Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.
A empresa respondeu
I recently bought a luxury watch from James Porter & Son online, having dealt mainly with Claire, with helpful input from Laura and Stuart as well. The price was excellent, the watch was disp... Ver mais
A empresa respondeu
My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Ver mais
A empresa respondeu
We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Ver mais
A empresa respondeu
James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
24-26 Argyll Arcade, G2 8BA, Glasgow, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service, many thanks to Claire for her patience and assistance with my purchase.

Resposta da James Porter & Son
I'm constantly amazed by the sheer uniqueness and remarkable craftsmanship of the jewelry from this store. The quality is superb, the design is captivating, and their fast delivery ensures you won't have to wait long to enjoy your extraordinary purchase.

Resposta da James Porter & Son

Resposta da James Porter & Son
Laura at Janes Porter was so helpful and made choosing the right ring such an easy process. We wanted to have a look round to compare other rings and prices in Argyll Arcade and she said that was fine but that we’d ‘be back’. And we were!!! The service was above excellent and we would highly recommend Laura and James Porter. Thanks Laura

Resposta da James Porter & Son
Laura was great assistance in picking our wedding bands

Resposta da James Porter & Son
Came here for our weddings rings and Laura was fabulous! Helped us chose what suited our style and my existing engagement ring. Would highly recommend. 5 star service and all with a smile.

Resposta da James Porter & Son
The service was excellent as usual. I have never had bad service from this company.

Resposta da James Porter & Son
Watch arrived less than 24 hours post order. Box nicely wrapped in tissue paper. Strap adjusted as per request. Day and date set. Tough but -1 star as time not set. But overall execllent.

Resposta da James Porter & Son
Staff were very welcoming and put any nerves at ease. Very knowledgeable and amazing help. Thank you

Resposta da James Porter & Son
Very nicely presented earrings in the James porter branded box, gift wrapped and sent with presentation bag.

Resposta da James Porter & Son
I can only thank all the nice staff and in particular Margaret Anne who served us and was professional, informative, honest and straight. Lynn my partner got exactly what she was looking for a beautiful ring, she was very emotional and the staff made it a very lovely experience.

Resposta da James Porter & Son
I had a problem with the website, which was quickly resolved, enabling me to complete my order. My order arrived the next day. Great service.

Resposta da James Porter & Son
Great company to deal with. Friendly, efficient and always top quality customer service.

Resposta da James Porter & Son
This family-run business is simply awesome. Old school. Polite and welcoming to all. Fantastic service on the phone, by email and in store. David - the watch expert - has been second to none. Would thoroughly recommend!

Resposta da James Porter & Son
I spent months searching for the perfect engagement ring for my partner and Laura helped me find just that!
She was so polite, helpful, knowledgable and most importantly she listened to the description I gave her and delivered.
Once she presented me with a couple of rings she shown me one more and that was the one that changed mine and my partners life indefinitely for the better 😊!!
She was very professional and is a credit to the company. Would recommend James Porter to any of my friends, great service and perfect ring!
Thanks again Laura!

Resposta da James Porter & Son
Yeah was a great experience online. Great to chat also via instagram. You can tell these people are passionate about watches.

Resposta da James Porter & Son
Just fantastic service from the outset. Had heard great things about the company and it’s always good to see a bricks and mortar business thriving. Really helpful and engaging staff who all handled my enquiry on a Studio Underd0g Watermelon watch, perfectly. Wouldn’t hesitate to recommend.

Resposta da James Porter & Son
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.