The Heim Residences Opiniões 

192
•
TrustScore: 3.5 em 5

3,4

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Classificada 1 em 5 estrelas

DEPOSIT SCAM _ DO NOT BOOK! Like others on here I have been scammed. They keep promising to return the £250.00 deposit. Excuse after excuse why this cant be done. Its now a month from check out and t... Ver mais

Classificada 1 em 5 estrelas

PLEASE AVOID THIS COMPANY! It is a real SCAM! We booked them via AIRBNB. 2x days before our arrival they gave the option to pay 50€ as a NON refundable deposit in case we would have damaged... Ver mais

Classificada 5 em 5 estrelas

The apartment was super modern, airy and light with luxe touches as well as being impeccably clean and having everything you might need from wine glasses to a dish washer. Even the bedding felt that s... Ver mais

Classificada 5 em 5 estrelas

We stayed in the Midnight Boutique for the May Bank Holiday weekend. We booked at quite short notice so having to download the necessary apps meant acting quick but communication was excellent from... Ver mais

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Escrito pela empresa

The Heim Residences are a collection of uniquely designed and creatively inspired homes in the heart of Manchester. We offers spaces for living that don’t melt your Monzo, where you can be your true self. It’s where home meets hotel, but with more in-between. Enjoy luxurious comforts such as large cosy beds and indulgent rainfall showers. The Heim is your place to dream, dance, cook, sweat, work, create, connect, taste, and experience in spaces designed to inspire you to embrace every second. Stay for the weekend, or months on end. Eat out, or in in your pyjamas. Present to the board in your underwear, or ignore all calls. Meet friends or make new ones. Order a flat white or a Pina Colada. Go for three courses or a scone. Run a 5k or run a bath. The Heim is your home. We recommend looking at our house rules via our website for full terms & conditions before booking.


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3,4

Aceitável

TrustScore: 3.5 em 5

192 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,4

Todas as opiniões

(192)

17 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

One of the best places I’ve stayed…

One of the best places I’ve stayed highly recommend very beautiful

26 de junho de 2022
Opinião espontânea
logótipo da The Heim Residences

Resposta da The Heim Residences

Hi Ibraheem,
We really appreciate your high praise, thank you! We hope you'll visit us again soon.
Best wishes,
The Jacksonheim Boutique Team

Classificada 5 em 5 estrelas

AMAZING STAY!!

We had an absolute fabulous time staying here, the apartment was so clean and beautiful! They have everything you need, which was so great for us to make our own food and drinks as we were staying for a couple of days, we were so happy to have ice cubes in the freezer as it was very hot outside!

We struggled with signal on our phones when we first arrived in the city centre so struggled to get the instructions on the app on how to get to the apartment/check in etc. We contacted Nikita directly and he helped us get to the apartment and get in, and provided us with information about where would be closest and best to park the car during our stay, which was also extremely helpful throughout our stay.

The apartment is in a perfect location, and we managed to get to where we needed to be no problem with and without the car. There is a shop just outside the apartment too and plenty of places to eat nearby. We definitely will be coming back to stay. The shower is unbelievable and the bed is so comfy! It really was a home away from home and I couldn't recommend this place more!

19 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Me and my friends stayed here in…

Me and my friends stayed here in Manchester for one night. It was amazing. One of the best places I’ve ever stayed. The app that we had to download made checking in and finding the apartment so easy. The facilities were amazing, had everything you could need. So instagramable too, so highly recommend for a weekend away with the girls! Will 100% be staying here again next time I’m in Manchester 😍

13 de junho de 2022
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Resposta da The Heim Residences

Hello Niamh, thank you for sharing your feedback with us! We're delighted to hear you had a great stay and loved the apartment as much as we do. We can't wait to welcome you back soon!

Classificada 5 em 5 estrelas

It was a fantastic apartment

It was a fantastic apartment, very modern and quirky. Staff was very helpful. Trams right outside your door. I’d stay again

6 de junho de 2022
Opinião espontânea
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Resposta da The Heim Residences

Thank you for taking the time to share your feedback, Lucy! We're glad to hear you had a great experience, and we look forward to hosting you again soon.

