James Porter & Son Opiniões 

562
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.

A empresa respondeu

Classificada 5 em 5 estrelas

I recently bought a luxury watch from James Porter & Son online, having dealt mainly with Claire, with helpful input from Laura and Stuart as well. The price was excellent, the watch was disp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria
  2. Joalheiro
  3. Reparação de jóias
  4. Reparação de relógios de pulso
  5. Relojoaria

Escrito pela empresa

James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

562 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,9

Todas as opiniões

(562)

45 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

Excellent service, many thanks to Claire for her patience and assistance with my purchase.

27 de junho de 2023
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Resposta da James Porter & Son

Thank you Peter! We wish you well to wear your latest addition to the collection :)

Classificada 4 em 5 estrelas

I'm constantly amazed by the sheer…

I'm constantly amazed by the sheer uniqueness and remarkable craftsmanship of the jewelry from this store. The quality is superb, the design is captivating, and their fast delivery ensures you won't have to wait long to enjoy your extraordinary purchase.

9 de junho de 2023
Opinião espontânea
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Resposta da James Porter & Son

Thanks Sophia, this feedback is truly lovely to hear :)

Classificada 5 em 5 estrelas

Fantastic

Very efficient and David is extremely professional

31 de maio de 2023
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Resposta da James Porter & Son

Thank you for taking the time out to leave us a review! Glad we could help and hope we can do so again in the future :)

Classificada 5 em 5 estrelas

Laura at Janes Porter was so helpful…

Laura at Janes Porter was so helpful and made choosing the right ring such an easy process. We wanted to have a look round to compare other rings and prices in Argyll Arcade and she said that was fine but that we’d ‘be back’. And we were!!! The service was above excellent and we would highly recommend Laura and James Porter. Thanks Laura

28 de maio de 2023
Opinião espontânea
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Resposta da James Porter & Son

Thank you so much for such a lovely review! Glad we would be of assistance and we hope we can help again in the future :)

Classificada 5 em 5 estrelas

Wedding Bells!!

Came here for our weddings rings and Laura was fabulous! Helped us chose what suited our style and my existing engagement ring. Would highly recommend. 5 star service and all with a smile.

28 de maio de 2023
Opinião espontânea
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Resposta da James Porter & Son

Thank you for this lovely review! So glad to be able to help, and hope to see you back in store in the future :)

Classificada 4 em 5 estrelas

Great online experience

Watch arrived less than 24 hours post order. Box nicely wrapped in tissue paper. Strap adjusted as per request. Day and date set. Tough but -1 star as time not set. But overall execllent.

24 de maio de 2023
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Resposta da James Porter & Son

Thank you for the feedback! Hopefully we can assist again in the future :)

Classificada 5 em 5 estrelas

Excellent

Excellent customer service. Always.

6 de maio de 2023
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Resposta da James Porter & Son

Thanks Allan! Glad you are happy with the experience and hope we can assist again :)

Classificada 5 em 5 estrelas

Anniversary present pearl eartings …

Very nicely presented earrings in the James porter branded box, gift wrapped and sent with presentation bag.

11 de abril de 2023
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Resposta da James Porter & Son

Thank you Russell! Glad we were able to help with this and hope we can do so again in the future :)

Classificada 5 em 5 estrelas

I can only thank all the nice staff and…

I can only thank all the nice staff and in particular Margaret Anne who served us and was professional, informative, honest and straight. Lynn my partner got exactly what she was looking for a beautiful ring, she was very emotional and the staff made it a very lovely experience.

22 de abril de 2023
Opinião espontânea
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Resposta da James Porter & Son

Thank you for leaving this lovely review! We are thrilled we could be a part of such a special occasion and look forward to assisting again in the future :)

Classificada 5 em 5 estrelas

Great service, fast delivery

I had a problem with the website, which was quickly resolved, enabling me to complete my order. My order arrived the next day. Great service.

9 de maio de 2023
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Resposta da James Porter & Son

thank you for taking the time out to leave us a lovely review! We are glad we could help :)

Classificada 5 em 5 estrelas

Top quality customer service

Great company to deal with. Friendly, efficient and always top quality customer service.

8 de maio de 2023
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Resposta da James Porter & Son

Thanks for taking the time to leave us such a lovely review! Glad we could help and hope we can do so again :)

Classificada 5 em 5 estrelas

This family-run business is simply…

This family-run business is simply awesome. Old school. Polite and welcoming to all. Fantastic service on the phone, by email and in store. David - the watch expert - has been second to none. Would thoroughly recommend!

9 de maio de 2023
Opinião espontânea
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Resposta da James Porter & Son

Thank you for taking the time out to leave us this review! Glad we could assist and we hope we can do so again in the future :)

Classificada 5 em 5 estrelas

Exceptional Service

I spent months searching for the perfect engagement ring for my partner and Laura helped me find just that!

She was so polite, helpful, knowledgable and most importantly she listened to the description I gave her and delivered.

Once she presented me with a couple of rings she shown me one more and that was the one that changed mine and my partners life indefinitely for the better 😊!!

She was very professional and is a credit to the company. Would recommend James Porter to any of my friends, great service and perfect ring!

Thanks again Laura!

6 de maio de 2023
Opinião espontânea
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Resposta da James Porter & Son

Thank you so much for this lovely review! It was a pleasure to help you and we are glad you both had a lovely experience with us. We hope to see you back in store in the future :)

Classificada 5 em 5 estrelas

Yeah was a great experience online

Yeah was a great experience online. Great to chat also via instagram. You can tell these people are passionate about watches.

3 de maio de 2023
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Resposta da James Porter & Son

Thanks Phil! So glad we were able to help you with your order and I hope you are enjoying wearing it! :) We do hope you can visit in person in the future

Classificada 5 em 5 estrelas

Watermelon

Just fantastic service from the outset. Had heard great things about the company and it’s always good to see a bricks and mortar business thriving. Really helpful and engaging staff who all handled my enquiry on a Studio Underd0g Watermelon watch, perfectly. Wouldn’t hesitate to recommend.

4 de maio de 2023
Opinião espontânea
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Resposta da James Porter & Son

Thanks David! So glad we were able to help and we hope you will visit again in the future :)

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