Recently bought an engagement ring for my partner, and the experience was amazing from start to finish - both in-store and online. A special thank you to Zoe for all her help.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I recently bought a luxury watch from James Porter & Son online, having dealt mainly with Claire, with helpful input from Laura and Stuart as well. The price was excellent, the watch was disp... Ver mais
My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Ver mais
A empresa respondeu
We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
Informações de contacto
24-26 Argyll Arcade, G2 8BA, Glasgow, Reino Unido
- 01412215855
- info@james-porter.co.uk
- james-porter.co.uk
4,9
Excelente
562 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought a watch from James Porter & Son…
Bought a watch from James Porter & Son as a present for my wife who was well pleased with the quality time piece. Order process was simple with a next day delivery.
21 de outubro de 2024
Resposta da James Porter & Son
Thank you Ian! So glad we could help with your purchase, and hope we can do so again in the future :)
Very happy with the service
Very happy with the service. My watch was dispatched with 1pm next day delivery about an hour after I ordered it online.
21 de outubro de 2024
Resposta da James Porter & Son
so glad you are happy with your order. We hope we can assist again in the future :)
Resposta da James Porter & Son
Thank you for the review. We hope we can help again in the future :)
Superb service from Jean and her…
Superb service from Jean and her colleague today. Thankyou for making me so welcome 🙏
15 de outubro de 2024
Opinião espontânea
Resposta da James Porter & Son
Thanks for leaving Jean this lovely review. Your feedback means a lot to us :)
Resposta da James Porter & Son
Thank you Lindsay! Glad we could help :)
Couldn't be better
Next-day delivery, friendly attentive staff, and a great price. An ideal holiday watch.
8 de outubro de 2024
Resposta da James Porter & Son
So glad you are happy with your order. Glad we could help :)
Citizen Promaster tough
Online purchase, arrived quickly and very well presented to make it feel a bit special. Very pleased.
13 de setembro de 2024
Resposta da James Porter & Son
Thank you for the kind feedback, Steven. We're happy to hear how well received the watch and packaging was.
Necklace.
I purchased an unusual, gorgeous white and gold necklace.
It was dispatched promptly.
Beautifully presented.
Very well packaged.
Excellent service
30 de agosto de 2024
Resposta da James Porter & Son
Thank you for leaving us your feedback, Ian. We are delighted to hear you had such a wonderful experience with us.
Great experience with Laura and libby…
Great experience with Laura and libby picking a beautiful diamond ring and getting my own wedding band replated 18ct white gold
Thanks so much
3 de agosto de 2024
Opinião espontânea
Resposta da James Porter & Son
Hi Allison,
You are most welcome, and we are extremely happy to hear about the wonderful experience you had in store with Laura and Libby — we will make sure to pass this on to the team.
Excellent service
Excellent service. The staff are so kind and patient. We were in multiple times deciding on wedding rings and having sizes adjusted and each time the staff were always so friendly and kind towards us. Would highly recommend this company to anyone wanting to purchase engagement or wedding rings and for any other types of jewellery aswell. They have a very expansive selection.
25 de maio de 2024
Opinião espontânea
Resposta da James Porter & Son
Thank you for the kind feedback, Callum. It's great to hear you had a pleasant experience with us in store.
A very smooth transaction
A very smooth transaction. Watch turned up in a few days. Didn't fit my wrist, but after speaking with the web team, they have sorted out some extra links to come direct from Seiko. That is true customer service. Buy with confidence.
13 de agosto de 2024
Resposta da James Porter & Son
Thank you, Robin.
Pleased we were able to get you some extra links to make the watch fit.
Excellent service
Excellent service, watch arrived next day, very well wrapped and in perfect condition. Watch had also been adjusted to my wrist size. Would recommend and will be purchasing from them again.
14 de agosto de 2024
Resposta da James Porter & Son
Thank you for the kind words, David. Wonderful to hear about your experience with us, and we can't wait to help with any future purchases.
Watch Seiko Presage Midnight Blue Moon.
The workers in the shop are so nice. I like the watch is beautiful and accurate. It means a lot this watch for me, Argyll Arcade and James Porter & Son are the best places where you can buy a watch. The James Porter & Son website has a perfect design and you can see it is a very respected company in Glasgow and Scotland. It was an order click and collect. Thank you to all the workers who helped me with the watch.
10 de agosto de 2024
Resposta da James Porter & Son
Hi Daniel,
That is wonderful to hear. So happy you are pleased with the watch and experience you had ordering to pick-up in store. We look forward to seeing you again.
excellent jewellers
this is a lovely jewellers - very helpful and friendly service
I bought a ladies Michel Herbelin watch and it’s beautiful - a brilliant sale price and free bracelet adjustment
I will really enjoy wearing it and wouldn’t hesitate to buy from again
13 de agosto de 2024
Opinião espontânea
Resposta da James Porter & Son
Thank you Jan! it was a pleasure and we are so happy we could help with your new watch :)
I ordered a watch at an excellent price…
I ordered a watch at an excellent price - always cautious ordering online but reviews here were great. Delivered within a day, great item and gift-wrapped too which was a nice touch. Will definitely use again :)
29 de julho de 2024
Opinião espontânea
Resposta da James Porter & Son
Thank you Hollie! Glad we could help! :)
Very fast delivery and good quality item
8 de agosto de 2024
Resposta da James Porter & Son
Thanks for taking the time to leave a review Suzanne! Glad we could help :)
Resposta da James Porter & Son
Thanks for taking the time to leave us a review Darren :) Happy to help!
Superb Experience
Superb experience from start to finish, I have brought 2 x watches from them recently and I am utterly impressed. I delt with Claire both times, she's fanatastic. I highly recommend James Porter & Son. Regards, Peter
30 de julho de 2024
Resposta da James Porter & Son
Thanks Jason :) Hope we can assist you again in the future!
Perfect pre purchase phone conversation…
Perfect pre purchase phone conversation and faultless on line purchase.
24 de julho de 2024
Resposta da James Porter & Son
Thanks for taking the time to leave us a review, it means a lot to us! Glad we were able to help with the purchase :)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.