Amazing quality eye wear at an amazing cost and great customer service. Most definitely my go to frames for any occasion. For anyone that hasn't tried James Oro. I promise if you do you won't be dis... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was worried that I wouldn’t get my order in time for a destination wedding to Colombia. I reached out to explain my situation and Carolina B. exceeded my expectations. I was prepared to not have my... Ver mais
A empresa respondeu
When I decided to purchase a pair of James Oro sunglasses it was the Smoke Tint Aristcrat not knowing it was 2 for 1 purchase. The boxes the glasses are shipped in makes them true collectors item. I... Ver mais
A empresa respondeu
Fixed a menu issue in a day allowing the option I wanted to be selectable for one of their bundle options. Quick response, turn around and solution implementation.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Informações de contacto
Estados Unidos da América
- help@jamesoro.com
- jamesoro.com
4,6
Excelente
238 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I never got my glasses,im still waiting…
I never got my glasses,im still waiting on them!!
27 de outubro de 2025
Resposta da James Oro Eyewear
Thanks for flagging this. We’re really sorry about the delay and understand how frustrating this is.
Please reach out to us at help@jamesoro.com
with your order number so we can check this right away and make sure your glasses get to you as soon as possible.
We appreciate your patience and want to get this resolved for you.
My experience was great I shop with…
My experience was great I shop with them for quit some time now however my last package got lost and I emailed them and I got a replacement hassle free without having to call back and forth
23 de outubro de 2025
Resposta da James Oro Eyewear
We're glad to hear you were satisfied with your purchase!
Resposta da James Oro Eyewear
Glad to know! Thanks for the feedback
Excellent
First of all, James Oro Eyewear delivered their product to me in a timely mannor. Professionally communicated with me answering all of my questions.
The product (shades) are made high quality and have a very cool, classy look on the right face n head.
Excellent customer service.
21 de outubro de 2025
Quality glasses and great customer…
Quality glasses and great customer service ..
20 de outubro de 2025
Resposta da James Oro Eyewear
That's great that you had a good experience. We always work towards that.
This is a very high quality product for…
This is a very high quality product for the price.
I don't want to build my collection little by little.
21 de outubro de 2025
Resposta da James Oro Eyewear
One of our goals is to make premium frames affordable. We're glad to hear you had a good experience.
Resposta da James Oro Eyewear
Thank you.
Always quality items and service is…
Always quality items and service is quick and efficient.
27 de outubro de 2025
Resposta da James Oro Eyewear
We're happy to know you had a good experience with us.
Amazing quality
I love how fast you get the product and how it comes so well packaged and protected. The quality of the product is why I’ve bought from them again. I bought the serpent authentics in clear with a gold frame and I’ve received many compliments already.
20 de outubro de 2025
These glasses were everything that I…
These glasses were everything that I hoped for and more the quality of the materials and the weight perfect
7 de outubro de 2025
Honesty and prompt delivery time.I will…
Honesty and prompt delivery time.I will definitely recommend james auto to my friends
23 de outubro de 2025
Massive disappointment
I was purchasing the look including gem cut around edge of glasses. That was why I liked them. I did not recieve gem cut on my glasses. In addition. I would expect SOME uv protection
There appears to be NONE as my eyes are sensitive and hurt with the slightest sunglare.
23 de outubro de 2025
Resposta da James Oro Eyewear
Thanks for sharing this with us. We’re sorry for the disappointment and understand why this was frustrating, especially if the product didn’t match with what you expected.
We’d like to review your order and confirm the frame details and lens specifications, including UV protection. Please contact us at help@jamesoro.com with your order number so we can look into this and help resolve it asap.
Great experience!
17 de outubro de 2025
Resposta da James Oro Eyewear
We're happy to know! Thanks for the feedback
The shades were a lot cheaper than how…
The shades were a lot cheaper than how they were presented in the photos. The plastic isn’t regular quality plastic that you would find in normal sunglass company products. The plastic from James Oro is more similar to the 3D glasses that you get out of a movie theatre. The price should be much lower for the quality that these are. Not worth $170 at all.
21 de outubro de 2025
Resposta da James Oro Eyewear
Thanks for taking the time to share this with us. We’re sorry to hear the frames didn’t meet your expectations in terms of look and feel.
Perception of materials and value can vary, and we understand this wasn’t the experience you were hoping for. Our frames are designed with specific materials and finishes, but we respect your perspective and appreciate you being honest about it.
If you’d like us to review your order or discuss options, please reach out to us at help@jamesoro.com with your order number. We’re always open to help where we can.
The quality of the glasses is…
The quality of the glasses is unmatched. Better than more expensive big name brands by far. Also, incredible customer service. It's good to see that y'all stand behind your products and provide customer service on a level I rarely see.
22 de outubro de 2025
Good product… little hard to change…
Good product… little hard to change lenses
14 de outubro de 2025
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.