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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value

Classificada 5 em 5 estrelas

They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you... Ver mais

Classificada 5 em 5 estrelas

Sound advice and very helpful guidance throughout the entire process of selling one property and buying another from initial listing to exchange of contracts. Played a crucial role in ensuring that a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue. She contacted the landlord, kept us updated and help find solutions to solve the pro... Ver mais

Informações sobre a empresa

  1. Agentes imobiliários
  2. Imobiliária

Escrito pela empresa

Jackson-Stops was founded by Herbert Jackson-Stops in 1910. Since then, the business has grown from a single office in Towcester Town Hall to over 40 offices across the country. We are proud to be part of a prestigious national brand and, as a focused team, work hard to deliver a committed, personal service to our clients at all times, on an informed local level. Above all, we’re here to help. Should you be thinking of selling or letting or would just like some advice on the local property market, please get in touch.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

515 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New property management team is very helpful

They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.

22 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Rachel Kasule from Jackson Stops…

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.
She contacted the landlord, kept us updated and help find solutions to solve the problem.

15 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Patronising and dishonest

I initially approached this company after viewing a property they were marketing and considering making an offer.

However, I was told they wouldn’t take on my own property as it was “outside their remit.” This didn’t appear accurate, as I’ve since seen them advertise several similar properties in my local area, both in size and value.

When I challenged this, they reluctantly agreed to proceed. Unfortunately, their overall manner came across as rude, patronising, and unprofessional, which did not inspire confidence. As a result, I decided to instruct another estate agent.

29 de agosto de 2025
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logótipo da Jackson-Stops

Resposta da Jackson-Stops

We are disappointed to read your review and to learn about your experience. We would be grateful if you would email social.media@jackson-stops.co.uk with details of the office and property you viewed, so we can look into this for you. Thank you.

Classificada 5 em 5 estrelas

Sound advice and very helpful guidance…

Sound advice and very helpful guidance throughout the entire process of selling one property and buying another from initial listing to exchange of contracts. Played a crucial role in ensuring that all involved in a lengthy chain achieved the desired result. Chris kept us fully informed throughout.

20 de março de 2026
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Resposta da Jackson-Stops

Dear Phillip, thank you for your five star review of Jackson-Stops - we are very happy to read about your positive experience when simultaneously buying and selling.

Classificada 5 em 5 estrelas

Good morning

Good morning

I live in France and have a property in Pimlico which is looked after by Jackson Stops;
I suddenly stopped receiving rent from my tenant even though I received confirmation of the payment every month ; thanks to Anya Carlyle this has been resolved
and we are back on track ;
thank you Anya !

28 de fevereiro de 2026
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Resposta da Jackson-Stops

Dear Mary, we are happy to hear that things are back on track and thank you for your five star review of Jackson-Stops.

Classificada 1 em 5 estrelas

Poor service

Asked to view a property on Bures Road and was told I had to provide proof of funds before even being allowed a viewing. I understand proof of funds is needed at offer stage but demanding it just to view a house is unnecessary and comes across as rude and intrusive; the tone felt more like an interrogation. And for clarity, questioning an asking price is not the same as being unable to afford a property. In a previous transaction, we declined to overpay for a house we did not believe was worth its asking price, and it later sold for significantly less. That is a valuation judgement (a mistake by the same agent), not a funding issue.
In any case, the interaction felt dismissive, rather than professional. Plenty of other agents manage to handle high-value properties professionally without treating potential buyers like time wasters. So choosing to take my business elsewhere.

31 de janeiro de 2026
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Resposta da Jackson-Stops

We are sorry that you felt dissatisfied with the interaction, however we would like to clarify our position and reassure you that our approach was both professional and standard practice.

For properties of this nature, we routinely confirm a buyer’s position prior to arranging viewings. This is done to ensure that viewings are offered to proceedable and suitably positioned applicants, and to protect our clients’ interests. Requesting an outline of funding or proof of funds at this stage is not intended to be intrusive, nor is it a judgement on affordability, but rather a normal part of qualifying enquiries for high-value properties.

At no point was it suggested that questioning an asking price equates to an inability to proceed. Valuation discussions are, of course, a normal part of the market. However, understanding a buyer’s position remains essential when managing demand, expectations, and access to viewings on behalf of our vendors.

We regret if the tone of the conversation did not come across as intended, but we are confident that our conduct was professional and appropriate. Many buyers appreciate this clarity and structure, particularly at the upper end of the market.

We respect your decision to look elsewhere and wish you every success with your property search.

Classificada 5 em 5 estrelas

We had a viewing with Tom

We had a viewing with Tom, although the property was not for us, Tom and the team were fantastic. Great customer service, would recommend.

6 de janeiro de 2026
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Resposta da Jackson-Stops

Dear Ross, we work hard to ensure great customer service for all our clients and so we are pleased this is exactly what you experienced. Thank you for your five star review of Jackson-Stops.

Classificada 5 em 5 estrelas

I would like to thank Jackson Stops…

I would like to thank Jackson Stops Teddington, especially Zyan Ansari, for the speedy sale of our flat, at the asking price, at a very difficult time for selling flats. Zyan, Harry and Sophie were patient, professional and positive throughout the process.

27 de novembro de 2025
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Resposta da Jackson-Stops

Dear Sarah, we are pleased to have secured a sale for you and will pass on your kind words to Zyan, Harry and Sophie. Thank you for your five star review of Jackson-Stops.

Classificada 5 em 5 estrelas

Weybridge branch good review

Amy at the Weybridge branch was very communicative and did an excellent job of showing the property I saw, pointing out the features that might be attractive.