Classificada 5 em 5 estrelas

We stayed in the Midnight Boutique for…

We stayed in the Midnight Boutique for the May Bank Holiday weekend. We booked at quite short notice so having to download the necessary apps meant acting quick but communication was excellent from the start.
The place certainly has the wow factor- such an amazing space with great facilities. A real treat to stay here!
Excellent location with everything Manchester has to offers right on the door step.

10 de maio de 2022
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Resposta da The Heim Residences

Hello Mrs F,
Thank you for sharing your experience from your recent stay with us. We're delighted to hear you had a lovely stay and appreciated our apartment as much as we do!
We hope you'll choose to stay with us on your next visit to Manchester.

Classificada 5 em 5 estrelas

Beautiful apartment in a great…

Beautiful apartment in a great location! highly recommend!

7 de maio de 2022
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Resposta da The Heim Residences

Hi Emma, thanks for sharing your feedback - we're glad you had a great experience! We hope to welcome you back soon.

Classificada 5 em 5 estrelas

A very nice appartement in a vivid neighbourhood in Manchester

A very nice appartement, in a lively neighbourhood and near the center and highlights and public transportation (Victoria station: 10 minute walk ) of Manchester. The apartment is very well equipped, clean and comfortable, and using the entrance codes to the front door and the apartment itself was a great way to enter without having to worry about a keycard.
We had a great time and when we are planning to visit Manchester again we will certainly book with the Jacsonheim Bohemian boutique or one of the other apartments again!

24 de abril de 2022
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Resposta da The Heim Residences

Thank you for leaving us your kind feedback, Anuscka! We're glad you had a comfortable and enjoyable experience. We can't wait to welcome you again soon!

Classificada 5 em 5 estrelas

Gorgeous apartment and exactly as shown…

Gorgeous apartment and exactly as shown on photos! The beds were so comfy and would definitely recommend / return! Host was also great with communication - all check in information was sent across in plenty of time and even checked in with us whilst we were there.

1 de abril de 2022
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Resposta da The Heim Residences

Hi Elle, thanks for leaving us your kind review! We're delighted you had a comfortable stay! We hope to welcome you again very soon.

Classificada 5 em 5 estrelas

PERFECTION

WOW! This place is phenomenal. Good location, and place was so instagramable! Really good communication with the host too, he was always available. I definitely would stay again :)

30 de março de 2022
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Resposta da The Heim Residences

Thanks for sharing your kind feedback, Dani! We hope we'll have the pleasure of hosting you again in the future.

Classificada 5 em 5 estrelas

I wish I had booked more nights!

I had an Incredible stay with The Jacksonheim Boutique.

I stayed at this property for 1 night and I when checking out, I was wishing I had booked more nights.

Firstly, let me say, that the interior design on this apartment is just so unique. Its absolutely gorgeous and staying here made me feel so refreshed. Its situated in a great Location close the the gay village and the city centre.

Everything you need for your stay is in the apartment. And to top it off there is an insane Sky Glass TV prepped with Prime and Netflix. The customer service team where so attentive and had any issues solved within minutes. From check in, to check out the whole experience was so easy.

Overall I would rate my stay a solid 10/10.

28 de março de 2022
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Resposta da The Heim Residences

Hi Jordan,
Thank you for sharing a review from your stay with us - we really value your feedback!
We're delighted you had a great experience, and thanks for appreciating our interior design details :)
Please don't hesitate to book with us again next time, we can't wait to welcome you back.
Best wishes,
Jacksonheim Boutique Team

Classificada 4 em 5 estrelas

Beautiful apartment

The apartment is beautiful we really enjoyed our stay

20 de março de 2022
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Resposta da The Heim Residences

Thank you for leaving your feedback, Olivia! We're glad you had a great stay with us.

Classificada 5 em 5 estrelas

Brilliant Weekend

Had an amazing weekend at one of these apartments. Was so tidy and warm and they even left us some sweets. Right in the centre of town so loads of bars and things to do. Would 100% recommend to anyone visiting Manchester. Will definitely come again had an amazing time Thankyou so much

4 de março de 2022
Opinião espontânea
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Resposta da The Heim Residences

Thank you for leaving your feedback, Maddie! We're delighted you had a great stay. We hope you'll choose The Jacksonheim Boutique for your next stay in Manchester!

