave my review for our stay at Billing Road.
First of all we very much appreciated the illuminated Christmas tree upon entering.
The house was very well presented, welcoming and cozy, the perfect gateway for our Christmas days.
We especially appreciated the very well equipped kitchen.
We hope to stay at one of your properties again soon.
Best wishes
Paolo & family

23 de dezembro de 2025
Opinião espontânea
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Resposta da Ivy

Dear Paolo,

It was an absolute pleasure hosting you and your family and we look forward to welcoming you back in the future.

Best wishes,
Lara

Classificada 5 em 5 estrelas

Chelsea warmth and comort

We have used Ivy Lettings for our vacation rentals for the past three years. They are a great company with very attentive service. They also address any needs quickly and efficiently.

This is our second year in the Smith Street apartment in Chelsea. You cannot beat the location just steps from Kings Road and multiple transport links. The apartment itself is well appointed, roomy and warm in winter. We visit London every year and we are looking forward to returning to Smith Street or possibly another of the Ivy Letting properties in the future.

13 de dezembro de 2025
Opinião espontânea
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Resposta da Ivy

Dear Kelly,

It is always a pleasure hosting you in our homes.

And we are so glad to hear you enjoyed another stay.

We look forward to welcoming you back in the future.

Best wishes,
Lara

Classificada 5 em 5 estrelas

Great South Kensington flat

Check in was easy, simply picked up keys at a shop adjacent to the nearest underground station.
The property was spotless and nicely equipped. The large windows provided a lovely view of the gardens across the street.
Ivy lettings was responsive when we called with a lock issue.
The South Kensington location was a short walk to two underground stations, shops and restaurants.

8 de dezembro de 2025
Classificada 5 em 5 estrelas

Great Place as a Base for Exploring

From the very beginning, the team at Ivy Lettings were helpful to us. The apartment was wonderful! Great location, well kept space, and good layout for us. We walked everywhere. Quiet, peaceful street. Really good restaurants within 10 to 15 minute walk easily.

6 de outubro de 2025
Opinião espontânea
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Resposta da Ivy

Dear Margaret,

Thank you for your lovely feedback, we are so glad to hear you enjoyed your stay with us.

It was an absolute pleasure hosting you and we hope to welcome you back in the future.

Best wishes,
Lara

Classificada 5 em 5 estrelas

A London oasis on Watertown Rd.

The house on Waterford Road was delightful. Talk about space. There were supposed to be 4 of us...one couple and 2 singles, which was perfect for the 3 big bedrooms and baths adjacent. Only 3 could make it. Delightful garden in the back to look at from the spacious kitchen. Great pub half a block away. Lots of stores to stock up the 'frig for breakfast and cocktail hour. Fine restaurants as well. A winner!!

4 de outubro de 2025
Opinião espontânea
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Resposta da Ivy

Dear John,

Thank you for your lovely feedback.

It was an absolute pleasure hosting you and we hope to welcome you back to one of our homes in the future.

Best wishes,
Lara
Ivy

Classificada 5 em 5 estrelas

Quiet Safe Location Close to Amenities

This flat is in a great location within easy walking distance to shops, restaurants and transport links. The layout,on two levels makes it a nice place to be together, or enjoy some privacy. During our stay, we felt safe and enyoyed that the area is quiet and away from main roads.

27 de setembro de 2025
Classificada 5 em 5 estrelas

You can trust Ivy to deliver

I like dealing with Ivy because they are reputable and I can say that after 18 stays over 12 years. Properties are well kept in great locations making your vacation time about seeing sights rather than taking time to get there to see them.

20 de setembro de 2025
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Resposta da Ivy

Dear Richard

Thank you for sharing this wonderful review with us!

As always, it was an absolute pleasure hosting you, and we’re truly honoured by your continued trust in our homes. We look forward to hosting you for your 19th stay and welcoming you back very soon.

Best wishes,
The Ivy Team

Classificada 5 em 5 estrelas

Very easy site to navigate

Very easy site to navigate. In particular, there is a very complete set of filters to help sort through the available houses. Ivy responded right away to our questions by email.
A beautiful house with a wonderful garden. Very updated interior with modern bathrooms and kitchen and nice art work and sculptures both in the house and the garden.

14 de setembro de 2025
Opinião espontânea
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Resposta da Ivy

Dear Jerry,

Thank you for your lovely feedback. We are so glad to hear you enjoyed your stay with us.

It was an absolute pleasure hosting you and we hope to welcome you back in the future.

Best wishes,
Lara

Classificada 5 em 5 estrelas

Wonderful experience at Child's Street

Our stay at Child's Street was definitely a 5! It is a beautiful property, fabulous location, and the Ivy staff could not be more helpful. This is our fifth Ivy let, and we will be back!

23 de agosto de 2025
Opinião espontânea
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Resposta da Ivy

Dear Jim

Thank you for sharing your feedback with us!

We truly appreciate your continued choice of Child Street and our services. It is always a pleasure hosting you, and we very much look forward to welcoming you again in the future.

Best wishes
The Ivy Team

Classificada 5 em 5 estrelas

Outstanding service in London holiday rentals

Outstanding service in London holiday rentals. I am a customer of Ivy Lettings since 2014 and I cannot recommend it enough. Great properties in top locations, fast and attentive service, extra care for details that we always appreciate.