29 de novembro de 2025
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Resposta da Jackson-Stops

Dear Amanda, thank you for your five star review of Jackson-Stops Weybridge, and we are pleased to have been of service.

Classificada 5 em 5 estrelas

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

26 de novembro de 2025
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Resposta da Jackson-Stops

Dear Vicky, we are delighted to read about your positive experience with our lettings team and thank you for your five star review of Jackson-Stops.

Classificada 5 em 5 estrelas

“We had an excellent experience with…

“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”

3 de novembro de 2025
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Resposta da Jackson-Stops

Dear PB, thank you for your recommendation and for your five star review of Jackson-Stops.

Classificada 5 em 5 estrelas

Brilliant service from Jackson Stops

I can recommend Jackson Stops knowing the service i have received over decades has been brilliant. The relationship with Anthony Jevons at the Jackson Stops Hale office is built on 30 years of buying and selling property through Anthony and his Jackson Stops colleagues at the Hale and Chester office. The professionalism shown by Jackson Stops has been brilliant on each property sale and purchase, and i wouldn't consider using another estate agent for a UK property. One of the properties that they sold for me near Chester via Stephen Cheshire in Jackson Stops Chester office was sold for £170,000 over the asking price, and the property they sold for my mother in February 2025 in Bowdon sold in just one day after signing up Jackson Stops to sell the property, and there were an additional 4 people due to view it the following day!!!

14 de fevereiro de 2025
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logótipo da Jackson-Stops

Resposta da Jackson-Stops

Dear Philip, clients who decide to regularly return to us demonstrate the exceptional service everyone can expect to receive when they work with us, and we are so pleased to read your review and you kind words. We are delighted to have achieved for you, and thank you for your five star review of Jackson-Stops Hale and Chester.

Classificada 5 em 5 estrelas

Very helpful when getting settled in to…

Very helpful when getting settled in to the property and quick to answer any questions! Thanks to the team

17 de novembro de 2025
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Resposta da Jackson-Stops

Dear Ruby, we are pleased to hear our team helped you to settle in your new home and thank you for your five star review of Jackson-Stops.

Classificada 5 em 5 estrelas

Thank you Jackson-Stops!!

In what was initially heralded as a 'tricky' market, your Bridport / Dorchester team secured the early sale of my 17th Century thatched cottage, achieved far in advance of my expectations. My particular thanks goes to Philip German-Ribon who resisted my early suggestion of a higher marketing value, by persuading me of the importance of setting the initial asking price appropriately to respond to prevailing market conditions. To receive and hold sale at the asking price was more than I could have reasonably expected. Congratulations to Philip, Michelle Wilkins and all their colleagues for guiding my sale through the marketing process! Greatly appreciated!

11 de outubro de 2025
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Resposta da Jackson-Stops

Dear Trevor, we specialise in the sale of beautiful period homes like yours and so we are delighted to read about the excellent guidance you received during your sale. Thank you for your five star review of Jackson-Stops Bridport & Dorchester.

Classificada 5 em 5 estrelas

We have recently purchased a house…

We have recently purchased a house using Jackson Stops and Brian was very helpful throughout. He was always in communication and his experience as an estate was a real bonus, owing to the fact that our house sale wasn’t straightforward

17 de outubro de 2025
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Resposta da Jackson-Stops

Dear Victoria, a wonderful five star review for Jackson-Stops Taunton - thank you. We strive to provide helpful support to every client and so we are pleased to hear this is what you experienced.

Classificada 5 em 5 estrelas

I recently sold my property through…

I recently sold my property through Jackson-Stops Sevenoaks .The knowledge of the market led to a quick sell of my property . Big thank you to Chris and Gaynor for their guidance which took away my stress of moving .

21 de agosto de 2025
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logótipo da Jackson-Stops

Resposta da Jackson-Stops

Dear Mrs Leach, we are very pleased to hear the sale of your home was conducted with clear market knowledge and thank you for taking the time to leave a five star review of Jackson-Stops Sevenoaks.

Classificada 5 em 5 estrelas

High quality and substantial publicity

Very good brochure and a great amount of publicity.

Attentive staff who were helpful all the way through to the sale.

26 de setembro de 2025
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logótipo da Jackson-Stops

Resposta da Jackson-Stops

Dear Rodney, thank you for taking the time to leave a five star review of Jackson-Stops, and we are happy to hear you loved the marketing brochure and that our staff were attentive to you needs.

Classificada 5 em 5 estrelas

Excellent personal service

Rosanna Diaper’s personal service made the stress of selling and buying a house bearable. She and the other staff at Jackson-Stops always answered queries, returned calls and kept us up-to-date with progress. Nothing but praise from start to finish.

1 de outubro de 2025
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Resposta da Jackson-Stops

Thank you so much for your five star review of Jackson-Stops Bury St Edmunds and we are pleased to hear Rosanna provided such an excellent service.

Classificada 5 em 5 estrelas

Highly recommend

Highly recommend! Laura from the rental department (Bury St Edmunds branch) has always demonstrated exemplary professionalism and efficiency. The process of enquiring, applying for and subsequently renting a property through Jackson Stops has been easy to navigate and thus a positive experience.
Many thanks once again to Laura!

16 de setembro de 2025
Opinião espontânea
logótipo da Jackson-Stops

Resposta da Jackson-Stops

Dear Portia, a wonderful five star review for Jackson-Stops Bury St Edmunds - thank you. We are very pleased to read that you would recommend us!

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