Classificada 5 em 5 estrelas

Fantastic 3 night stay in one of the…

Fantastic 3 night stay in one of the Jacksonheim Boutique apartments. Clean and comfy. Close to bars and shops but tucked away in a quiet street. Comprehensive, easy to follow check in instructions. Will definitely be going back.

16 de fevereiro de 2022
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Resposta da The Heim Residences

Hi Clare, thank you kindly for leaving us a great review, we're delighted you enjoyed your stay with us! We definitely hope to welcome you again in the future.

Classificada 5 em 5 estrelas

Great apartment in a good location

Great apartment in a good location. Would definitely recommend

5 de fevereiro de 2022
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Resposta da The Heim Residences

Thank you for the great feedback and 5 star review, Kim! We hope you'll choose Jacksonheim again in the future.

Classificada 4 em 5 estrelas

Amazing customer service

Overall the apartments are amazing, I did have to be moved from my original apartment which was booked due to damage from the previous tenant. However, the customer service provided was incredibly, I thank Nathan and Amani for being so understanding and accommodating as well as the entire team. They truly made my birthday special.

5 de fevereiro de 2022
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Resposta da The Heim Residences

Hi Letisha, thank you for the great review! We're glad you had a special birthday. We hope to welcome you again in the future.

Classificada 5 em 5 estrelas

Had THE best weekend away!

Had THE best weekend away!! What can I say about the apartment except perfect!!! Really well located for pubs n grub etc and the apartment itself was beautiful 😍 had everything we needed for a girls night in!!

1 de fevereiro de 2022
Opinião espontânea
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Resposta da The Heim Residences

Thanks for choosing Jacksonheim and for leaving us a lovely review, PacJ! We're delighted you had a great experience. We hope to welcome you again in the future!

Classificada 5 em 5 estrelas

Beautiful place to stay

Beautiful place to stay, nice and local. Would recommend

19 de janeiro de 2022
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Resposta da The Heim Residences

Hi Shazney, thank you for your kind review! We hope to host you again in the future.

Classificada 5 em 5 estrelas

Morden, clean and comfy.

Brilliant stay in the heart of Manchester to bring in the New year! Customer service was quick, reliable and friendly. The apartment was fully equipped, beautifully clean and furnished with modern touches such as the smart tv. The beds were extremely comfortable with good quality bedding.

Perfect for a break away and perfect for sightseeing, nightlife and restaurants.

Brandon.

15 de janeiro de 2022
Opinião espontânea
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Resposta da The Heim Residences

Hi Brandon,

Thank you for choosing Jacksonheim for your stay. We're delighted you had a comfortable stay, and we hope to welcome you again in the future!

Warm regards,

Jacksonheim Boutique Team

Classificada 1 em 5 estrelas

TAKE NOTE

Just want to give a heads up to anyone planning on staying here.
We stayed over Christmas for one night and when we left we left the place in a spotless condition to save the cleaners some time.
The owner then said how great we were as customers and how we will always be welcome back.
However, 14 days after our checkout, I have now been told we have caused damage to the property?
Firstly, we were hardly in the room, secondly I’d be the first to admit if I had caused damage.
I didn’t leave this in my original review as overall I was pretty satisfied with the stay, however, on arrival the floor was extremely dirty and it’s almost like they haven’t finished the flooring (you’ll see this for yourself if you stay there).
So please take this into mind when thinking about booking here, as it is completely out of line, and not fair on customers.

7 de janeiro de 2022
Opinião espontânea
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Resposta da The Heim Residences

Hi Harvey, we're deeply sorry you are dissatisfied with our service. A charge was authorised via Superhog due to a stain on the duvet which could was unable to be removed in the laundry. This is chargeable as stated in the House Rules which you were sent prior to your stay. Any charges usually take time to process as we have to send evidence to Superhog, apologies if this caught you by surprise. Regarding the floors, cleanliness is a top priority for us at Jacksonheim Boutique. I didn't see any messages from you during your stay - we could have arranged for housekeeping to service an additional clean if necessary. I hope this clears things up. For any further assistance please don't hesitate to get in touch.

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