26 de agosto de 2025
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Resposta da Ivy

Dear Alessandra

Thank you so much for your continued trust and kind words. We’re truly honoured to have hosted you over the years, and it means a lot to know that our service and homes have made a lasting impression. We look forward to welcoming you again on your next visit to London!

Best wishes,
The Ivy Team

Classificada 5 em 5 estrelas

Beautiful house in a perfect location

House was of exceptional quality, tastefully decorated and well loved by its owners. We had every amenity and plenty of space.
Location was perfect, very close to the Earl's Court station and with plenty of shops and restaurants within walking distance. And yet it was in a very quiet and secluded street that allowed full privacy.
My favorite parts of the house were the luscious plants in the back garden (and the wisteria growing on the front), and the kitchen area with its glass ceilings.
We felt instantly at home and I think this is the key quality of Ivy properties that I love the most: how welcoming they feel from the moment you step into the front door.
I would recommend it wholeheartedly to anyone staying in London and I hope we get to stay there again next time we visit.

22 de agosto de 2025
Opinião espontânea
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Resposta da Ivy

Dear Alessandra

Thank you so much for your thoughtful review!

We’re delighted to hear that you enjoyed the house, its location, and all the little touches that make it feel like a true home. It’s wonderful to know that the garden, kitchen, and welcoming atmosphere made your stay so memorable. We’d be thrilled to host you again on your next visit to London, and we look forward to hearing from you.

Best wishes,
The Ivy Team

Classificada 5 em 5 estrelas

The perfect family trip home

The perfect family trip home!

My wife and 2 kids spent the week in London, and this house was the PERFECT homebase for our adventures throughout the city. Our itinerary took us to Wembley, Hyde Park, Mayfar, Marlyebone, West End, Buckingham, the London Eye, and this home was perfectly located (< .4mi to South Kensington Tube and tucked away in a quiet neighborhood... perfect for relaxing after a long day exploring the city). There's great shopping and dining (sit-down + grab-and-go coffee, etc) nearby, and friendly neighbors (a safe, welcoming area). I would HIGHLY recommend this home!

1 de agosto de 2025
Opinião espontânea
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Resposta da Ivy

Dear Pat

Thank you for taking the time to share your feedback with us!

We’re thrilled to hear that you enjoyed your stay at Donne Place and your London adventure. It was an absolute pleasure hosting you, and we’re honoured you chose us for your trip. When your travels bring you back to the city, we’d love the opportunity to welcome you again and look forward to hearing from you.

Until then, we wish you safe and happy travels ahead.

Warm regards
The Ivy Team

Classificada 5 em 5 estrelas

We stayed in St Anselm’s place

We stayed in St Anselm’s place, which we really enjoyed! The location is perfect, so central. The kitchen is amazing, no microwave!, not that I cooked! There is a balcony which is nice and walk in shower.
Bond Street tube (Jubilee line) is 2 minutes away. My husband took the tube to Heathrow early one morning, 35 minutes and I think £13.
I would definitely recommend this property and we will stay there again!

16 de julho de 2025
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Resposta da Ivy

Dear Susan

Thank you for taking the time to share your feedback with us!

We’re thrilled to hear you enjoyed your stay at St Anselm’s Place and that the location suited you well. It was an absolute pleasure hosting you, and when your travels bring you back to this great city, we’d love the opportunity to welcome you again for another London adventure.

Best wishes
The Ivy Team

Classificada 5 em 5 estrelas

Super responsive and straightforward

I received plenty of information leading up to our trip. If I had any questions, they answered back within a few hours. Even conversations during the stay were easy and straightforward. Finding the key hub to grab the keys was the only item not amazing…it was hot and we were dragging our suitcases around to find the flower shop. All was well, but it would have been AMAZING to have a closer place to grab the key from.

18 de julho de 2025
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Resposta da Ivy

Dear Trish,

Thank you for your feedback and we are so glad to hear you enjoyed your stay.

We are hoping to have a KeyNest closer to the home in the future.

Best wishes,
Lara
Ivy

Classificada 5 em 5 estrelas

Delightful Flat in Pimlico

I always try to stay in Pimlico, a quiet residential area near Victoria and Westminster with good tube and bus connections to the sights. Cambridge St was a 5 star plus rental. I loved this flat. The owner has created a delightful pied a terre for one or two people on the ground floor, suitable for elderly like myself. The flat is tastefully decorated and furnished with a quiet bedroom at the back and a comfortable bed with nice linens. Wifi and TV were reliable.Grocery shopping on Lupus St (two blocks away) along with a Tesco Express, Post Office with Cash Point (ATM), a popular Italian Deli, coffee shops, fish and chips shop.Many restaurants in the Victoria, Ebury St and surrounding areas. If you don't know London well, use the tfl.gov.uk journey planner for bus and tube routes from Pimlico. St. Gabriel's church is nearby and has special concerts.
Enjoy your stay!

11 de julho de 2025
Opinião espontânea
logótipo da Ivy

Resposta da Ivy

Dear Dorothy,

Thank you for your feedback, and we are so glad to hear you enjoyed your stay in the home.

It was an absolute pleasure hosting you and we hope to welcome you back in the future.

Best wishes,
Lara
Ivy

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